Assilah Hotel
3.6
Good(1,303 Reviews)Hotel in Medina
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located within 2.7 km of Al-Masjid an-Nabawi and 1.7 km of Mazaya Mall, Asilah Hotel features rooms with air conditioning and a private bathroom in Al Madinah. This 2-star hotel offers a 24-hour front desk. The property is situated 3.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Medina
Available Rooms
1 Double • 398 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
3 Single • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 3 Single • 914 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
3 Single • 1 Queen
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
1 Queen
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(1,303 Reviews)100% verified reviews
3.6
لا توجد أي خدمة للغرف قهوه شاي
3.6
View from the hotel, the location and the exterior looks of building
The lady receptionist and night receptionist doing good job assist with enquiry.
Some of staff do not speak English some inconvenience at times
3.6
اجبني تواصل الاستاذة بشاير من ادارة التشغيل قمة في التعامل والاحترافية
اجبني تواصل الاستاذة بشاير من ادارة التشغيل قمة في التعامل والاحترافية
3.6
Stuff
Location & transportation are difficult to find .. it will take time to find .. hotel should offer free transportation
3.6
The property is on isolated location.
The check-in experience was terrible. The gentleman on the reception was not familiar with the booking rules.
I made the reservation with my credit card and intending to make the payment with the same card, but at the time of payment the guy on the reception insisted me to provide Mada card/debit card. Actually he started scanning my wallet and insisted me to pay through debit card. I had no other choice at the time while my family was waiting in the car as we drove from Makkah. There is a huge margin for customer service improvement. Nothing personal but the local receptionist acts as we are bothering him for basic check-in or check-out procedure. Not welcoming at all.
3.6
Value for money.
Washroom. Need an upgrade.
3.6
The good was parking, rest of the things were okay
The room size was small, no extra mattress provided "free" though I booked for 2+1. Bathroom was so small and drainage was choked and the staff did not support even inform them already. Bathroom was smelly and only one towel was provided for 2 days stay and for 3 people !!!!! Wifi was just okay, did not support 2 or 3 devices very well. The staff was just typical traditional ; not a multi lingual and even did not want to speak or listen other languages !!!
3.6
The reception staff and the owner Abu Habeeb was very nice.
Bathroom water drain system is NOT good at all. You can't take shower as there is no proper drain from the bathroom tub. Room# 206
3.6
Staff behaviour was not good
3.6
Staffs & thier hospitality ..
Thanks
3.6
accessible and approachable staff
the ketttle. we didn't use due to stain and dirty inside.
3.6
Clean, brand new furniture, and excellent AirCon.
30 minute walk to Alharam AlNabawi (2 kilometers). Great view of Mount Uhud.
Bath sink clogged, but room service fix the issue the next day. Bathroom trash bin was full on arrival. TV has only 3 working channels and not a clear picture. Room service did not clean the room for the second day.
3.6
Service level good
Wifi service was very poor
3.6
Hotel staff was very helpful and made the check in process easy.
-The location is somewhat far from the main points of interest of Medina.
-The surrounding areas of the hotel are not too clean.
-The room's bathroom was small, the shower was tiny and clogged. I had to pause the showers to avoid flooding the room.
- The parking was littered with construction materials, so it was incredibly dusty and it was very hard to park.
3.6
Everthing
Nothing
3.6
I travelled with my family, rooms were close to each other. They did have a wheel chair available in hotel which I requested for my parent. Provided toothbrush on request. Room size was good. Discount on offer enticed me to book which was good. Staff was friendly and helpful. Wishing them good luck in improving guest experience.
Should ensure all amenities are available in room based on number of guests like clean pair of towels, toothbrush etc. and check that all things are in working condition before allotting rooms. Shower in one of room 310 was not functioning correctly. Beds were decent and room clean service could be improved.
3.6
clean and nice
size of the room
FAQs
How much does this hotel cost compared to others in Medina?
The average price for a rental in Medina is $59 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Assilah Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Assilah Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Assilah Hotel?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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