Holiday Inn Express Cleveland Airport - Brook Park, an IHG Hotel
About this hotel
Holiday Inn Express Cleveland Airport - Brook Park, an IHG Hotel is set in Brook Park, 4.7 km from I-X Center and 5.8 km from NASA Glenn Research Center. With free WiFi, this 2-star hotel offers a 24-hour front desk and a business centre.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Brook Park, OH
Hotel in Brook Park, OH
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.9/5.0
Good(37 Reviews)
100% verified reviews
5.0
Beds sheets TV and bathroom were all ok and good for a short stay
During the middle of the night, someone kept on trying to call our room phone and every time we’d pick up, they would hang up. Front desk did not care at all and just told us to wait and see if it happens again. Either way, good area for just a short stay near the airport and all.
9.0
Breakfast had a great selection of hot and cold items. Hotel location is conveniently located near airport and major highway. Also close to many attractions in Cleveland.
Shower drain was slow.
10.0
The lady that checked me in was very friendly and accommodating. I wish I would have got her name because I think she deserves special recognition for her high level of customer service.
I had no issues.
5.0
Location and staff was amazing
The bathroom was in much need of deep cleaning and possibly upgrade. The pool and pool area was gloomy and not clean. For the price I was very disappointed.
7.0
I thought the staff was amazing! Very funny and good natured.
The beds were not the beds I’m accustomed to when I’m at a Holiday Inn. Not soft or comfortable. Also, the tile leading into the room was dirty. Looked like it needed a good mopping.
8.0
Staff was Awesome and you had a great breakfast choice. Did like the fact that the hotel was secure and you needed room key to enter at other doors.
My 1st impression when I came into the hotel was it smelled horrible. Then when I got to my room the room was clean but there was a musty mildew smell. I only hope I don't get sick from that.
The one thing is the deposit was over priced. I can understand $100. But $200 is a bit steep. I usually stay in Independence or sometimes Middleburg Heights and the hotels are clean and no smells.
I don't think I will be back at least not this location.
4.0
Parking was okay.
Air conditioner worked fine.
Horrible smell in the hotel hallway!
The rug in the room is very dirty, dampy, smelly. Not enough towels in the bathroom; one soap!
10.0
Clean and friendly staff
Only had 1 elevator and my room was at the opposite end
9.0
Great location for my stay. The staff was very helpful and friendly.
N/A
3.0
received one not the other
we had to pack up the 2nd night at 11:00 pm due to a mushroom growing in our room!!!! the 2nd room had a shower dripping all night, we had called the front desk after midnight due to a vehicle engine running for over 40 minutes keeping us up along with the shower
10.0
The bed and pillows were excellent
5.0
Nothing
Ground floor rooms have bad smell of septic tank
Breakfast was not appealing
6.0
The room was nice.
The noise insulation is poor. We could hear the children next door fairly well. The breakfast savory items & Danish pastries were horrible. The people who made them most likely never tasted them.
6.0
Location
Daniel the mgr who checked us in was terrible
7.0
The breakfast was good, and the room was clean.
No hot tub in pool area.
8.0
Very friendly night staff at the front desk.
Due to the coronavirus, we had a breakfast to go which was barely warm. We realize this was not the fault of the hotel but the circumstances.
1.0
Booked room with credit card charged my card a week before my visit called and they removed charge. When I actually checked in I gave them a different card then the one I booked and told them I would like to use this card instead they charged both my cards. This hotel is full of crooks trying to get double paid for rooms. If your going to stay keep a good eye on your credit card statements.
10.0
The Swimming 🏊 Pool Awesome 👏 Safe n Quiet 🤫 Breakfast
9.0
Staff was very friendly and helpful.
2.0
Area located
Staff unwelcoming
Amenities unavailable ,pool / continental breakfast
FAQs
How much does this hotel cost compared to others in Brook Park?
The average price for a rental in Brook Park is $101 per night. This rental is $33 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Cleveland Airport - Brook Park, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Cleveland Airport - Brook Park, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Cleveland Airport - Brook Park, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Cleveland Airport - Brook Park, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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