Hotel Le Royal Lyon - MGallery
Hotel in Lyon
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this hotel
Overlooking Place Bellecour in the centre of Lyon, Hôtel Le Royal Lyon - MGallery Collection is just a 10-minute walk from Lyon's Old Town and 5 km from Cité Internationale. This 5-star hotel offers a lounge bar and free WiFi.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Lyon
Available Rooms
Superior Double Room - Courtyard Side
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Classic Double Room
1 Queen • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Double Suite with Panoramic View
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Double Suite with City View
1 Queen • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Classic Single Room
1 Single • 161 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
3.0
Location
Rooms are very tiny. No space for desk for working.
My room was facing a tiny inside court, no light coming into the room, view on other buildings, buildings were so close that they had a full view inside my room, there were no privacy at all. I had to keep my curtains closed the whole trip.
Broken curtains and not working safe box when I arrived, both fixed after I called the reception.
Heater was not heating the room ( outside temperature was 2 degrés).
5.0
L’emplacement et le calme
Le manque d’attention
8.0
Bel hôtel très bien situé
Personnel serviable et agréable
Manque un spa 😅
1.0
Nothing, sadly.
I have stayed in many hotels over the years and this is one of the worst hotel rooms I’ve ever stayed in.
I was due to spend seven nights in the hotel but on late arrival on our first night I was shocked at the de and Old bedroom wardrobes and furniture and what look like in 1970s carpeting?
What made it worse was the blacked out windows which was supposed to promise a courtyard view actually looked out onto a stonewall with graffiti on it. That was about 3 feet away from the window.
I had requested a superior double bedroom with a court yard view thinking I would get minimum , quality of modernised elements but none was visible.
Previous guest had scratched their initials into some of the bedside cabinet and the dark wood furniture was chipped and marked and very dated.
The pillow that I had to sleep on was admitting he fell older and the bed was damp.
The shower room again was very dated and had not been modernised in about 50 years.
The staff were very unhelpful when I approach them at reception to explain my shock at the poor and low standard of accommodation for such a high price.
I was promised that a manager would contact me but nobody did.
Equally when I contacted Booking.com. They equally had major challenges trying to reach a manager And no one was forthcoming in anyway to try and resolve the situation. So my son and I moved accommodation for the rest of the week.
This was all very stressful and unnecessary. Had the hotel been transparent and honest with their standard of accommodation.
So for this hotel to class itself as a five star is shocking and I would read this hotel more of a 2 to 3 star hotel.
I am leaving this review so that no other person has to endure what me and my son had to.
9.0
Chic French boutique hotel reflecting the charm of the beautiful city.An excellent location for sightseeing ,shopping and experiencing the gourmet restaurants cafes and bars! Welcoming and helpful staff!
Maybe more variety in the minibar in relation to snacks and drinks
7.0
The location is superb- right in the centre and overlooking the main square. The bed was comfortable and the staff were attentive.
The breakfast area is very small and crowded. The bar is not very inviting.
9.0
I liked the place a lot, excellent location and breakfast, nice atmosphere. The bathroom was quite small and the bed good, but could be better.
9.0
Attention to detail in everything. Staff very helpful. Location. Ambiance.
There were insufficient power outlets in convenient locations to charge devices.
10.0
Allt utom möjligen begrändade förvaringsmöjöigheter ovh ingen plats för resväska
Större garderob och bänk för resväska
2.0
Nice central location, feels smart
No aircon, no adequate ventilation (and so room was way too hot). nasty food smell from 6am onwards. Didn’t sleep well as a result.
10.0
Adorei o hotel. Localização perfeita,funcionários excelentes,tudo muito charmoso, limpo e confortável . Ótimo café da manhã
9.0
Tolle Lage
Schönes Palais-Hotel mit charmanter Patina
Sehr freundliches, hilfsbereites Personal, das auch Extrameilen geht - top!
Diverse kleinere optische/kosmetische und technische Mängel im sonst sehr schönen, grossen Zimmer (Junior Suite mit Panoramasicht), welche in einem 5-Sterne-Haus nicht vorkommen sollten. Solchen Details sollte das Management mehr Beachtung schenken, dann reichts für noch mehr. Aber wir klagen auf hohem Niveau. ;-)
6.0
Location
It needs serious maintenance. All electrical connections failed in the assigned room. They have to change us the room
10.0
Tudo! Hotel apaixonante! Muito bem localizado, quartos lindos e café da manhã incrível. Super recomendo
O serviço de receber compras online é confuso.
10.0
Very elegant!
10.0
All
Nothing
1.0
Interesting historical hotel
Gave us an inferior room with a wall in front of the window instead of a superior room with a view of the courtyard.
Broken bed sloped off so I kept sliding towards the floor.
Air conditioning wasn’t working.
Coffee maker didn’t work.
Didn’t sleep all night.
Rude clerk at check in.
10.0
Absolutely amazing hotel with highly professional and very attentive staff!! Breakfast is one if the best I ever had in hotels ) loved it! You really feel there as in the Royal palace ❤️
10.0
Location and staff were great
10.0
This was our first stay here and I had booked a Junior Suite. the room was fantastic with a balcony, very large and beautifully decorated. The highlight however was the Bed. The best I have ever slept in. incredible. Breakfast was really nice and the whole experience was great
Would love to know what mattress and topper we slept on, would definitely look to buy one for home
It's a bit of a walk to the old town (about 15 mins) which is where we have stayed in the past. That said the hotel is right outside the metro so fine for getting around. No parking at the hotel which means you need to either find a parking space and walk or pay the 29 euro for the hotel to valet park your car.
9.0
Lovely rooms, brilliant breakfast
Very poor TV Chanel’s for international people, no BBC, No CNN and so on
9.0
gives you authentic French experience
no pool, gym or arts to sit outside and relax.
6.0
Great central location.
Male staff were polite and friendly.
Not great communication when plumbing issues occurred.
Our room was without water for several hours, no explanation from the front desk and when we asked if we could use a bathroom were told sorry it would be fixed in an hour -for five hours.. We eventually were moved to a room with water and a flushing toilet. We expected better.
9.0
The staff were excellent, very friendly and helpful. The breakfast was very nice, maybe could benefit from a little more choice. The hotel was in a really great location, easily accessible to everywhere in the city.
It felt a little tired in places for a five star hotel
9.0
Comfortable room. Nice location
The Royal is a training hotel, and shares the site with a Paul Bocuse training institute. It is not obvious at street level where the front door of the hotel is - and whether it is in fact a hotel. (The door faces the square and is about 15 metres from the corner).
8.0
great location and cute view from our very small balcony. comfy bed. pretty.
room was fault small esp. considering the price
9.0
A not large but luxuous place, right in the centre, an ideal base to walk the city. We enjoyed the friendliness and professionalism of the staff. Good breakfast to take without hesitation. Rooms comfortable and silencious.
9.0
Location. Staff. Rooms.
Nothing
10.0
position
style
the concierge service to park your car was very convenient
10.0
Loved the staff—very welcoming and made us feelmsoecial
Nothing comes to mind
7.0
very central location
friendly service
great breakfast room
room in need for refurbishment, particularly the bathroom
FAQs
How much does this hotel cost compared to others in Lyon?
The average price for a rental in Lyon is $96 per night. This rental is $14 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Le Royal Lyon - MGallery. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Le Royal Lyon - MGallery pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Le Royal Lyon - MGallery?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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