Dvorak Spa & Wellness
4.0
Good(3,485 Reviews)Hotel in Saxony
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Air conditioner and more
About this hotel
Elegant art nouveau façades adorn the six houses that make up the Dvorak Spa & Wellness in Karlovy Vary. The hotel has a superb location, directly by the Teplá river on the 'drinking colonnades' where the healing mineral spring rises.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Saxony
Available Rooms
2 Single or 1 Double • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 1 Sofa • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double or 2 Single • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double or 2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double or 2 Single • 236 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(3,485 Reviews)100% verified reviews
4.0
Location
The hotel is old, dirty, the elevator is scary. The room was huge but not very clean. The low point was the crappy breakfast, for which they charged me an extra 40 euros, even though I had originally paid for it.
4.0
Les soins du SPA
Le cadre
Diner compris dans le prix du séjour mais nous nous sommes vu refuser l'accès au restaurant le premier soir.
En effet, nous ne figurions pas dans la liste des clients du restaurant alors que la réservation du diner était bien enregistrée auprès de Booking.
Le restaurant de l'hôtel a prétexté une arrivée tardive (19h45) alors que ce dernier fermait à 20h00.
L'hôte d'accueil nous a confirmé que le diner n'était pas inclus dans le tarif du séjour, alors que Booking avait enregistré le contraire.
Suite à ce refus d'accéder au restaurant, un personnel nous à tendu un billet de 20 euros sans que nous sachions pourquoi, alors que toutes les transactions financières se font normalement par carte bancaire!
Moi même handicapée, nous avons alors dû nous résigner à chercher un restaurant à l'extérieur de l'hôtel pour un coût non négligeable.
A notre retour du restaurant, nous avons trouvé dans la chambre une assiette composée de jambon, de fromage et de pain en guise de compensation (se rendant compte de leur erreur), alors que nous avions déjà diné à l'extérieur, et loin de constituer un repas pour deux personnes!
Le restaurant refusa toute compensation (le billet de 20 euros sorti de la caisse ne justifiant pas une compensation ) ainsi que Booking, alors que nous sommes très bons clients (Genius 2)
En résumé, un séjour payé avec diner théoriquement compris mais refus d'entrée dans le restaurant de l'hôtel.
Aucune assistance réactive de la part de Booking.
4.0
Zimmer Top ! Lage Perfekt ! Frühstück und Abendessen sehr gut ! Wir kommen auf alle Fälle wieder !!!!!
Bar war leider geschlossen !
4.0
Die Lage ist sehr gut. Man hat es nicht weit zu den beliebtesten Sehenswürdigkeiten und den Restaurants.
Der Zustand der Suite war nicht gut. Die Fliesen der Dusche sind defekt und verdreckt. Gummidichtungen haben in der Badtür gefehlt. Die Zimmertür konnte nicht ganz geschlossen werden, sodass man nachts das Licht aus dem Flur gesehen hat.
Wenn man offiziell ca. 200€/ Nacht bezahlen soll finde ich es nicht angemessen.
4.0
Positiv waren die Matratzen und die gute Lage, von der aus man alles sehr gut fußläufig erreicht. Parkplatz hinter dem Hotel, auch gut zu erreichen. Thai Massage war sehr entspannend. Termine online nicht buchbar, einfach direkt an der Rezeption nachfragen.
Die Ausstattung der Zimmer, außer die Matratzen, ist sehr in die Jahre gekommen. Teilweise scheinen die Tapeten fast von den Wänden zu fallen. Sauberkeit war so mittelmäßig. Der Fernseher war sehr klein. Interessiert uns sonst nicht, aber wir wollten EM gucken. Man konnte raten, wo der Ball war. Das Frühstück ist unterirdisch, keine Abwechslung, Saft aus der Konserve, schlechtester Kaffee überhaupt. Kein aufgeschnittenes Obst und wie gesagt jeden Tag dasselbe. Es wird auch kein Wert auf optisches Ansprechen gelegt. Man wird satt, mehr auch nicht.
Pool und Sauna sind okay, etwas klein für ein Hotel mit 60 Zimmern.
4.0
Das Abendessen hatte zwar viel Quantität aber die Qualität und die Atmosphäre waren sehr enttäuschend. Wir haben trotz Buchung ein anderes Restaurant aufgesucht.
4.0
Das Essen war super lecker
Die Auswahl war sehr gut
Hygienisch hat alles gepasst
Personal war freundlich
Und zuvorkommend
Kann ich auf jeden Fall weiter empfehlen
Wir kommen wieder
Mir ist an dem Wochenende nichts aufgefallen was mir nicht gefallen hat
4.0
Nettes Personal , nämlich Miroslaw, Natalie, Sergio und Violetta die junge Leute die wir kennengelernt haben , haben von uns ein besondere Respekt verdient. Gute Lage , Wellness , das Essen war ausreichend genug und lecker .
Das einzigste was uns am abendbuffee gefehlt hat war zu wenig Salaten Auswahl . Das könnte man vielleicht ein bisschen mehr anbieten .
4.0
Die Lage, das Frühstück, der Pool.
Zugehörige Parkplätze zum Hotel waren alle besetzt. So entstanden zusätzliche Kosten (Tagespreis 15€). Das Zimmer war nur oberflächlich geputzt (z. B. war der Schrank innen nicht gesäubert, auch das WC …).
Online-Check-in hat überhaupt keinerlei Vorteil. Wir mussten 45 Minuten an der Rezeption warten. Check-in ab 14 Uhr mit nur einer Empfangsdame an der Rezeption… ist trotz Urlaub wirklich nicht schön! 14:40 Uhr kam dann eine zweite Empfangsdame, die uns ziemlich unfreundlich mitteilte, dass sie kein Deutsch spricht und versteht. (Wir brauchten gar nicht viele Worte, da wir ja einen QR-Code zum Einchecken besaßen…). Die meisten Hotelmitarbeiter waren freundlich.
4.0
Die gute Lage und die Möglichkeit das
Fahrzeug auf dem Hotelparkplatz zu parken spricht für die Unterkunft. Kosten für das Parkem beträgt proTag 20,00 Euro sind scheinbar ortsüblich.
Das Essen war gut,abwechlungreich und es wurde immer rechtzeitig nachgelegt.
Das Servicepersonal war sehr aufmerksam und hat das überflüssige Geschirr zeitnahe abgeräumt.
Der Spabereich ist nicht groß aber ausreichend.
Leider befand sich am Beckenbereich des Schwimmbades ein Schmutzstreifen
Hätte gerne zum Essen ein Bier bestellt.
Natürlich zu meinen Kosten.Der Service wird leider nicht angeboten.
4.0
Das geschmacklich ausgewählt gestaltete Ambiente, besonders die wunderbaren Fotos in den Gängen!
Und die Suite mit Balkon - ein Traum.
Die Fruchtsäfte aus dem Automaten beim Frühstück: Katastrophe, unverständlich bei der sonstigen Qualität des Hauses.
4.0
Frühstück war sehr gut
Bad sehr eng; begehbare Dusche wäre besser
4.0
Lage ist für einen Stadttrip perfekt. Umliegend gibt es genügend Cafés mit super Frühstück.
Matratzen waren sehr bequem.
Möbel sind in die Jahre gekommen. Parken mussten wir weiter entfernt im Parkhaus.
Sauna ist zwar da und auch sauber...jedoch ist der "Ruheraum" nur 4 unbequeme Liegen und lädt nicht zum verweilen ein.
4.0
Schönes Zimmer, sauber und ruhig
Sehr zentral gelegen
Wetter :-)
4.0
Great loacation, fantastic breakfast, spacious rooms and bathroons, great comfort. Very clean place with professional staff. Gym is also great
The number of emails the hotel kepn on sending to me (21 emails on my 5 night stay)
4.0
The staff was very impolite ( especially the blond woman at the reception)! She was shouting to me when i entered the hotel and didn’t help us at all! Also i asked for an extra shampoo as i booked two rooms for 6 people and the didn’t give me! I have never met such behavior before in another hotel!
4.0
Super friendly staff, nice facilities, good location
Uncomfortable beds, air-conditioning did not work at all.
4.0
All in all it was very good. The location is fantastic and the facilities are nice. We particularly enjoyed the pool and sauna. I was glad to be able to park on site. The staff were friendly and generally easy to deal with, though some could have spoke better English and/or German. In any case, everything worked out fine. The breakfast is also really good, and the service was very friendly in the restaurant. The location is superb. We had a suite, which was great, because it was enormous.
Check-in was a bit confusing, primarily because there's no real place to park legally in front of the building that I could find. Several other folks from different countries had a similar problem. The facilities are fine, and the price we paid was good I suppose, but you can also see that some things in the hotel are getting a bit older. One of the tables in our room was wobbly when we arrived, but I fixed that easily. Our room was on the front and it is very LOUD till early in the morning because of all the activity on the main drag outside. That was cool in the evening, but not so great when we wanted to go to sleep.
4.0
Location is great
Staff, very unwilling to help,
rooms and facilities need heavy renovation.
4.0
I was glad to be back to Dvorak. The hotel is still very comfortable, cozy, clean. great location. good breakfast. And of course very nice staff. Yana from wellness is outstanding, very professional and so nice. Many thanks to you, great Milan and your colleagues from wellness. Girls from the restaurant and cleaning ladies are also very nice.
The supervisor-woman at the Reception could be more friendly, at least say hello and not be always gloomy. She also is not helpful as does not speak any foreign language, nor English, nor Russian.
4.0
The suites are well designed.
Furnitures were not that clean. Unfriendly staff, parking lot only bookable at the hotel with limited availability in that area in general (nightmare!).
4.0
Good location, own Parking plot
wallpapers was not good condition
4.0
Nice pool and Sauna
N/A
4.0
clean room, nice playroom for little kids (under 3), location and view
reception and stuff, parking was full as stated but we passed by the actual premises and there were plenty of spaces, never had a chance to dine in - again - all booked. Didn’t have a good time there plus bed is stiff
4.0
nice location, big room, clean
For that price the facilities are rather poor, staff is very unprepared to have other guest than locals or russian clients. Food was ok , but not great, cleaning came while we were in the room and then never came back… only 25 parking spots and next parking 2km away which is very difficult to handle when you have an infant, and baby cots „we don’t have as today is full“, next day we saw baby cots freed up and we were told they cannot give us one as there are 4 new clients that will come and need baby cots ( so it doesn’t matter that you are already a client and you have asked already for it, they selectively reserved them for other clients that will come)… it was solved in the end, but not with the initial polite ask, rather highlighting the lack of logic..reception staff was so unpleasant that we wanted to avoid any further contact
4.0
Great location, beautiful view on the river, clean amenities
Poor quality of the breakfast and dinner, no value for dinner’s money, with 20 eur/pers you can easily eat better somewhere else.
Spa is very poor, small pool with fresh/chlorinated water although the place is fool with thermal springs. One dry and one wet sauna packed with people. No drinking water in the spa area!
We paid 40 eur parking for 2 days and we couldn’t leave the car few more hours after checkout. We will not come back, definitely!
4.0
the location
the ataff, the food, the facilities below standard in every possible way
4.0
Location
Hotel has in the name "Spa and Wellness" and we booked this hotel in particular to enjoy the spa and wellnes but the pool and sauna was very poor.
Also, hotel.is in Czech but on the TV there are mainly Russian tv channels- very dissapointing!!!
4.0
Location. Thats about it
No restaurant as advertised. No bar as advertised. Essential things for me. Not even close to a four-star hotel. the list of mistakes, errors and false advertising is a bit long. Booking.com must review this hotel ASAP. Although I understand Covid has affected the hotel industry it is no excuse for miss representing the hotel. When looking to use the restaurant in the evening we were told “We only have 1 chef, and he can't manage any new orders. And for the following day it may or may not be possible to use the restaurant”. Lounge bar closed long term. Mini bar incorrectly stocked and limited to wine and water. No beer or spirits. No Slippers or dressing robe. Electric kettle but no coffee, milk or sugar. Breakfast limited and not very good. All in all I would say a 2-star hotel at most.
4.0
Friendly staff, top location and nice swimming pool & sauna
FAQs
How much does this hotel cost compared to others in Saxony?
The average price for a rental in Saxony is $81 per night. This rental is $17 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Dvorak Spa & Wellness. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Dvorak Spa & Wellness. Enjoy the water!
Is Dvorak Spa & Wellness pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Dvorak Spa & Wellness?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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