Grand Hotel & Casino

7.7 / 10.0

Very good(330 Ratings)

Hotel in Port Vila

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Occupying a prime waterfront location, Grand Hotel and Casino offers air-conditioned rooms with floor-to-ceiling windows and private balconies. It features an outdoor pool and a bar overlooking Port Vila Harbour.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Port Vila

Nearby attractions

Evergreen Cascades Waterfall

5.8 mi

The Reef Vanuatu Zoological

Available Rooms

1 King or 2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Grand Hotel & Casino

$$$$

7.7 / 10.0

Very good(330 Ratings)

Hotel in Port Vila

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Port Vila

Nearby attractions

Evergreen Cascades Waterfall

5.8 mi

The Reef Vanuatu Zoological

Available Rooms

1 King or 2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.7 / 10.0

Very good(330 Ratings)

100% verified reviews

8.0 / 10.0

Oct 2024

Great renovated central Hotel

Breakfast was good and most of the time it has variety. Staff are fantastic.The omelette bar was the best as the other hot food is in bain-marie and is not as good.

Great room and fabulous views of the bay. I loved waking up in the morning and watching the boats going up and down the bay.

7.0 / 10.0

Sep 2024

Séjour agréable mais chère pour un jeune pays indépendant.

L'acceuil

Le personnel est gentil mais un peu long à réagir ; il y a aussi le fait qu'ils font semblant de ne pas comprendre le français. la première nuit la clim ne fonctionnait pas et il a fallu changer de chambre ceux qui est inadmissible pour un hôtel de cette classe avec des tarifs très élevés, même s'ils ont fait le nécessaire pour le changement de chambre ; mais que fait l'équipe de maintenance. Il fait très chaud et humide au Vanuatu et la climatisation est absolument nécessaire.

3.0 / 10.0

Sep 2024

Overpriced and not worth the money

Nothing

Uncleanliness

10.0 / 10.0

Aug 2024

Great renovation

Restaurant

7.0 / 10.0

Jul 2024

it was great

the staff and location

no gym

8.0 / 10.0

May 2023

Great place to stay

Reception was amazing. Natalie made us feel so welcome and couldn't do enough.

A bit short on parking

8.0 / 10.0

May 2023

Great City location.

It doesn't look much from the outside, but this is a well maintained hotel with friendly staff and a good buffet breakfast. Centrally located it is the go to place in downtown Port Vila.

10.0 / 10.0

May 2023

Exceptional

Super lovely and accommodating staff, bed was so comfortable, will definitely return

8.0 / 10.0

Feb 2023

Great staff good room and location

Great location staff fantastic

Some money could be spent fixing some things and paying the staff a decent wage for their excellent service.

10.0 / 10.0

Feb 2023

Exceptional

The staff were amazing. Greg at the front office when we arrived at 1am was simply wonderful and made the start to our holiday perfect. It then continued this was until we left and so I booked again before we left to return. Central, stunning views, clean tidy and nothing was an issue for any of the staff. Highly recommend.

8.0 / 10.0

Feb 2023

Staff were amazing and has all you need in a convenient location

the staff were amazing

breakfast choices could have been wider and pool atmosphere improved through music and open bar and more comfy seating and shade

6.0 / 10.0

Jan 2023

Pleasant

Waterfront location

Facilities and furnishings could use an upgrade. Our sliding door would not remain on its tracks.

5.0 / 10.0

Jan 2023

resort has suffered due to COVID and experienced staff left - willl be a while before new staff trained and amenities on

the staff where friendly and tried to sort out issues

very run down - rooms were not as booked - bed linen marked/stained -issues with meals 2.5 hour wait in dining room for evening meal no spa/ well ness enter as advertised - panoramic roof bar closed until further notice. communal areas - furniture stained - casino on ground floor - smoking penetrates to all communal areas and lower level floor bedrooms.

7.0 / 10.0

Jan 2023

great stay. would recommend

central location. comfy bed

internet slow

9.0 / 10.0

Jan 2023

Well maintained and clean hotel with good food and great water views in the centre of Port Vila.

Well maintained and clean. Friendly staff and great food. Good location on the water near the centre of Port Vila. Great views. Air conditioning. Short walk to the ferry to Iririki.

Be aware there is a mark-up of 3% for payments by credit card.

4.0 / 10.0

Jan 2023

Very disappointed. Great view. Some staff really unapproachable.

View and pool. Nice cocktails and clean room. Even tho very out of date

Smell of smoke. We tried to get pool towels three times from reception but there was never any available so we just used the room towels which were stained and thread bare. Breakfast service was bad due to chipped or dirty cups/plates also the quality of the breakfast. ie stale pastries,toaster not working properly,cheap juices and service not great. Tables were never set with cutlery/cups. Most of the guys on the front door were not friendly at all. Some wouldn’t even acknowledge us. Definitely not grand as the name suggests.

10.0 / 10.0

Jan 2023

Value for money. The food is amazing - must try lobsters . 10/10

centrally located - 5 mins walk to great small shops and restaurants and market was close by

Pool towels always being unavailable

6.0 / 10.0

Dec 2022

Pleasant

location . our 4th trip to the hotel but won’t be back until all is back to normal

no air vents in bathroom . floor and walls stayed damp. No working TV

7.0 / 10.0

Dec 2022

Good

Staff was very friendly and helpful. The view on balcony was great.

The wifi connection was really bad. Can't watch YouTube smoothly.

8.0 / 10.0

Dec 2022

Very good

We got a big and nice room, breakfast was very good and the staff very friendly.

5.0 / 10.0

Nov 2022

great view

great location and stunning view over look Port Vila

I offered 200vt to Craig staff member for tips and explaining that I am new so I don’t know how much it is. he told me it was around 2 cents so I ended up give him a$5. but of cause now I know how much is 200vt. lol

10.0 / 10.0

Oct 2022

great stay!

clean. comfortable. great beds.

2.0 / 10.0

Oct 2022

Horrible organisation and needs work on customer service

Hotel is clean and tidy. View is nice and feels safe.

We had the most insanely difficult time checking in. The couldn't find our booking because apparently they 'dont accept bookings from booking.com on Saturday and Sundays. The biggest problem is that we had our booking accepted and had the confirmarion etc. Luckily for us and another couple who were in the same situation we managed to get the last two rooms in the hotel. It took over an hour for both couples to check in and it still seemed difficult. Unfortunately they had no remedy and nothing set in place. I think it is insane in this day and age a company that relies on bookings cannot and does not accept bookings on the weekend.

10.0 / 10.0

Mar 2020

Exceptional

Beautiful property and wonderful staff. We would easily stay again. Thank you.

Nothing

9.0 / 10.0

Mar 2020

Great Location - Great Staff - Great Food!!

The hotel did their best in granting my request for rooms on the 5th Floor for myself, husband, son and daughter. what a great surprise to have a lovely vase of flowers waiting for us in our room, and they managed to give us the same room as we had on our previous visit. Great Customer Service. The hotel staff, irrespective in which area they work, were friendly, attentive and always willing to assist. We will definitely be returning.

FAQs

How much does this hotel cost compared to others in Port Vila?

The average price for a rental in Port Vila is $96 per night. This rental is $31 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Grand Hotel & Casino. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Hotel & Casino. Enjoy the water!

Is Grand Hotel & Casino pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Hotel & Casino?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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Grand Hotel & Casino

Hotel in Port Vila

Reasons to book

About this hotel

Amenities

Map of Port Vila

Nearby attractions

Available Rooms

Grand Hotel & Casino

Hotel in Port Vila

Reasons to book

About this hotel

Amenities

Map of Port Vila

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Port Vila?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Hotel & Casino pet friendly?

What amenities are available at Grand Hotel & Casino?

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