Lagoon Beach Hotel & Spa
Hotel in Cape Town
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Overlooking Table Mountain and Robben Island, Lagoon Beach Hotel offers direct beach access in Cape Town’s Milnerton suburb.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Cape Town
Available Rooms
Partial Sea Facing King or Twin Room
2 Single or 1 King • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Full Sea Facing King or Twin Room
1 King or 2 Single • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Classic King or Twin Room with Bath and Shower
2 Single or 1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Partial Table Mountain View King or Twin Room
1 King or 2 Single • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Suite
1 King • 2 Single • 721 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
0.5 / 5.0
The view was amazing. The aircon was sufficient when we could access the panel.
The SPA was amazing!
I have been here a few times hoping that perhaps this would be better than the previous stay.
Upon arrival:
Dirty plungers, etc, from previous guests
Taped up an aircon controller with masking tape
Lamp shades skew (took photos of all the above)
Room charging mess, Was told one thing, delivered another
During stay:
All complaints were just brushed off, the one manager I sat down with said don't worry everything will be sorted and a free breakfast (I hate free things, provide a service that I am paying for and we are good). Take a guess. Nothing happened.
Dirty wet towels that were used numerous times were just hung back instead of replaced. I literally wrote house keeping a note on the pad, Please replace dirty towels. Please replace the dirty plunger.
Then our door was open overlooking the ocean, and suddenly the room was filled with cigarette smoke... it stopped for 20 min and then again, loads of cigarette smoke. The balcony from neighbours was blowing onto our room. I called reception and explained, and she said well close your door." I then proceded to state that even legally, this was unacceptable and that our right to be cigarette smoke-free was being taken away. She mumbled something about calling them and just dropped the phone rudely.
Checkout:
Upon checkout, I paid R150 give or take, and then when the card swiped and slip printed, the receptionist just stood there frowning, looking at her PC and I am waiting for her to say thank you, we are done, hope you have a nice day whatever... instead, she looked me in the eye. "Anything else i can help you with?" That is astonishing, rught?
I wrote an email to management, and the reply I git was that it would be investigated.
Conclusion: For conferences, where standards are low and ine night sleepovers, perhaps great. For the holiday, well, one would be better off choosing a more holiday and family-friendly setup for recreational purposes.
3.0 / 5.0
The location was good. The staff were friendly and respectful. Hotel was clean and the design was good. The elevators were easy to operate, and they were fast.
The WIFI was unstable and slow, the sliding door in my room could not lock. The built quality of some parts of the property were below par. The breakfast was not worth it, you are better off eating at a popular franchise restaurant. TV had poor visual quality, very static like an old analogue TV, the symbols on the remote were faded or non-existent, the remote was falling apart. We requested sugar and never received it. Some amenities like water and some of the bathroom amenities were not replenished everyday. Some areas on the property require maintenance.
2.5 / 5.0
Great location
The hotel is weathered and needs attention
4.0 / 5.0
Location and great staff
Busy road close
4.0 / 5.0
Very nice place nice setup
Food is delicious
We booked a Seaview room with balcony and we didn't get it
5.0 / 5.0
Everything
I took my laundry sartaday morning they said Sunday I’ll get but guess wat I got it on Monday n around 9:30 n my flight was at 10:00 guess wat I missed my flight because of waiting for my laundry 😔😔
1.5 / 5.0
The location of the unit was spectacular, due to the surrounding views of Milnerton beach. The two rooms were spacious. The open top balcony provided much needed open air access and late night lounging with a view.
The third bedroom was an ensuite containing just a shower and no toilet. That design philosophy makes absolute no sense, especially when there is space for a toilet. The kitchen was infested with cockroaches, we spent a lot of time ensuring food was not exposed. The cluster was being re-painted hence there were constant visitors to the rooftop balcony, thereby having full access to the unit and all of our belongings. We had to permanently lock the balcony door during the day. The safe in the room wasn't functional, of which got replaced with a safe that could be carried away.
3.0 / 5.0
Eigentlich schöne Unterkunft direkt am Strand mit schönem Blick auf Kapstadt und Tafelberg. Freundliches Personal im Restaurant. Sehr effizienter Travel desk.
Wir wurden nicht im Voraus informiert, dass das Hotel umgebaut wurde (Umbau direkt unter unserem Zimmer). Dadurch extrem viel Lärm und Staub, die eigene Terasse konnte als Folge nicht benutzt werden, der Pool mit Bar am Strand war ausser Betrieb und alle Gäste hatten nur 1 Saal zum Essen zur Verfügung. Schlangen mit Wartezeiten beim Frühstück, unfreundliches Personal an der Rezeption.
5.0 / 5.0
Breakfast was good. Room is spacious and kept clean. Staffs are friendly. Close to the sea
Paying extra money for sea facing rooms.
4.0 / 5.0
Staff was very friendly and attentive. Very welcoming and helpful receptionist man. Breakfast staff were very kind.
The refilling of body wash was too little for 2 people. The refilling of coffees etc was not consistent. Cleaning of rooms needs to be improved. Bu
2.5 / 5.0
The bed was clean , ample parking , i loved the balcony
The beach is very dirty
the TV is small and only has few channels
There is a construction going on in the property
I didnt see the beautiful pool they display in the booking.com, that place is under construction
5.0 / 5.0
The fact that it is near the beach, it is clean and the staff were friendly.
I will definitely visit again soon.
Nothing, I loved everything.
4.5 / 5.0
3 Pool, 1 Spielplatz, Strand direkt vor der Tür, freundliches Personal
Keine Rezeption im Apartment Gebäude. Man muss zur Hauptrezeption im Hotel Gebäude laufen, ein etwas längere Weg durchs Gebäude. Personal an der Rezeption war teilweise in der Einarbeitung und kannte sich nicht aus.
4.0 / 5.0
Personnel très sympathique. Petit déjeuner très bien. Chambre spacieuse et confortable. Belles vues sur l'océan et sur Table Mountains. Service de travel desk très bien pour organiser les déplacements
Un peu éloigné du centre de Cape Town.
5.0 / 5.0
Perfect location and very clean rooms and pool
Nothing
2.0 / 5.0
Nothing it smells, those carpets must go out. They had no shame to give me linens that were used and where dirty
The property is run down. The breakfast food boring and terrible
3.0 / 5.0
The location was good
Breakfast
5.0 / 5.0
Very professional and friendly staff.
Nothing
5.0 / 5.0
La posizione fronte oceano
Il bagno con vasca non era ben accessoriato, la vasca non aveva la doccetta, per cui non abbiamo potuto usarla
5.0 / 5.0
i like the way breakfast is served and the stuff is very humble.
there was renovations so the smell was off sometimes.
5.0 / 5.0
The breakfast was excellent and delicious, the was variety of food to choose from, and the dinning area was well organized.
Only the iron and the phone wasn't working
4.0 / 5.0
The little welcome pack left for our daughter with activities for her to do.
Their menu for breakfast favours pork eaters more than non pork eaters. The fact that cupaccino is an extra not covered in the included breakfast. The amenities in the room exclude a shower cap and the only tea offered is five roses Ceylon tea, any other flavour is an additional charge( most hotels give 3 different options of tea in the room). Their room service menu is limited. The air-con in the room was noisy and made a strange rattling sound.
4.5 / 5.0
Breakfast was lovely, great service
Nothing
3.5 / 5.0
The property is clean, comfortable and the staff is so friendly. The added bonus is that it’s right next to the beach
The conference center is right next to the rooms, there was a political meeting taking place and there was singing and shouting early on the morning.
3.0 / 5.0
The view from the room was nice. The cleanliness was good. The porters were friendly and welcoming.
1. Having same breakfast for my 6 nights stay
2. Wifi issue while working
3. Basic needs were not able to be accommodated even if this was a 4 star hotel
3.5 / 5.0
friendly staff, great interior
didn’t have many facilities close by, was noisy near our room
FAQs
How much does this hotel cost compared to others in Cape Town?
The average price for a rental in Cape Town is $82 per night. This rental is $17 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Lagoon Beach Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Lagoon Beach Hotel & Spa. Enjoy the water!
Is Lagoon Beach Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lagoon Beach Hotel & Spa?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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