FERGUS Puerto de la Cruz

3.9 / 5.0

Good(743 Ratings)

Hotel in Puerto de la Cruz

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Featuring 2 outdoor swimming pools surrounded by gardens, Hotel Puerto de la Cruz offers spacious rooms with balconies. It is within 5 minutes’ walk of central Puerto de la Cruz and 1.1 km from the oceanside Lago Martianez salt-water lake.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Garden

Family friendly

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

3 Single or 1 Queen • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 2 Sofa • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 333 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 204 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

$$$$

FERGUS Puerto de la Cruz

$$$$

3.9 / 5.0

Good(743 Ratings)

Hotel in Puerto de la Cruz

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Garden

Family friendly

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

3 Single or 1 Queen • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 2 Sofa • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 333 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 204 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(743 Ratings)

100% verified reviews

2.5 / 5.0

Aug 2024

Los baños exteriores de la piscina recesión y de habitación no son nada adaptados. Mal para nosotros

El personal, muy atentos.

La habitación para personas con movilidad reducida. ¡fatal!

5.0 / 5.0

Jul 2024

Recomendable

El personal no puede ser más amable y profesional

Nada,

2.5 / 5.0

May 2024

Pool isnt heated.

Room was renovated with a nice view

We chose this hotel because of the „heated pool”. Unfortunately the water was cold and staff told us that it is heated. There was a second pool that has the same temperature than the „heated one” - receptionist said that sun heated it..

3.5 / 5.0

May 2024

Bien, pero las cortinas mal, no oscurecen

Está bien en reglas generales, pero he estado en hoteles 4* mejores. La comida y desayuno muy bien

Las cortinas no son Black-out por lo que entra mucha luz por las mañanas. Para ser un 4* me parece un fallo.

5.0 / 5.0

May 2024

Excelente estancia

El trato del personal

Falta de aparcamiento en la zona

5.0 / 5.0

Mar 2024

Cómodo ideal para familias o ir con tu pareja.

Cómodo y barato

3.0 / 5.0

Jan 2024

Me esperaba más

Buena ubicación. Zona de aparcamiento gratuita alrededor del hotel La cama era muy cómoda. El personal muy amable

Tuvimos que pedir mantas porque hacia mucho frio en la habitación, el calefactor no funcionaba bien. El baño olía muy mal a alcantarilla y esto hacia que la habitación oliera también mal. El desayuno muy variado pero baja calidad, cafe y zumos de maquina aguachirri Demasiado cara la estancia para lo que es…

0.5 / 5.0

Jul 2023

Very unfriendly

Modern

No one speaks any English staff are rude

0.5 / 5.0

Jun 2023

Awful!! Would never recommend!

Rooms were clean Pool bar staff were lovely

Location was hilly, slippery and dangerous Terrible food Awful snacks available on all inclusive package No tea or coffee in the room, can’t even get water before breakfast starts Air con didn’t work Pool area is very very slippery Hotel is used by schools/clubs, a lot a children around that appear to be unsupervised.

2.5 / 5.0

May 2023

Passable

The locación

The food

0.5 / 5.0

Apr 2023

A holiday absolutely ruined

it provides mass accommodation to college students, noisy at night, shouting from balconies to pool side, slamming of doors in the early hours, taking over the pool area in afternoons when they returned from morning class. This does not sit alongside what holiday makers want or need during a vacation. This completely spoilt our stay. A written complaint to the manager remains unanswered after 6 days. I could not recommend this hotel to anyone.

3.5 / 5.0

Apr 2023

Good

Love the hotel. So clean staff lovely and great location.

The hotel was FULL of students who had no respect for other guests.Didnt even get in the pool as they were so roudy. Couldn't sleep at night due to them shouting and screaming all night long

4.0 / 5.0

Mar 2023

Very good

Nice pool, and the view to the sea.

2.0 / 5.0

Jan 2023

Disappointing

I booked a room in this hotel for one night to make my flight. The staff were nice and kind, the room was recently renovated and very clean, and the pool area looked good. The location was convenient for uptown Puerto de la Cruz, but my room on the first floor had a persistent smell of drain and view of a back alley wall. It also seemed that the place was undergoing renovations. Overall, the experience was a bit depressing. I would not recommend this hotel for a holiday.

3.5 / 5.0

Aug 2022

Good

plates , cutlery and glasses were often dirty.

4.5 / 5.0

Aug 2022

The place is perfectly located. The hill to go down to town is not a lie, it is a beast. However the workers like Julio,

The customer service made this place. The workers treated you like family.

The air conditioner was not good and we were sweating. The internet was choppy but was okay. They don’t give irons or microwave.

1.5 / 5.0

Jul 2022

It's an OK place to sleep as the bed was good. Better take meals and swim somewhere else.

The bed was good. The balcony was good too.

The food in the hotel was very bad, at least most of it. Bad coffee, canned carrot instead of fresh, and the fried eggs were partially uncooked. The swimming pool was much smaller than what the pictures made it seem.

2.5 / 5.0

Jul 2022

Passable

La piscina

El buffet (la comida en general).

4.5 / 5.0

Jul 2022

Superb

Good value for money. The pool facilities are in a lovely location and catch the sun. The upper pool is then available in the afternoons if required. The pool bar staff were excellent as were the reception staff, who always went out of their way to help you. Loads of choice for the brekkie. The reception staff will also organise car rental for you.

The wifi wasn't great at times. I had to hotspot off my phone for a meeting. The location is nice as you have great access to the cliffs for walks etc when you turn left out of the hotel. If you want to go down to the beach and promenade you have to go down a load of steps (and I mean a load of steps). I would recommend that you come back by the road! Great for exercise though.

4.0 / 5.0

Jun 2022

Good place, good price

Welcoming at reception was excellent. Check-in and check-out very fast and professional

Housekeeping needs to keep an eye at Bathroom's products. Hand soap was empty

FAQs

How much does this hotel cost compared to others in Puerto de la Cruz?

The average price for a rental in Puerto de la Cruz is $69 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at FERGUS Puerto de la Cruz. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at FERGUS Puerto de la Cruz. Enjoy the water!

Is FERGUS Puerto de la Cruz pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at FERGUS Puerto de la Cruz?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and laundry.

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FERGUS Puerto de la Cruz

Hotel in Puerto de la Cruz

Reasons to book

About this hotel

Amenities

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

FERGUS Puerto de la Cruz

Hotel in Puerto de la Cruz

Reasons to book

About this hotel

Amenities

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Puerto de la Cruz?

Is parking included with this hotel?

Is there a pool at this hotel?

Is FERGUS Puerto de la Cruz pet friendly?

What amenities are available at FERGUS Puerto de la Cruz?

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