This house was the perfect size for our family of 7. The location was perfect with a bank across the street to get local currency and wonderful coffee and bakeries within walking distance. Bertrand, the owner and Alejandro the contact person were both wonderful and easy to communicate with. They both went above and beyond to help us and even offered us to stay an extra night when hurricane Beryl prevented us from leaving on time. I could not recommend this place enough to any one interested thank you both.

We had a very good experience, the property was clean and the check-in/out process was very smooth. Alex the main contact was always there to help with any questions about the property and he also provided suggestions of places to visit, etc. The house is very spacious and although there were 10 of us, there was a lot of privacy with separate rooms and multiple spaces to relax. My daughters 8 &11 loved the swimming pool, we thought it was a small pool base on the pictures but it was big enough for family games. The kitchen was well equipped we hosted Christmas dinner for 14 people and we were able to find everything we needed. The internet was stable and had extenders across the house allowing everyone to be connected. The neighbourhood is safe and the house feels secure with plenty of parking and automated gates. We would book again if we visit Merida in the future.

Bertrand was great with communication and connected me with a local family member since he was not staying in the area. The villa is beautiful and has just about everything you need for a comfortable stay.

This large home, a ten minute taxi ride to Centro, made a very comfortable place to stay for our ten days in Merida. It was clean and quiet. As was mentioned in an earlier review, fresh juices and fruits were available six days a week only a short walk away.The weather, unfortunately, was unseasonably cool, so swimming in the pool wasn't attractive, though I'm sure it would be welcome in warmer times. The two bedrooms in the main house were very large, and contained their own large bathrooms; the outside bedrooms were much smaller, though also ensuite. For those who like to cook, it should be noted that the kitchen doesn't have hot water, which makes cleanup a bit of a hassle. The manager, Alex, was friendly and attentive. All in all, we found this Casa to be an inviting oasis in Merida.

all around excellent

Eight of us ranging in age between 12 and 80 stayed at this house for a week and we loved the experience! Yucatán is amazing and the house was just what we needed. It is lovely, spacious, quiet, close enough to everything (we did move around by car). Every bedroom has a bathroom and there is an additional toilet in the common area, so even with several teenagers in the family there were no arguments over who gets to use the bathroom first :) The fountain and plants in the middle of the house are beautiful and we all loved to relax (and sleep) in the hammocks nearby. Alex (Bertrand‘s brother-in-law) is super nice and was always very quick in answering any questions we had or if something needed to be fixed.

We stayed at this residence in late March of 2019. It is spacious and very comfortable for large groups. This older home is beautiful inside and nicely set back from the street. It has a comfortable pool and numerous sitting areas. Wish we had more time to appreciate the neighborhood as we met a number of Mexican/Americans who were very friendly and helpful. Special house in a special city. Highly recommend. Alex the Host was also friendly and accommodating.

We wanted a home in Merida for four weeks, where we hoped some of our adult children could join us for as long as they could stay. All did come at different, overlapping times, with spouses and bringing a couple of grandchildren, too. The Casa Hacienda is ideal for such family visits and also would work well for a pair of small families. Having five bedrooms on the property, each with a tiled shower/sink/toilet room adjacent makes it easy to accommodate up to a dozen people. We had seven for a few days. As others have said, the house is larger than the photos show. Besides the five bedrooms and their en suite bathrooms, there are two walk-in closets, a walk-in pantry, a kitchen, a small toilet, a dining room, two large living rooms next to each other but on different levels, a large office with desk and land-line phone for tenants' use, a large central atrium ( with plants to be watered by tenants weekly), a large screened eating porch adjacent to the kitchen overlooking the back yard and pool, and a large laundry room with good washer and dryer. It is a great place for kids to play hide and seek.The automated gate fosters a sense of security, as do the tall walls on the edge of the property. (Iguanas sun themselves on top of one wall each morning). You get used to handling keys for the doors you care to lock. There are about 50 light switches for indoor and outdoor lights and ceiling fans: most are clearly marked. A block or so from Parque Itzimná, the house is well situated for easy access to the Centro by bus (stops at the corner), rental car, Uber and taxi. At the park square is a morning fruit-and-vegetable cart with freshly squeezed juices by the liter for less than a dollar - orange, grapefruit, tangerine, chaya, etc. There is also a French(!) bakery just opposite the fruit stand, fresh croissants and baguettes each morning. And a Chinese take-out shop. For coffee addicts, there is a specialty coffee cafe just off the square. Within easy walking distance west of the square is Luigi's, with an Italian touch to its menu. We also recommend nearby Chowak Xikin for tasty food in a quiet garden setting. We saw only locals there, but all arrived by car - a sign of its drawing power. Tenants at the Casa Hacienda will discover their own favorite places and things to do, but we all enjoyed the tree-shaded back yard and the pool as the best place to sit back and relax in all of Merida, our private paradise. Alex is a joy to work with.