Crowne Plaza Melbourne, an IHG Hotel
4.1
Excellent(5,079 Reviews)Hotel in Southbank
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Crowne Plaza Melbourne is located on the banks of the Yarra River opposite Melbourne Convention and Exhibition Centre and Crown Casino, just 5 minutes' drive from the central business district.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Southbank
Available Rooms
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 592 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(5,079 Reviews)100% verified reviews
4.1
The location was excellent, with a tram stop right out front, DFO just across the water, and the Crowne Casino within a stone’s throw. Plenty of dining options along the river and nearby food courts made it very convenient. The staff were attentive, friendly, and provided seamless service throughout my stay. The breakfast offerings were fantastic, and the schnitzel from room service was honestly the best I’ve ever had. Highly recommend this hotel for a comfortable and enjoyable experience! Good for couples.
We stayed at the Crowne in September 2024 and became aware of the construction of a multi-story building next to the hotel’s outdoor swimming pool. There was some slight noise from Monday to Saturday, starting at 7 AM, but the room’s soundproofing was very effective, though not completely noise-free. Thankfully, this disruption is temporary, as it’s only due to the ongoing construction. There was something biting us in the bed that left small red dots and the staff promptly changed all the bed linen.
4.1
It was clean and close to everything we needed to be.
Could of supplied more milk for hot drinks
4.1
Location
Not clean enough
4.1
The location is awesome! And the rooms are comfortable
We were disappointed to find that our car had not been locked by the concierge/valet. It was parked not far from the entry so certainly accessible by anyone.
4.1
It was very clean, beautiful and comfortable. Staff was friendly and breakfast was amazing. Very well thought of concepts for kids play rooms for the holidays. We really enjoyed it.
The road works and the weird detoyr from hotel to car park due to footpath being blocked off. It's not the hotel's fault or in their control. Melbourne city is going through a lot of upgrades with the roads and this is an unfortunate hassle until all that is done.
4.1
Location and price
Carpets in walkway a little dirty
4.1
Excellent location, and great views of the Yarra river. Tidy, offered activities for kids over school holidays and the meals in the downstairs restaurant were great!
4.1
6th Floor. Clean tidiness n great staff.
4.1
From booking email sent to Hartley who answered my query promptly to check in lovely room with superb night time view, all facilities, comfy beds, excellent breakfast and ease of walk from train station.
Nothing
4.1
Melissa from the coffee shop was very helpful and accommodating.
4.1
Easy check in, good access in and around the the complex
Finding a wet face washer or hand towel, left on the bench next to the coffee machine that hadn't been taken away from previous clean
4.1
Close to things we wanted to see
4.1
Bed comfortable
Parking issues
4.1
Staff were very friendly.
Lack of healthy choices for food. Need to include some basic vegetables and salad without too much spice.
Was very disappointed with the entrance and all the works going on around the hotel.
4.1
Perfect location and view
Room service was limited, windows were dirty.
4.1
Vicinity was good
Valet parking was ridiculously expensive
4.1
the friendly nature of staff, amazing restaurants that were able seat 30 of us for a post wedding breakfast
Bed was a bit hard and the light under the bathroom vanity could not be turned off which stayed lit all night
4.1
Nice room and the beds were pretty comfy. ended up needing two separate beds in the one room and they accommodated that fine. Close to the Casino
Our room service dishes stayed outside our room door for nearly 48 hours.
There was quite a bit of noise from roadworks and construction.
4.1
Bed very comfy … good view of pool and distant city .. probably would have preferred view of river but, I really have no complaints as I was on top floor
I had my daughter, son in Law and grandchildren also staying in another room and although they too enjoyed stay .. the grandchildren were disappointed that the electronic games were taken away the day after they arrived but were told it was only for school holidays (they were on school holidays from nsw and did not understand ). maybe the time should be extended to all school holidays (at least in Australia) not just school holidays in Victoria.
4.1
Everyone was very welcoming
N/a
4.1
The counter staff were wonderful and very kindly let me check in quite early. The room was lovely with a beautiful view of the river. The bedding was especially comfortable and the room was well cleaned.
A misleading sign pointing to ‘Crowne Plaza Acess’ sent me through a dirty and noisy building site. When I mentioned this to the concierge, it was quite clear they couldn’t give a damn. Two other times I asked a concierge for help or directions, their attitude was unimpressive. It seemed they were more interested in looking important than helping the paying guests.
4.1
Location, service, facilities
Nothing
4.1
Was a trouble free stay
Nothing
4.1
Location
Outside pool in winter !!!!
4.1
Loved the buffet breakfast
4.1
Location and view
Better coffee shop, spa facilities not available
4.1
The floor is full of rubbish and dirt all the way through the room.
4.1
Everything is perfect for a weekend gateaway.
Nothing at all.
4.1
Breakfast brilliant and such a wide range of choices. Staff excellent as was the food.
I am being petty but the lift from the outside entrance was not working the last three day’s we were there.
No slippers
I was surprised there was no bar fridge (with drinks)
4.1
Awesome bed, great Pillows, staff were fantastic and we appreciated the upgrade and the suprise for our anniversary..
Nothing to not like! Will be back soon!
4.1
Did not have breakfast
Very lovely helpful staff
You cannot improve on perfection
4.1
Location
We booked a standard room - 2 double beds. When we arrived we were told that we got an upgrade to a king size bed. We asked to keep the standard room (2 brothers forced to share one bed was not what we booked), but couldn’t be accommodated.
4.1
Everything
Drinking water in the room
4.1
Everything
Zero
4.1
The location was great
The price gouging for the room given there was a major event in Melbourne was expected, however room that standardly sells for around $250 per night we were charged over $800 a night plus $140 for valet parking (we didn’t use the car at all while there). I guess they can do this when the demand is there but I think it’s a bit over the top.
For the price we got a small twin room with stains all over the carpet. They called this an upgrade as I booked on booking.com for a twin room and was then advised they can not garuntee twin beds and I would need to spend an extra $200 to ensure we have two beds. I traveled with my elderly mother and my teenager, I thought this whole process was poor.
The cafe in the hotel was also not great service, they need to do a bit better knowing the hotel is at capacity. We had food missing and had to send food back ie: avocado toast with no avocado. This was the same for many people there.
4.1
Room was clean. A little dusty on the shelf’s above the fridge but nothing major. The bed was super comfy and the location was perfect for what we needed
I didn’t like the fact when I booked it was for a high floor yet we were only on level 1. I was disappointed in this as we were having a mother daughter get away and it would have been nice as this is what I was expecting
4.1
Room was exceptional, very clean and serviced when you requested. Bed was very comfy and location was excellent.
It was tricky finding the access of the property by car.
4.1
Central location. Easily accessible. Beautiful rooms and great facilities. Wonderful buffet breakfast. Staff very accomodating.
We loved everything!
4.1
the location was great. the room was lovely and clean. the staff was friendly and helpful .
the pillow were terrible. no shape to them at all. the breakfast was horrible, especially when you charge $44 for an adult.
FAQs
How much does this hotel cost compared to others in Southbank?
The average price for a rental in Southbank is $106 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Melbourne, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Melbourne, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Melbourne, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Melbourne, an IHG Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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