Hilton Leicester Hotel
Hotel in Leicester
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Internet / Wifi and more
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About this hotel
Just off junction 21 of the M1 motorway, this 4-star Hilton hotel has spacious rooms, a modern gym and an 18-metre heated indoor pool.
Amenities
Pool
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Leicester
Available Rooms
2 Queen • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Double • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 505 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews1.0
staff
breakfast
room
had no fridge
bed uncomfortable
alarm went off eRly morning frightening experience
wouldnt recommend
had to pay for psrking in tbe hotel car park
4.5
Easy to find, fab location for the airport and a mid way stop from Northumberland to the Euro tunnel. Rooms are always clean and tidy and facilities are good
Nothing
1.5
Convenient location
Level of cleanliness was poor as well as it being very run down. The carpet hadn’t been hoovered in our room, bath was dirty and when speaking to other guests we weren’t alone in this.
3.5
Family friendly hotel.
Shower dated
1.5
Pathetic customer service!
Made booking through booking.com, booked for 17 rooms for a weeding in first week of May 2024. The hotel booking team made some mistakes at their end with the booking, charged for 3 additional rooms at the check-in time by mistakes, then they said sorry, promised that they will manually refund it with in days. Now in July 2024, contacted them by phone for few times for the refund, they said they will pass the message to their reservation, but nothing happened! Then send two letters with full details to them, but still no response yet! Now I think I have to complain my credit card for the refund!
What a pathetic customer service! At least respond to customer emails!
5.0
The breakfast was brilliant. The meat and vegetarian options were separate and variety to chose form.
The staff were so lovely, friendly, welcoming and accommodating.
The bed and room were clean and comfortable.
0.5
nothing !
I found the room very unclean , the side we got was very noisy . we got no cooling only fans but filthy .
bathroom was horrible , old and the taps was saw bad , that my daughters got burnt with hot water .
the room was dirty , no lifts , had to carry luggage on the steps .
really disappointed , breakfast was so poor .
2.0
Location was good in relation to accessing the M1 and the surroundings was very quiet. The bar and areas around it were fairly clean and well laid out.
For a brand like Hilton, the furniture was very dated and basic. Carpets and chairs badly stained, bed should be replaced as it squeaks by just sitting on it. Pillows were very uncomfortable.
Shower area has signs of mold.
Paying for parking at a hotel is also very off-putting. Be prepared to pay 7 quids per night.
For 125 per night, I was expecting a better standard especially because it has the Hilton name.
2.5
Not much to like.
Bathroom very tired. Needed redecorating. Car park price too high.
3.0
Not value for money felt like a cheap hotel not like the other Hilton’s I stayed in more like a premier in
It was like a premier in not a Hilton
2.0
room was bigger than expected
We booked this hotel specifically to use the pool and on arrival we were told it was fully booked. When I asked the reception staff why it wasn’t detailed that the swimming was pre-book only, they were rude and couldn’t care less. Parking extortionate and honestly why am I paying to park in a hotel on the motorway that people are most certainly driving to. It’s a rip off. Hotel dated, drinks and food expensive and staff in restaurant rude
2.5
Quality of the hot food at breakfast was quite poor.
1.5
The bed made a noise each time you moved and very hard had no sleep all night
2.5
Reception was nice and big and spaces around were bright
The lack of clear maintenance
It’s a 4 star hotel so expected it would be looking more fresh, not modern per day but not run down, carpets not nice, pillows uncomfortable. Skirting boards dirty. Showers run down. Dusty items in rooms and could go on
4.0
Room was spacious.
The glasses weren’t clean. One of the glasses still had a lipstick stain on it.
2.5
The room was spacious, clean and had a comfortable bed, desk and sofa. The bathroom was also clean and had a bath. All the staff were extremely helpful and polite.
The room was very cold. I put the heater on but the room did not get warm. The switch on the heater was loose and I did not feel comfortable leaving the heater on all night because of this. I was so cold I did not sleep well. Also, the shower head was so high up I was unable to move it. The water went everywhere except on me. It took a few minutes for the water to get hot. I was in a hurry to leave due to an appointment and did not have time to report the above issues. Room 219. I think this hotel looks a bit tired and in need of a refresh.
On other matters. When I arrived I was asked to pay for breakfast. I booked through booking.com and the booking included breakfast. The receptionist said she was unable to see this on her system. I had to log onto booking.com and screen shot the available rooms at the same price including breakfast. Had they all been booked up I would not have had any proof as booking.com did not include this either in their receipt. I paid £12 for breakfast but the receptionist said she would refund this. I haven't received it yet but I expect it will take a few days. Also on booking.com, there is no mention of parking at £7.
3.0
Hotels is in a good location
Hotels is very dated
2.5
The room
The rat outside the hotel.
The food that was being served in the hotel dining room that evening, as it was very limited and when I asked about if there was a bar menu I was told there wasn't one for me only to see later other customers ordering off a bar menu.
4.0
Ample room with desk and lounge area.
A tad expensive.
4.0
Everything in the hotel was fine, understandable after all lockdowns they didn't offer all the menu in the lobby bar, but still they serve drinks. Thank you so much to the Housekeeping team /especially the lady who manage to do that/, I forgot a stuff in our room and they have been so kind to post me back. Really professional
The sauna doesn't work, as it's been under refurbishment, but I really can't understand all the hotels and leisure centers, why they don't use a year in lockdown to do so?
3.5
It was all very comfortable.
The staff were lovely but there were not many of them doing many jobs. For a group of us there was one bar person at the Langton and no one seemed to be at the main bar. Also on check in money was taken for breakfast and again at check out?
5.0
Everything
It was all nice
2.0
The foyer was good, and it was nice to have a swimming pool
We were told we hadnt booked breakfast when we had, we were not notified in advance there were additional parking charges and the bathrooms were tired and not very clean
2.0
It’s difficult to like something that failed in so many ways
No hair dryer in the room
No hot water on 2 separate day
Sofa bed was a leather chair with a sheet put on it.
Family’s can’t use the pool until after 0900hrs
Beds were very hold and incredibly hard and uncomfortable.
Mould found on the walls in the bathroom.
2.5
Location and great to see now EV charging points being built
The rooms very outdated.not very clean, stains all over shower curtains, hairs in the bed, pillows were dead, bed uncomfortable. Drinking glasses dirty, dusty all over the TV and cabinet, windows dirt all over inside. Curtains very dirty, stains on the carpet
4.5
Clean. Tidy. Warm. Breakfast was good. Only suggestion might be a selection of herbal teas in the room in addition to the usual tea and coffee...
1.5
Dirty disabled toilet areas , when asked to clean area wasn’t cleaned on my next visit, stairway is not clean, bedroom curtain, mouldy, bathroom area, not clean from previous visit.
Requested extra pillows, not given until final night of stay. parking facility joke. Totally disappointed four star, two star Service and that’s being kind
4.0
Great food
Some inconsiderate guests were quite noisy
5.0
Wonderful warm welcoming staff
3.0
Leisure facilities
The rooms are in poor condition need up grade and the room was full of dust especially the drawers put clothes in pulled out covered in dust , hair dryer was covered in cobwebs dust .
3.5
Space for work or relax in the hotel was excellent, as well as the staff in their customer care
Starbucks in the hotel was quite poor - cold unmixed hot chocolate. Mildly warm latte. Expensive food. Hotel is a bit tired. Very clean but it feels a bit stuck in the 90's
2.5
Spacious
My room smelled of poo and carpet was old. I was uncomfortable
2.5
Expected a double bed, not 2 singles pushed together
3.0
Breakfast and swimming pool were great. Size of the room was great.
Room was very tired and needed updating/modernising. Beds were uncomfortable. Not enough pillows or refreshments for the 3 of us.
3.0
Easy to get to
Dirty towels in the bathroom when I checked in. & I was only staying for one night and had the cleaners trying to come in at 9am and again at 10:50 (check out is 12pm) I should have do not disturb sign on but I think it’s ridiculous that they keep trying to come in when I haven’t checked out.
2.0
On arrival it almost felt like we were looked down at. I’m very unsure why.
Outside the hotel is very outdated paint peeling from windows, definitely not how the pictures show.
Window in hotel room had mould on it and water dripping on the inside, food was under one of the beds, bath was dirty around plug hole, stained carpets.
Went to bar to ask for some squash for the children got sent to the restaurant which was closed, a member of staff approached me and asked what I’m doing I asked for a jug of squash for my children, we got frowned upon and looked at us very confused. I just wanted a jug of juice, after about 5 minutes of explaining why I want juice someone got us some then said in a very snotty way “you do have to pay for this” yes I’m aware of that that’s fine I replied. As we walked of the lady and a male member staff stood there watching us and talking about us… like it was something weird to ask for?
5.0
I liked the large size of the room. The room was clean and spacious. It had everything you need from an iron to a safe (lockbox). I also liked the presence of a refrigerator.It was nice that there was a full-length mirror in the room, which was very convenient.
5.0
Bit old fashion but clean and comfortable.
They charged me twice £183.21.
I have complained twice and they told me will get refund by Wednesday.
2.5
The fact the property was close to the motorway.
The standard of the Hotel was quite poor, There was a damp smell in the staircase. The restaurant staff were not very approachable and service was ok. The chef felt he was doing me a favour to make an omelette which i had requested.
2.0
The staff were nice.
The room was damp, dirty and in poor condition. Carpets were stained, mold around windows. Bathroom was very tired and felt dirty. Very run down and in need of updating. For what we paid I was expecting a much better quality hotel. The photos on the website do NOT represent what is actually there. The staff were nice.
FAQs
How much does this hotel cost compared to others in Leicester?
The average price for a rental in Leicester is $91 per night. This rental is $8 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Leicester Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Leicester Hotel. Enjoy the water!
Is Hilton Leicester Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Leicester Hotel?
We found 12 amenities for this rental. This includes pool, internet / wifi, smoking allowed, parking, and laundry.
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