The Royal Sonesta San Juan
Resort in Carolina
4-Star Resort
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Located on Isla Verde Beach, this oceanfront resort is 2 km from Luis Munoz Marin International Airport. It boasts 6 restaurants and bars, an executive floor and a full-service spa.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Carolina
Available Rooms
King Room with Ocean View
1 King • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Room with Garden View
1 King • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Two Queens with Ocean View
2 Queen • 258 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King with City View
1 King • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior King Suite with City View
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
Everything it was an amazing experience
2.0
Facility was nice cleanliness
Pool closed at 9pm.
Beach access closed at 9 as well.
Didn't want to give more ice in cardboard bucket of beer even though it melted in the heat and the bucket tore from the ice melting.
Unknown charge on my card at end of stay.
3.0
I think the breakfast option was limited for the price paid. I was unhappy with the quality of breakfast. Only ate one day. Needs improvement
The pool water could have been cleaner and the hot tube wasn’t hot at all. I also didn’t that there wasn’t any options for hotel entertainment live band maybe karaoke for the rainy days.
5.0
Todo perfecto
Nada
4.5
The property is steps away from the beach. Very clean and you always feel safe. The staff is incredible and you never have to wait long for anything.
We had momentary power losses several times throughout the stay but nothing to complain about. I wish the balcony was a little larger to be able to sit outside.
3.5
My room was spacious and the AC was on full blast which was great to combat the humidity whenever I stepped outside. There is a bar in the lobby a restaurant right outside and another that overlooks the beach. The breakfast buffet was tasty about $33. The swim up bar connected to the pool is also available. 10 minutes or less from the airport so very inexpensive uber. Wear your hotel bracelet everywhere, and use it to access a pool/beach towel. Very solo travel friendly, I absolutely loved hanging by the pool and some staff really make you feel welcome and cared for, I'd definitely return.
Anything I got wet took forever to dry or didn't dry at all. The hanging space is limited in the rooms. They really should invest in wall hooks around to hang stuff to dry. I also felt like the floor could have used a nice steam mopping. Water pressure is also low on the shower but that is a normal occurrence in the caribbean.
5.0
The property has a fantastic location it’s close to the airport, in walking distance to food, shopping and more!
The hotel property is clean and has great amenities like a spa,gym and nail salon, with great food options! Alei and Ocean Breeze were my favorites.
The rooms are clean and the staff is very friendly.
This is a Beachfront hotel with access to water activities like jet ski parasailing and banana boat rides.
Archie jet ski rental is the best and also
Checkin/ checkout was easy! Great for families or couple get away.
Not applicable
4.0
Beach was pristine, food was great and the pool was fantastic. The staff was so friendly and eager to help. I am disabled and cannot walk and every staff member from the pool attendants to the desk staff bent over backwards to help me in any way possible.
I can’t name anything that the hotel could have done better except maybe had a shower chair with arms on it.
4.5
pool and beach
view from room (city)
5.0
Loved the location mins from the airport, the Hotel was a resort, beautiful pool beach and hot tub and exceptional in quality and luxury. Food proportions were Huge, but they offer a mini fridge and the to go option with reheating in the cafe if needed next day so no wastage. Pet friendly resort as well.
Our Room Toilet was full of used toilet paper on entering our room after we checked in. Lights in room difficult to locate in main bedroom area. Room was too cold, AC kept defaulting to 68F regardless of setting to 72F
5.0
Exceptional staff!!! Closeness to the beach!
Gym had equipment in several stages of disrepair. Some did not work at all! Food prices and the inability to change some of the sides.
4.0
Our stay at the Royal Sonesta was amazing. I love the umbrella service at the beach and the food at the beach restaurant was delicious. Will definitely be returning here!!
The breakfast service was very very slow. And I'm very patient with realistic expectations and it was still way too slow.
3.5
It was big and very convenient to airport
Our room smelled awful , wish there was a shower areas once you check out incase your flight is later
4.5
Beautiful resort, great pool area, well kept grounds.
Needs more entertainment like night shows or kid fun activities
3.5
The room was very nice, we loved the wrist band feature so we didn't have to carry any cash or a key with us. The beach area was very nice, great being able to have chairs and umbrellas set up for you. We did not use the pool.
The staff was friendly but certainly not overwhelmingly helpful. At check in, nothing was shared about the dining options, the beach process, pool hours, gym information - really nothing but given our key. For as much as we paid each night for our stay, I felt there should have been a few water bottles included in our room, a little more attention to the customer in terms of making us feel like they cared we were there at check in. When I went to ask the "tours" staff member a question, she was borderline rude and not at all helpful. The beach and beach restaurant staff were great as were the bellman out front helping us with taxis, directions, suggestions etc. I would have also thought there would have been more activities on site such as outdoors games (corn hole, chess, jenga etc.), and other resorts nearby had sunscreen available by the pool and beach which also would been a nice feature.
3.5
Rooms were spacious for 2 people
The breakfast was good, fresh with a nice selection
Most staff were helpful and very polite
Beach right at the back of the pool area, loved that!
Pool area nice and large, sectioned also
Loungers in pool
Free loungers on the beach
Hotel walking distance from restaurants and few shops
The beds are very high and could be good or bad depending on your height.
Toilet kept blocking
The patio door was stiff and difficult to open
Bathroom door no lock and stiff
Wardrobe door opens and has no stop, so damages handles
The room is not really big enough for more than 2 people
Pillows need more filing
Sink area not practical, floods unit and spills onto floor
One of our rooms had damage to the shower
One day, they blocked off part of the communal sunbathing area and made us move as they had a private booking.
Private bookings should be made in private areas. Not areas that all guests have access to. Private bookings should not be at the detriment of other guests
3.5
Gorgeous
All the food extras were at least
30% too expensive in my opinion given the high overall cost of the hotel.
3.0
We liked the view from the balcony, although it was very small. We liked ocean breeze restaurant. The chicken fingers and pizza was very good. We loved the beach and its location.
We left the property each evening for dinner and to have entertainment. The pool closed very early at 9pm. There wasn’t much dinner or food options. If you are looking for any entertainment at all, this isn’t the place. The music can barely be heard on the speaker. Also, some of the property needs some updating.
4.5
Beautiful views
N-A
3.0
View from room was amazing, the staff was excellent
Musty damp rooms, both my friends moved their rooms multiple times due to dampness. I wanted to keep my view so I didn’t move. AC was subpar, my clothes stayed damp. Hotel ran dehumidifiers in hallway, didn’t help.
5.0
I loved the view, people, beds, etc.
The a/c wasn’t working as well as I wish it would’ve.
3.5
The property was clean and had friendly staff.
Their lobby/pool music is awful. My husband and I stayed at the Sonesta hotel for five days. We are both educated professionals, natives of Puerto Rico living in the United States. We were looking for a stay that would take us away from our daily work. The hotel pool area is beautiful but the music at the pool was the equivalent of the music you hear at your dentist office or at an elevator. Too relaxing. It never reminded me that I was on vacation or on a beautiful tropical island.  I could see it on the other guests faces too,they were bored. In fact the choice of music they use at the pool and throughout the hotel reminded me of work instead of relaxing me and helping me forget work. They are in a Caribbean island with plenty of music to choose from but for whatever weird reason they choose the easy listening style. When I asked one of the managers, he told me that the music decision comes from way above himself and that they cannot change it. Also in the outside lobby on Thursdays and Friday they had live music but one day it was a duo singing 90s American songs and the other day Calypso.  We are adults & we were not looking for a nightclub setting at the pool or lobby, but for the amount of money you are paying per night we were expecting a more tropical/happier setting. A place that I would not want to leave because I enjoyed the music and the ambient so much.  In fact we barely had drinks at the bar because of the music. Overall I don’t think we’ll ever stay there again.
4.5
Would have been nice to have a microwave in the room.
5.0
Loved the beach
Prices at restaurants were high
5.0
Of all of the amenities provided, and there are many—and they are spectacular, the staff was, by far, my favorite part!!
4.0
The staff was very nice and welcoming. They were professional and had great suggestions for where to go and how to get around. The pool area is amazing! So very nice!
The television signal was bad and there were limited channels. The hotel overall is aging. Our housekeeper was kinda lazy. She made up one bed and splashed some bleach around in the shower. The lighting in the bathroom was dim. The air conditioning was hard to control. We spent a good portion of the night trying to get the temperature right.
4.5
Ocean view room was really nice
Buffett Breakfast too expensive.
5.0
Very nice and clean! Very user friendly, everything was easily accessible, available! Staff and all workers were very nice!
5.0
loved the pool area it was family oriented the bars the staff at breakfast were amazing
the random cats on the property but they were harmless
FAQs
How much does this resort cost compared to others in Carolina?
The average price for a rental in Carolina is $206 per night. This rental is $60 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Royal Sonesta San Juan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Royal Sonesta San Juan. Enjoy the water!
Is The Royal Sonesta San Juan pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Royal Sonesta San Juan?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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