Meliá Düsseldorf
4.1
Excellent(2,885 Reviews)Hotel in Neuss
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Offering a stylish bar and a free spa, this 4-star-superior hotel is located next to Düsseldorf’s Hofgarten Park. It is a 15-minute walk from the Old Town and Königsallee shopping mile.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Neuss
Nearby attractions
Available Rooms
Meliá Room
1 Queen or 2 Single • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Double Room
1 Queen or 2 Single • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
The Level Room with Executive Lounge Access
1 Double or 1 Queen • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
The Level Junior Suite with Executive Lounge Access
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
The Level Executive Suite with Lounge Access
1 King • 516 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(2,885 Reviews)100% verified reviews
4.1
-Aufmerksames Personal
-gute Gesamterscheinung des Hotels
-tolle Lage
4.1
Chambre confortable, locaux sympas. Spa petit mais intimiste et agréable.
Impossible d'obtenir un peignoir et des chaussons pour aller au spa.
4.1
Location is great (next to park, 10mins walk from old town). Nice breakfast. Friendly/helpful staff
Spa wasn’t great
4.1
Lage ist gut, Personal freundlich aber unzureichend
Austattung sehr in die Jahre gekommen, Tresor funktioniert nicht, Dusche wackelt, kein Wäscheservice, kein technischer Service am Wochenende, lange Wartezeit beim Checkin
4.1
De locatie van het hotel ligt perfect en in een mooie buurt. Ook parkeren kan makkelijk in de garage (deze is niet in eigen beheer).
Wat niet helemaal correct is dat dit hotel zegt een 4 sterren hotel te zijn.
Als je aangeeft over 4 sterren te beschikken, dan zou er weinig tot geen onderscheid in de kamers en hun faciliteiten moeten zijn. Voor dit hotel beschouw ik dat er 2 niveaus in sterren zijn, namelijk:
4 sterren: als je kiest voor Level/executive
3 sterren: alles daaronder en daar zaten wij.
Wij waren daar tijdens de paasdagen. We wilden een weekend weg, even ontspannen en onthaasten. Op de ochtend van 1e paasdag bleek dat het ontbijt was ingekort naar 10:00 uur i.p.v. 11:00 uur.
Dit was vooraf niet gecommuniceerd. Die nacht was het ook al een uur korter slapen door de zomertijd die inging.
Op de kamer waren er geen vitrage gordijnen. Alleen zonwerende gordijnen. Dus was de keuze of inkijk of in het donker zitten.
Ben je gevoelig voor herrie, dan hoor je de tram continu rijden als je in bed ligt.
De kamer had achterstallig onderhoud. En dat was te zien in de details. Ook de douchekop was kapot. En het toilet werkte niet goed, het duurde lang voor het waterreservoir van het toilet weer was volgelopen.
Tijdens sauna bezoek hadden we niet altijd de beschikking over de grotere handdoeken en kon je niet netjes/hygiënisch op een handdoek plaats nemen in de sauna.
Nee, wij zullen hier niet nogmaals een verblijf boeken. Wij kwamen voor wat afleiding, maar liepen tegen irritaties aan door een gemis aan service.
Het hotel heeft onze klacht gecompenseerd. Over de behandeling van onze klacht had het Meliá netjes gestaan als ze niet de klant in detail tegen hadden gesproken wanneer die zijn klantervaring deelt.
4.1
Die Lage ist gut, die Sauberkeit im Hotel ist prima. Das Personal an der Rezeption war sehr freundlich.
Lautstärke im Foyer und Frühstücksraum, Im Zimmer: Beleuchtung der Chips und Kekse über der Minibar.(Umwelt?)
Das Frühstück ist viel zu teuer. Massenabfertigung mit Selbstbedienung geht gar nicht für diesen Preis. "Eingangskontrolle" ist der einzige Kontakt zu Personal....Dienstleistungsverständnis?
Das papierlose CheckIn ist recht entwicklungsbedürftig. Sehr langsam, die Daten sollten aus der Anmeldung übertragen werden, nicht alles umständlich nochmals einzugeben.
4.1
Sehr ansprechendes Design im Hotel und sehr gemütliche Betten. Perfekte Lage, um die Stadt zu erkunden, in 10 Minuten ist man zu Fuß durch einen Park in der Innenstadt.
Parkplatzsituation auf der Straße schwierig, Kosten für die Garage 25 € pro Tag.
4.1
Wir hatten ein Zimmer im Executive Level gebucht.
Das Zimmer war geräumig mit Arbeitsbereich Dusche und grosser Badewanne. Das Bett war mit einem Himmel mit kleinen Leucht LEDs ausgestattet. Sehr gemütlich. Ausstattung sehr gut. Mit Blick auf den Park. Man kann auf einen kleinen Stehbalkon aus dem Zimmer heraus treten. Das Personal in der Level Lounge war sehr Gäste zentriert, schnell, hilfsbereit und sehr zuvorkommend.
Wir sind froh, das wir nach unserem ersten Besuch trotzdem noch einen Versuch gestartet haben. Es gab nichts zu beanstanden.
4.1
Great hotel in amazing location with a park nearby.
Amazing place to stay with a dog. Staff is very friendly.
There was a pillow, bowls for dog and some treats.
Free tea and coffee in the room.
Minibar for the reasonable price.
Close to the river, shops and restaurants
4.1
Great location next to a lovely park and a short walk into the Altstadt and the Rhine promenade. Large comfortable room and bed and clean. Good selection of food at the breakfast buffet.
Nothing really.
4.1
Very clean and comfortable beds with different pillows as an option to improve your sleep.
Wonderful location close to Altstadt and Pempelfort with the beautiful Hofgarten across the entrance.
The wellness is a nice bonus.
Some of the rooms on the second floor have a roof next to it with ventilation shafts and other obstructions making it quite moody for light and view. Luckily we were able to move to 4th floor which had free view thank you.
The gym work-out mats have seen better times, but the equipment in the gym was excellent.
4.1
Comfortable bed and quiet room.
4.1
Ideal location, good beds, friendly and helpfull staff, modern, parking
4.1
Nothing
The most unprofessional, rude, arrogant staff ever met in a hotel this category. The parking arrangements provided (25€ per day) were completely unsuitable and impractical for a medium-sized vehicle.
4.1
Clean rooms, good breakfast and adequate sized gym & sauna. Location is great, on a quiet street opposite a lovely park which you can walk through to reach the river and the old town.
Bar area a bit small and tagged onto end of restaurant.
4.1
Great location, close to town centre
Very good breakfast
Nothing
4.1
CAR PARK Expensive
4.1
Location
4.1
Breakfast is much better than most of the hotels during our stay in Germany.
Keep up the good work !
Parking space is bit small but ok.
4.1
Location
No menu in room it was a QR code
4.1
It was as expected for a 4 star hotel, a small room, very limited restaurant menu, but overall okay.
Would have liked the option to cancel remaining stay, I completed my business early (2 nights) but still had to pay the full price for the 4 nights.
Most importantly - the car parking over night was extraordinary - a real downer at €25 each day😡
4.1
Very clean rooms and good location.
Not good food offer in restaurant .
4.1
The hotel was clean, and the beds very comfortable.
The food was good - when it arrived it tasted great!
The pressure that the bar staff were under was immense, but that meant that ordering food and or drinks took a long time - not only ordering but before they arrived - that meant that we consumed less that we could have - Having said that we understand that getting staff and training them is a problem at the moment, but because the groups that were there had been booked long in advance - it was a little disappointing.
Food ordered but served at different times, so some where eating and others waiting - not a comfortable situation.
Paying at the bar was difficult although the staff were willing to take our money the operating system for billing was so not working as it should it made it all really difficult - it was as frustrating for them as it was for us - a company as big as this needs to get that sorted out!
We were 2 groups of international guests that worked hard 10-12 hrs a day at the show - what we wanted was relief and it was sometimes frustrating that it took such a long time to get that.
4.1
great location
the facility is a bit old
4.1
Great Location, next to the beautiful park and few steps to Altstad. Rooms are very spacious and comfortable. The hotel is generally is new and good condition. Friendly staff
Nothing at all
FAQs
How much does this hotel cost compared to others in Neuss?
The average price for a rental in Neuss is $67 per night. This rental is $9 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Meliá Düsseldorf. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Meliá Düsseldorf pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Meliá Düsseldorf?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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