Breakfaat super, coffee very good, helpful bilingual staff

Lack of a concierge was a drawback for recommendations for restaurants etc

Variety, freshness of fruits, exceptional service

No issues

Le cadre, la piscine couverte, le spa, les petits déjeuners, le personnel, la décoration, le rangement, la propreté

La literie, le bruit des livraisons le matin à 6h30, le non ravitaillement en eau tous les jours, pas d'équipement dans la salle de bain, pas de pression à la douche. Rien dans le mini bar. Pas de télé en français

Καθαριότητα, άνεση δωματίου, υπέροχο πρωϊνό, όμορφοι εξωτερικοί χώροι!

The pool was fantastic and the rooms are extremely spacious. Excellent gym. The staff very polite, attentive and helpful. The best was the breakfast buffet. Absolutely amazing.

First, there are events on weekends. And during my stay on Saturday the pool was closed for a wedding after 6pm without prior notification to hotel guests. The uncomfortable task of asking upset hotel guests to leave was given to the life guard and pool staff. That's poor management. Towels in room weren't replaced one day, next day there was no bathroom rug. Fridge had to be activated by tech staff because the ON switch was behind the fridge and I couldn't move it myself. Fresh fruits were put into room on first day but not subsequently. And they weren't removed after rotting. Finally, getting called on the first day by phone in the room for booking massage etc. was absolutely not welcomed. Staff was also knocking on doors during afternoons for distributing chocolate. Why not place it into the room after cleaning...? Also no pamphlets whatsoever in the rooms explaining offers and opening hours of facilities... Too many hick ups for this kind of hotel...

Friendly staff

Mint bar staff , not friendly

Modern, comfortable, good location , swimming pool was excellent

Everything was just perfect

Nice clean room, polite staff

No drinking water

Good size room for a family of three. Comfortable beds and nice shower. Lovely gym/spa and nice staff.

Found the male staff at breakfast grumpy in comparison to the female staff who were very sweet and good hosts. The lifeguards are also very grumpy. Lack friendliness.

Everything is okay

Very comfortable. Kind and helpful staff. The pool area was great and offered both sun and shade in and outside the pool according to preference. The breakfast buffet offered a large variety of choices. Well prepared and tasty food all around. The adjacent restaurants were great too. All members of the family were very happy to stay here.

breakfast is gorgeous. the music played in the morning is absolutely nice and pleasant. great start of the day.

It's a Hilton! and you have everything you could expect. great customer care and attention. so nothing negative to say.

Very good breakfast very friendly staff

Everything was good

The hotel was amazing, quiet and clean. We had a treatment at the SPA and it was the best treatment we ever had (and we go to many treatments every year) Susana was so accurate and great, she knew exactly where and how to treat the mussels of my wife with exactly the right strength (and it was strong) I got a treatment from Andrea and she was so good I cannot express it in words. When we both got off the massage bed we reacted the same (wow wow wow, it was the best massage we I ever had) I would also want to thank the SPA manager Skeve for taking care of us and helping with choosing the right products from the SPA. She also helped us to choose the right treatment at the next hotel we were going to with a Discounted Vaucher.

The Price Was too high, 2 Nights for Standard room + Breakfast - Almost 700 Euro.

Horrible wifi

The bathroom design was terrible! The bathroom floor is level all throughout the room. The drain was clogged and after taking a shower the water was everywhere in the bathroom and spilling to the main room. Totally unacceptable for a 4-5 star hotel and the only Hilton on the island !

It’s a generic hotel, again a disappointment for a “flagship” Hilton

loved the pool and facilities

bathroom door was damaged room not ready and awaiting faulty light fix. had to request another room should have been offered straight away limited space to hand towels to dry

beautiful room great staff very clean great breakfast, fair price in bar . excellent all round

everything great but next time I would book a room with a balcony

Pool and garden

The cleaning lady came to the room with her on key and she just knocked once and open the door...!

Last year, we booked the same room type at the same price with this time, but last year a room with a balcony was provided and it had a pool view as well. This year, the same room type was without a balcony and we were charged €60 to get an upgrade in order to have a balcony and we had a parking view.

facilities Wi-Fi location

breakfast was a bit limited compared to other 5-star hotels

Restaurant staff both for breakfast and lunch were exceptional Breakfast provision was good

Charged inappropriately. Room temperature was exceptionally hot and told no AC in winter . Not really catering for population coming from cold countries who may struggle to adapt to warmer nights even though it is considered to be winter.