LOTTE City Hotel Mapo

4.3

Excellent(1,420 Reviews)

Hotel in Seoul

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Lotte City Hotel Mapo is a premium business hotel for domestic and international business customers and tourists staying in Seoul.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Seoul

Nearby attractions

National Museum of Korea

Available Rooms

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 333 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 269 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

LOTTE City Hotel Mapo

$$$$

4.3

Excellent(1,420 Reviews)

Hotel in Seoul

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Lotte City Hotel Mapo is a premium business hotel for domestic and international business customers and tourists staying in Seoul.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Seoul

Nearby attractions

National Museum of Korea

Available Rooms

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 333 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 269 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(1,420 Reviews)

100% verified reviews

4.3

Oct 2024

Comfortable

Location

The daily room cleaning wasn’t that good

4.3

Oct 2024

An excellent stay. I would return to the Lotte City Hotel Mapo-gu.

Location is near so many restaurants! Hotel is very quiet and all the staff members were friendly. We never had to wait long for an elevator. The subway is also very near.

4.3

Oct 2024

프론트직원 교육 필요. 인사 없고 노는 분위기. 여태까지 묵은 곳 중 가장 무례. 고기집 알바 보다 못한 수준. 아마추어.

역에서 가까움.

2024년 10월 11일 13시~15시 사이 진행 사항입니다. 아마추어 수준의 프론트 직원들이 어쩔줄 모르고 도움 못주는 곳. 잘 모르는 직원(트레이니?) 해메고 있으면 뒤에서 잘 아는 직원이 보고만 있는 곳. 방금 잘못 결제한 분 취소하려고 하니 결제 안했다고 하다 뒤에 직원이 그제서야 다른 옵션 눌르면 나온다고 알려주는 곳. 인사 안하고 작은 미소도 없는 곳. 아무 말도 없이 카드 그냥 넣으라고 하더니 결제 해버리는 곳. 남녀 직원들 자기들끼리 멀뚱멀뚱 노는 프론트 분위기. 그러다 손님오면 굉장히 당황해함. 자기들끼리 해결 못하고 고객한테 질린 얼굴 하는 프론트. 롯데 믿었는데 프론트 직원 뿐 아니라 시스템 수준도 많이 떨어짐. 전화해서 상세 사항 전달 했는데 그게 중앙 콜센터인줄은 아무도 설명 안해주니 몰랐음. 나중에 중앙 콜센터 인것 알고 지점명 이야기 후 전달해달라고 했지만 프론트에 전혀 연결 안되어있음. 프론트 직원들과 전화 시스템 대학생들 축제에 참여한 것 같은 분위기.

4.3

Oct 2024

整體來說是乾淨舒適的飯店

交通非常方便, 有多線地鐵且距離機場交通很近附近是商業住宅區, 道路相對鬧區來說乾淨好走, 舒適的社區且機能性佳有許多咖啡廳房間很大而且乾淨, 隔音不錯床鋪很舒適一樓大廳有超商很方便, 半夜也可以購買小零食

接待人員的教育訓練需加強 1. 入住時已經半夜時間, 只有我一個客人, 但卻因為找不到訂房資訊等了近30分鐘?? 不知道為什麼要那麼久的入住辦理時間 2. 退房時中午時段櫃台也沒有其他客人, 到大廳櫃台需要寄存行李, 櫃台有好幾位人員在聊天卻沒有人要主動詢問協助事項

4.3

Aug 2024

Clean and fuss free hotel stay in a convenient location

Convenient location. Connected to a central metro station and airport railway. Cafe, restaurants and supermarket was right below the hotel. Easy access to drinking water and ice at every hotel floor.

Facilities and furnitures were quite aged.

4.3

Aug 2024

잘 쉬다 갑니다

지하의 식당 종류가 다양해 호텔식 이외 다양하게 사먹을 수 있어서 좋았음! 조식시간에 쫒기지 않고 늦잠자고 일어나서 퇴실하면서 지하 식당을 이용하면 되어 편리함. 지하철역과 바로 연결되어 이동이 편리함.

전체적으로 노후화된 느낌이 있고 창문이 없어 공기질의 쾌적함에 있어 다소 아쉬움.

4.3

Jul 2024

Angenehm und gut.

Unser Zimmer hatte eine gute Größe. Das Bad hatte eine Badewanne und eine Dusche. Die Anbindung an die U-Bahn ist sehr gut.

Nachts hat etwas störend gebrummt.

4.3

May 2024

Pleasant and happy to

Good location ; a mart that opens till 11 pm

Didn’t serve us ceramic cups and provide tea spoons and saucers

4.3

May 2024

We enjoyed our stay here very much!

Staff was very helpful. It has a 711 convenience store inside the hotel and there are alot of restaurants in the basement which is also connected to the train! Very convenient. The housekeeping staff are very friendly too!

None

4.3

Apr 2024

hôtel pratique pour l'accessibilité aux transports et commerces de proximité

accueil et disponibilité à la réception. chambre confortable , belle salle de bains , literie impeccable, emplacement idéal avec station de métro et commerces dans l;immeuble

manque de prises électriques, oreillers trop mous, buffet petit déjeuner simple, pas varié, qualité médiocre, pas de renouvellement des produits, personnel pas très aimable

4.3

Dec 2023

Fantastic! I will definitely stay there again next time.

The staff are professional and helpful. They let us stored our baggage for a few days before the actual check in date. The hotel has everything, train station just right at the hotel, supermarket and eateries. We even rent a car at Lotte rent-a-car in the hotel. The location is great, I can access to many places from there. The beds and pillows are comfy, the shower is very strong and good. They managed to arrange the double bed room connected to the family room which is very convenient for us.

Nothing to complain.

4.3

Dec 2023

便利なロケーションと食事も出来てひとり旅には絶好のホテルです。

コンドク駅直結で非常に便利です。空港快速から乗り換え無しです。朝食も食べましたが、いろいろと選べて不自由はありませんでした。

地下に飲食店がありこちらも非常に便利なのですが、ホテルと提携して宿泊客には何かサービスに逸品付ける等優遇があるともっと良いと思います。

4.3

Nov 2023

素晴らしい旅だったがこのスタッフが残念だった

駅直結

一見パクボゴム風の男性スタッフに、外食するには疲れてたので、デリバリーを頼んだらすごいため息をつかれ、客の前で態度が最悪だった

4.3

Oct 2023

위치는 매우 좋은

1. 접근성 - 역 바로 옆에다가 마트 편의점 써브웨이가 지하 및 호텔에 있고, 식당 밀집 구역도 멀지 않습니다. 2. 조식 - 정석적이지만 맛있는 조식입니다. 에그 스테이션이 있어요. 빵 종류가 많습니다. 3. 정수기/전자레인지 - 층마다 얼음정수기와 전자레인지가 있습니다. 편의점 음식으로 야식먹기+와인 칠링하기 딱입니다.

1. 작은 방/가성비 - 위치가 위치라서 그런지.. 방은 좀 작습니다. 그리고 가격이 낮은편은 아니죠.. 2. 화장실 구조 - 욕조가 크고 변기와 분리된건 좋지만.. 변기쪽에 아무 문도 없는건 은근 불편한것 같습니다. 3. 조식 인력 - 에그스테이션이 자주 비어있고 음식 보충이 띄엄띄엄 됩니다.

4.3

Oct 2023

Great hotel and location!

Breakfast was tasty with continental and a korean options. Loved the blackout curtains. The room was really spacious. The cleaning staff were amazing, my room was well looked after and cleaned, they were all so friendly. Although it was a 3 star hotel, it felt like a 4 star hotel service! Underneath the hotel is a shopping complex with restaurants, cafes and a Lotte supermarket, very convenient!

4.3

Oct 2023

Lunch disappointment

The staff was very courteous and made sure that we had a comfortable stay.

The lunch buffet was a disappointment. My wife and I showed up at 12 (lunch hours are 1130-1430 if memory preserves) only to be turned away by the staff because they were at "full capacity". When I asked if we could come back within 30 minutes to a hr, I was told no because they would still be at full capacity. I asked if they would be at full capacity for the next 2.5 hours and was told yes and that we could not eat there and to try again at dinner. Sounds odd that a buffet style restaurant would have that type of response. This issue was never addressed with staff acknowledgment either. Aside from that, our stay was comfortable.

4.3

Jul 2023

Easy access to station love it

Clean

4.3

Jul 2023

Overall I like my stay here so much and will definitely book again!

Front desk staff are friendly and helpful. Their English is good too. Room attendants are caring and nice. They lady try hard to communicate even though she doesn’t know English at all. I like the location of the hotel as well, it’s really easily accessible so I think it’s quite nice for travelers too. Only a minute walk from metro Line 5, 6, Gyeongui–Jungang Line and airport line which can go to many major attractions without exchanging.

Only thing is that there’s a gap between the desk and the wall. I dropped my mascara there and unable to pick up hahaha but it’s a really small issue. I believe I can get it back if I contact the staff for help :]

4.3

Jul 2023

Exceptional staff help and amazing Location

The property is bang in the middle of a busy lovely area. It’s super close to both metro and bus as well. They have a small 7/11 set up and a coffee shop types at the entrance as well. Extra special thanks to the staff here since both my husband and I had forgotten our passports at our Busan hotel and we knew limited Korean. They helped translate and converse about the same to our hotel in Busan and even helped us ship the passports within a days time (we had to leave the day after that back to our country). So so helpful!🙏🏽

4.3

Jun 2023

Superb

I would like to extend my sincere thanks and appreciation to Mr. Carlos in the front desk for his wonderful support during my stay. He deserves the best.

Furniture needs modernization to suit the hotel. Great look outside and the location.

4.3

Jun 2023

The location was nice. However the gym is underwhelming and the breakfast is very mediocre. The location is good.

Close to the place I was visiting. Staff were very nice.

poor gym, boring breakfast

4.3

Jun 2023

Great for biz trip!

Great location directly connected to the station downstairs. 20mins from Kimpo Airport is also wonderful. The room and the bathroom was clean and tidy.

It would have been better if there were charging port close to the bed.

4.3

May 2023

Good

Very good location

Bad facilities. One day, the shower didn’t work properly.

4.3

May 2023

Overall good stay .

Breakfast was good . Location also good

The air conditioning was not at all up to the mark . It can’t be 25 degrees all day in the room

4.3

Apr 2023

Exceptional

Room and bathroom was large. Great location, right above a subway station. Convenience store in the hotel, market on the bottom floor and food options as well.

Wish there was an outlet right by the bed, or at least a USB one. I didn't have a travel adaptor and didn't want to buy one, so used the outlets on the desk. But not a big deal to me.

4.3

Mar 2023

loved the hotel! would definitely stay there again!

great location, clean, helpful front desk! great gym!

none to speak of

4.3

Mar 2023

Superb

Very clean and comfortable hotel to stay in overall. Location is very convenient with accessible transportation around seoul and to-and-fro airport via the metro (hotel's basement level). Well-maintained amenities.

FAQs

How much does this hotel cost compared to others in Seoul?

The average price for a rental in Seoul is $47 per night. This rental is $12 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at LOTTE City Hotel Mapo. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at LOTTE City Hotel Mapo. Enjoy the water!

Is LOTTE City Hotel Mapo pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at LOTTE City Hotel Mapo?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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4.4

Excellent(2,671 Reviews)

GLAD Mapo

LOTTE City Hotel Mapo

Hotel in Seoul

Reasons to book

About this hotel

Amenities

Map of Seoul

Nearby attractions

Available Rooms

LOTTE City Hotel Mapo

Hotel in Seoul

Reasons to book

About this hotel

Amenities

Map of Seoul

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Seoul?

Is parking included with this hotel?

Is there a pool at this hotel?

Is LOTTE City Hotel Mapo pet friendly?

What amenities are available at LOTTE City Hotel Mapo?

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