Best Western Plus Hotel Stellar
Hotel in Surry Hills
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Just 80 metres from Hyde Park and Oxford Street, Hotel Stellar offers spacious apartments with a kitchen or kitchenette and flat-screen TV with digital channels. It features a café and a bar with a large flat-screen TV.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Surry Hills
Available Rooms
1 Double • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 1 King • 1108 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 King • 1 King • 1 King • 1506 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
1 Double • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 10.0
Clean and great location
Charged more than what was advertised on booking.com and first time I have ever been charged for drinking water
8.0 / 10.0
Location, staff, the room and bathroom were very nice and clean
The early checkout and the fact there’s no power points next to the bed
9.0 / 10.0
Das Best Western liegt nah an der Innenstadt - Sydney Opera House und die Botanical Gardens sind fußläufig erreichbar. Auch der Bus zum Bondi-Beach fährt um die Ecke ab. Die Zimmer sind sauber, gut ausgestattet und das Bett ist sehr bequem. Der Zimmerservice ist unaufdringlich.
Das Personal am Empfang könnte etwas aufmerksamer sein.
9.0 / 10.0
Large, comfortable rooms with a small kitchenette.
Although clean, the property would benefit from some renovations.
10.0 / 10.0
Perfect location for sightseeing in Sydney.
7.0 / 10.0
Location, parking, staff
Mattress getting old? Quality of breakfast could definitely be better! A foot stool/poof/coffee table in front of the couch, to put your tired feet up and your cup of tea on.
8.0 / 10.0
Location near to office I could walk and at the edge of the park. The room were spacious and clean, well maintained. I like the availability of the kitchenette and around the vicinity - a small supermarket. Majority of the team members at the reception were kind and helpful. Easy going. Plus point - cafe next to reception - they have delicious carrot cake!
The customer service of a receptionist one evening (night shift) when I asked for band-aid - she looked liked she dislike the job and grouchy to be sitting there in the evening. What a shame as it could be same behaviour projected to many other customers staying with the brand.
9.0 / 10.0
Very clean hotel. Every staff was kind. It takes about five minutes from station.
8.0 / 10.0
L’emplacement. La propreté de la chambre. Le lit confortable. La kitchenette
Il manquait de quoi égoutter la vaisselle et une petite table pour manger. Étrange d’avoir une kitchenette et pas de table pour s’asseoir confortablement. La chambre donnait sur la rue et c’était bruyant. On entendait bien les voitures.
8.0 / 10.0
Position was great access to everything
Staff found me a quiet space for a zoom meeting while I waited for room to be ready which was lovely (I was early)
Spacious room that’s very comfortable with kitchenette (microwave is great!)
No views (but didn’t expect them)
Can be a bit noisy in Laneway so remember to close bathroom door
9.0 / 10.0
strategic, friendly staff, and clean
nothing
9.0 / 10.0
comfortable clean and staff very helpful
7.0 / 10.0
Room was spacious and the staff were very friendly
A little more furniture in the room, like an armchair or similar
8.0 / 10.0
Great location, good sized room that was clean and quiet; big shower and very comfortable bed. not much more needed!
Not a lot to complain about- not 5 star but not pretending to be.
10.0 / 10.0
An ideal hotel - comfortable rooms, nice staff and convenient location. If I ever come back to Sydney I won't be looking for any alternatives.
Thank you for the wonderful stay.
7.0 / 10.0
Good central location to CBD and Darlinghurst. The bed and pillows were very comfortable.
9.0 / 10.0
the room was very clean and had everything we needed. we loved the location- close to all the attractions and shops and restaurants. staff were friendly and helpful.
10.0 / 10.0
Best Western Plus Hotel Stellar is located at an excellent location on the edge of the Sydney CBD. I specifically chose this hotel, due to needing a place to stay while getting medical treatment at St. Vincent's Public Hospital, which is less than 15 minutes walk from the hotel. Hotel had all the amenities needed for a longer stay. Very comfortable and super friendly staff. I also loved that I could ChromeCast Netflix from my phone to the TV!
8.0 / 10.0
nice room, great location, option of breakfast in the hotel, staff were very nice
9.0 / 10.0
The Staff was excellent. Helpful, polite. The biggest plus of this hotel is that it has a Cafe Breakfast and light lunch… The young ladies that run the place are very professional, knowledgeable and helpful.
We had the larger room which was great. Had a seating area… which was very much appreciated.
I do not think there was anything that we did not like...
7.0 / 10.0
I liked the location, everything I needed was in walking distance, so were a lot of tourist attractions. The room was clean and spacious. Kitchen had everything expected. Also the staff was really very kind and helpful - especially after I complained about the loud guy next to my room (not the hotel`s fault if guests cannot behave).
The hallway was a bit noisy, one could heare the doors shutting and the elevator. Also in the morning you could here the staff, while opening their lockers - I think there would be simple coordination solutions.
Please add some towel holders close to the basin. There was ony one above the toilette and one at the door.
8.0 / 10.0
Location excellent
Easy / close access to supermarket
Close access to train to take you to and from the airport
Room was a good size
To few plates, dishes, cutlery etc to make the kitchen workable
Broken microwave that had to be replaced
Fridge not working properly - facing to keep contents cool and freezer compartment not working at all
9.0 / 10.0
location was great for Mardi Gras parade, walked to harbour bridge and opera house
the only fault was we booked for 2 adults and a child but a bed was not prepared for the child. the staff were amazing and got right onto it even though we checked in late. I’m guessing they assumed child would share with us perhaps
10.0 / 10.0
location
n/a
7.0 / 10.0
Fantastic location, our room looked over Oxford St and on to Hyde Park, there was a guest laundry on each floor which was nice spending a week in the hotel and not having to spend a fortune on hotel dry cleaning. Wifi was included free of charge in the booking price, and the hotel has its own cafe open really early for coffee and food throughout the day, they were open decent hours. 24/7 reception made us feel safe and secure, the front doors lock closed after around 7pm and require your room key to open, adding another nice security feature. each room has its own split system aircon giving you full control over the temperature and the bathrooms were spacious with big showers and removable/ adjustable handheld shower heads. the rooms had lots of windows and natural light, the windows also swung open and opened right up to let in fresh air and watch the hustle and bustle of Sydney unfold below. House keeping were prompt, consistently in timing and attended to the room everyday throughly. I loved that even when we had the “do not disturb” sign on, we would get a little note under the door saying “sorry we missed you” and if we needed anything to just press 7 on the phone and ask! a lovely little touch and the rooms were always sparkling. Housekeeping always went the extra mile and even washed any plates or cups we had left in the sink! Completely unexpected and really made us grateful to be staying there. The hotel also has luggage storage , so if you check out and still want to explore Sydney before you fly home, or you arrive before checkin, you can store your bags and go for a walk and the hotel call you to let you know when the room is ready. The rooms had a nice sized TV with the ability to stream Netflix etc from any of your devices and normal channels also. A good microbe, kettle, roasted sand which maker and a selection of tea and coffee which was refilled daily., or on request.
The hotel is dated and and could use a bit of modernisation. There are no facilities for business use, no pool or gym, there is only 1 lift servicing 6 floors and the lift is really, reaaallllyyy slow. Reception service and quality of service really depended on who you got at the time of day as to how helpful or out of the way they would go to help you. Although the hotel has a cafe and kitchen for the cafe, they have no room service available. Uber eats however was easy enough to get with plenty of options around the hotel. The water pressure in the showers was lacking and not strong at all. When making up your room, the fridge is stocked with a bottle of water. This had no price on it, silly to assume, but I did assume it was complementary, it wasn’t and has a $4.50 charge per bottle attached. No one tells you about this until you check out. The check in process is simple enough, but the multiple charges and holds on my card were annoying. The hotel holds the first night as a deposit, then they charge that hold on arrival, they then charge the remaining balance of the booking and then a seperate $1 hold for any incidentals, these are all done as seperate transactions and the process is clunky needing to swipe the card through an eftpos machine each time.
8.0 / 10.0
location and also fab staff. bed also super comfy and kitchenette a great addition for a family
9.0 / 10.0
Fantastic location close to museum train station. The staff were also very friendly and welcoming.
7.0 / 10.0
Lovely room. Check in was awkward. as we didn't have a photo ID but we were accepted finally. Airconditioning didn't turn back on but we didn't bother to ring through the fault.
FAQs
How much does this hotel cost compared to others in Surry Hills?
The average price for a rental in Surry Hills is $93 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Hotel Stellar. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Hotel Stellar pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Hotel Stellar?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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