Lago Suites Hotel

5.3 / 10.0

Outstanding(176 Ratings)

Hotel in Jerusalem

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Situated in Jerusalem, within 4 km of Rachel's Tomb and 4.9 km of Holyland Model of Jerusalem, Lago Suites Hotel features accommodation with a shared lounge and free WiFi throughout the property as well as free private parking for guests who drive.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Family friendly

Map of Jerusalem

Nearby attractions

The Israel Museum, Jerusalem

The Tisch Family Zoological Gardens in Jerusalem גן החיות התנכי של ירושלים על שם משפחת טיש

2.1 mi

Available Rooms

Double Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Suite with Spa Bath

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Suite

1 Queen • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Suite with Spa Bath

1 King • 1 Sofa

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room

1 King

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Lago Suites Hotel

$$$$

5.3 / 10.0

Outstanding(176 Ratings)

Hotel in Jerusalem

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Family friendly

Map of Jerusalem

Nearby attractions

The Israel Museum, Jerusalem

The Tisch Family Zoological Gardens in Jerusalem גן החיות התנכי של ירושלים על שם משפחת טיש

2.1 mi

Available Rooms

Double Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Suite with Spa Bath

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Suite

1 Queen • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Suite with Spa Bath

1 King • 1 Sofa

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room

1 King

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

5.3 / 10.0

Outstanding(176 Ratings)

100% verified reviews

1.0 / 10.0

Jun 2023

A terrible experience. Dirty floors, mirrors, linen is tatty. Smells badly of smoke.

We did not like the stay.

The dirt and smell was unbearable. So we left after about an hour. Parking outside but access is bad. Mirror dirty, floors not clean at all. Linen tatty. No fridge. No water. No coffee corner. Asked for part refund but have been ignored.

1.0 / 10.0

Jun 2023

Bad

It looks nothing like a hotel and property was not ready unclean

Everything was not right

5.0 / 10.0

May 2023

Passable

Free private parking, kind staff und interesting interior.

We shared the room with a lot of cockroaches and Moskitos. The room and it's equipment weren't clean and there were killed Moskitos on the bedsheets, which made us think that the sheet wasn't new either. The room was noisy too. The place was quite difficult to find due its location in some kind of backyard and between construction sites. The place wasn't valued the high price we paid.

2.0 / 10.0

Apr 2023

This property should be avoided at all costs!!!

There was very little to like about this property. It is not a hotel, it is a scam. Located in an industrial warehouse with forklifts driving about. AVOID THIS PROPERTY AT ALL COSTS.

Access to the "Hotel" requires a round-the-block" trek because the steer has a barricade half way. We had to find directions on our own because the manager on the phone was no help. The place is located down an alley behind an industrial warehouse that shares the road and parking with trucks, forklifts, and workers. Upon checking in the manager could not take the time to put down his phone to properly check us in. Empty shampoo bottles on the floor of the shower and cigarette buts in the soap dish. Located on a warehouse with no windows, just a door. old furniture with broken bits. We stayed because we had no other choice, We slept in our clothes and never unpacked. We left in the morning with noone available to check us out or record our complaints. The "HOTEL" is a scam.

2.0 / 10.0

Apr 2023

Terrible, horrible and bad. The worst hotel I stayed.

From the time we entered, we were disappointed by one after another issue. So basically there was nothing that we liked.

The staff - didn't know a word of English so we could not communicate with them at all. Just once we had another customer who helped us translate. Then the front desk was always unmanned and so we could not ask for soap as there was no soap in the room. We washed our faces with shampoo. When toilet paper ran out, front desk had no one for us to ask. The rooms reserved for us were not clean so we changed our rooms to smaller ones but a little better. Basically this was a nightmare to us. At nights there were loud noises by people. Once my wife had to go out and ask them to be quiet at 1.00am.

6.0 / 10.0

Mar 2023

Pleasant

position -in Industrial areea

1.0 / 10.0

Mar 2023

Bad

Nothing was good

The rooms were not as in the pictures, the location was really hidden and hard to find. The cleaning wasn't as it was supossed to be. There were a lot of parties in the locstion and we couldn't have a normal rest. Actually, for me, was a place were the boys take the girls to "have fun". In the early morning were fightings, i heard sounds like : "don't hit him!!" I don't recommend this place for anybody!!!!

10.0 / 10.0

Feb 2023

Exceptional

The staff was really friendly and helpful, the price was good and the location too.

5.0 / 10.0

Nov 2022

The owner was after the third night of partying very apologetic and wanted to offer me compensation which I refused. The

The staff were helpful. I didn’t mention this to the owner but the ducting for the aircon seemed to go through the next door toilet with consequent smells.

There were three loud parties held right next door in three of the five nights I stayed there. I was kept awake until 3am the first night. The other two nights were not so loud but the noise came into the lodgings at 2 or 3 am and continued for some time until on the second of those nights I complained. No instructions were given about the shower. By fiddling around the first time I turned on the lights and I think in retrospect this is what activates the hot water. After putting up with the coloured lights in the shower for a couple of nights I figured out how to turn off the lights but then had cold showers for the following two days.

10.0 / 10.0

Sep 2022

Exceptional

This is a small very comfortable hotel with several rooms, each of which has a refrigerator, microwave, electric kettle, coffee machine, TV, air conditioning, shower with Jacuzzi bath and excellent Wi-Fi. In the fenced garden there is a small swimming pool. At 5-minute walk from here is the cultural and commercial "downtown" of this district with restaurants, shops, etc. The hotel staff are very energetic, very friendly and very young people who only a couple of months ago took over the management of this hotel. And improvements are already visible in comparison with previous reviews... The hotel is very clean, linen is changed daily. Tea, sugar, coffee (ground, instant and capsules), cutlery and dishes are available free on the common table - you can eat in the room. Convenient that there is a new large food store of the famous Yohannoff chain nearby, just 200 meters from here. You can buy there fresh bakery for breakfast in the morning, and later, around noon - salads, snacks and restaurant-quality hot dishes at very reasonable prices. Buses of 5 routes stop right there, on which you can with complete comfort get to either Old City, or Jerusalem Central (for a transfer to Dead Sea) in 20-25 minutes. At 10-minute walk from here there is the stop of the few Arab buses, therefore you are not out of touch with civilization on Shabbat. Great base for a budget sightseeing tour of Jerusalem.

8.0 / 10.0

Jul 2022

Very good

Good reception! Entry almost at midnight

Light through the door, broken refrigerator, hard to find entry

1.0 / 10.0

Jul 2022

don’t ever stay here and I demand my money be returned to me

I didn’t like anything.

it’s located in an industrial zone behind a factory. the list the pool as amenities but it’s actually need to be reserved and paid for separately. they rent the pool which is near rooms to teenagers from midnight till 5 in the morning. it’s noisy and we couldn’t sleep

6.0 / 10.0

Jul 2022

Pleasant

Nice room Friendly staff

No hot water Problem with credit card so had to pay half cash

1.0 / 10.0

Jun 2022

dangerous location, this is not a real hotel, stay away it’s fake

- horrible location, not safe at all for solo female travellers, no taxi driver wanted to take me there, buses are difficult and is really far from the centre, the hotel also they took my money, they don’t reply or communicate, they didn’t help at all and I requested a cancellation and I really don’t recommend anyone staying there

location is not appropriate, the hotel is a motel per hour stay for other purposes and not for tourists, not welcoming, not clean or safe, very fake pictures on this listing, all has been reported to booking.com

1.0 / 10.0

May 2022

worst place you can imagine

absolutely nothing

very dirty. no towels. service was not available. avoid at any cost. rough area.

2.0 / 10.0

Apr 2022

AVOID AT ALL COSTS!!!

Not much.

How long have you got…? The hotel is next to a warehouse so the approach is busy with forklift trucks loading & unloading trucks. Lots of empty pallets litter the area. It’s a real mess. There were 2 staff on duty when we arrived, neither of whom were remotely interested in our arrival. The wifi was very weak & was absent as often as it was present. The fridge leaked water so my wife almost fell going to the loo at night on the polished tile floor. The shower door allowed water onto the bathroom floor so that got wet & there was no bath mat to soak it up. No bedside cabinet on my wife’s side of the bed so her water / phone etc had to go on the floor. My side of the bed was hard against the wall so I couldn’t even have any water there. We were there 2 nights but no chambermaid went to the room at any time. The reception was generally unmanned. We had no clothes hangers & despite asking at reception none ever came. The “10” reviews on Booking.com look very suspect. Really, if you have a choice between this & any other hotel, choose the other. Booking.com should remove it from their site.

5.0 / 10.0

Apr 2022

Passable

It was a simple room, good for sleeping and keeping your stuffs while roaming around Jerusalem.

Location is bad, difficult to find as there is no signage going to the area. It was at the back of a catering stockhouse, facilities are not complete. Noisy at night. Someones knocking on our door at 12 am to 2 am. Loud music at the neighbor room too which is we are sure not a guest because the room has no room number.

1.0 / 10.0

Mar 2022

I would like a refund because of the hot water and poor service. DO not stay there

almost nothing

First, even Waze made a mistake finding the place. It is completely hidden, and I found it by luck. And I know the area. I chose the hotel since it was close to friends I was visiting. Otherwise, it is in a shopping-industrial area. Its price makes it attractive to youth, but that is about it.

1.0 / 10.0

Mar 2022

Bad

I literally got SCAMMED on booking.com. It is in a terrible construction industrial zone. Everything is dirty — it was not cleaned after the last guest. There is barely a lock on the door. The door is made out of glass. Nobody speaks English. No food around to be found. I could not even leave my things in the room to go find some food. It is basically in a warehouse... The pictures on booking.com are a complete lie. It says there are spa facilities, pools — a complete lie! There is barely a working bathroom. I cannot believe this is on booking.com. Booking.com says they speak 4 languages: Arabic, English, Hebrew, Russian. I tried speaking English, Hebrew, and Russian to them — did not work. There were rats running on the ceiling and behind the walls. I would not be as concerned but the ceiling and the walls had holes! So I had to hide my food from rats. I could not use the bathroom because it has no heat. There’s only an extremely loud heating machine above the bed. So no possibility to shower because the bathroom is freezing. People were talking behind the glass door and the light from it made it impossible to sleep. I ended up reserving a stay at a different hotel using booking. I paid so much and had to find another place in a foreign country in a day. When I was trying to leave by taxi, the workers of Lago Suites were grabbing my hands and my suitcase! They were trying to physically hold me down to make me stay there! It was horrifying. The taxi driver saved me by helping mto escape them. They tried to FORCEFULLY hold me in the hotel.I can never trust booking.com again. I am horrified that this is offered on this website! Booking.com refused to do anything serious about it. I lost more than $700 on this hotel and got around $80 in compensation from booking.com. I am shocked booking.com cannot do anything about it. DO NOT TRUST!

1.0 / 10.0

Mar 2022

Very filthy place

Very filthy place and dirty linens. There is no hot water in the shower. Very neglected and very noisy. Bad attitude and there is no way to cancel and get your money. recommended not to get there even for free. Feels like a tourist trap

1.0 / 10.0

Feb 2022

terrible

nothing

10.0 / 10.0

Jan 2022

Great stay!

They were extremely accommodating and nice! Place was clean and comfortable! Definitely recommend

FAQs

How much does this hotel cost compared to others in Jerusalem?

The average price for a rental in Jerusalem is $154 per night. This rental is $7 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Lago Suites Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Lago Suites Hotel. Enjoy the water!

Is Lago Suites Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Lago Suites Hotel?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Lago Suites Hotel

Hotel in Jerusalem

Reasons to book

About this hotel

Amenities

Map of Jerusalem

Nearby attractions

Available Rooms

Double Room

King Suite with Spa Bath

Suite

Queen Suite with Spa Bath

Standard Double Room

Lago Suites Hotel

Hotel in Jerusalem

Reasons to book

About this hotel

Amenities

Map of Jerusalem

Nearby attractions

Available Rooms

Double Room

King Suite with Spa Bath

Suite

Queen Suite with Spa Bath

Standard Double Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Jerusalem?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Lago Suites Hotel pet friendly?

What amenities are available at Lago Suites Hotel?

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