The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary
Hotel in Gurugram
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
About The Leela Ambience Gurugram Hotel & Residences
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Gurugram
Available Rooms
Superior Double Room
1 King • 516 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior King Room
1 King • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 Queen • 818 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom Apartment
1 King • 861 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Suite with City View
1 Queen • 1162 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
The room was spacious and the staff were courteous. The service was very good.
Nothing i can think about
4.5 / 5.0
Near to airport, away from main traffic area
Would be great to have a direct access to the mall from within the hotel itself.
5.0 / 5.0
My fav place to stay!!!
Love their swimming pool.
Amazing Gym
Great Spa facility
Shopping is close by
Good location to take a cab to whichever direction you need to go - Delhi sights or shopping trips!
Nothing to dislike.
5.0 / 5.0
The staff is very polite. Service is amazing.
too crowded and noisy around conference rooms. All the other places are super cool.
4.0 / 5.0
love the location ,breakfast and the staff is always super helpful and welcoming .
some of the rooms need updating and refurbishing .
4.5 / 5.0
Food
Cooling in the room
5.0 / 5.0
Enjoyed every moment of the stay. staff is pleasant and welcoming.
4.0 / 5.0
Staff, rooms and the facilities
The breakfast didn't have many verities, mainly Indian food only
5.0 / 5.0
Alles! Spa, Pool, Angestellte, Essen, das Café in der Lobby, der Service usw.
Nichts.
4.5 / 5.0
Staff, including Mr Anand GM, were very keen to listen and do the needful. Car I used was well kept and the drivers very caring. Only issue was bit of chaos at breakfast - in particular servicing tea. Discussed with Mr Anand and hopefully further steps to improve these will be taken. Overall - simply superb.
Breakfast service needs to be streamlined- albeit food variety offered is amazing. Quality control on food served in room needs to be sharpened. Occasionally an item( e.g. clear vegetable soup) was below standard.
5.0 / 5.0
Room, restaurant, amenity
One of the porters was very pushy for tips when he did nothing but follow me from the front door to the cashier.
4.5 / 5.0
Fantastisch hotel met zeer top personeel.
Geven je het gevoel van thuiskomen.
Goed georganiseerde pick up van luchthaven.
High tea and happy hours op 6e verdieping echt super.
Kom hier zeker terug!
Als ik iets zou moeten zeggen dan is het de incheck procedure.
Ik ontvang een mail of ik online wil inchecken.
Heb dat gedaan maar alsnog moet ik de “ normale” incheck procedure volgen.
Beetje zonde van mijn tijd.
Over het personeel bij inchecken alleen maar lof!
Zeer aardig en behulpzaam geholpen door Pryar.
5.0 / 5.0
Great Great Hotel. Excellent location. Breakfast was amazing. Everyone in staff was eager to help with a smile.
Only slight downside (not a complaint though) is the age of the property. Some furniture and woodwork look a bit tired. Also kids and toddlers can be provided some toys in the room. Anyways these are minor points. The hotel is 10/10 and is highly recommended.
3.5 / 5.0
Dirty bathrooms + poor service
4.5 / 5.0
Quality of build and service
Slow a bit
5.0 / 5.0
very nice experience. Suyash helped me in check in and making everything very easy for me.
4.0 / 5.0
The rooms are spacious, well-equipped and clean. A big thank you to all your reception staff, drivers, doormen, security service, lift bellmen, thank you for their smiles and kindness.
the rooms are a little old-fashioned and the mattresses a little tired. an espresso machine would be ideal in a suite like the one i occupied.
5.0 / 5.0
One of the best hotel and just love the variety and taste of the breakfast ....
It takes bit long in the checking in process...
0.5 / 5.0
The very warm welcome
When i checked in, after a couple of minutes a house keeping staff knocked for housekeeping, after telling him that i just checked in, he left and within other 5 minutos another guy opened the room with a master key, and entered my room, really annoying moment by The Leela, no doubt that The hotel us god but honestly the experience was worst, management is poor, after discussing it with the manager he offered a complementary brunch which is not needed at all so what i didn’t had.
Very bad & annoying experience.
4.5 / 5.0
Location was good for us as it’s connected to mall and near by airport. Very good service and good size room. We went with my kids and it was rakhi. They gave cake and brought puja thaali, flowers & deep and celebrated rakhi with my kids, that was very nice of them.
Almost everything was good. They didn’t have separate kids pool.
5.0 / 5.0
Everything I like it
5.0 / 5.0
Atmosphere superb
All things good
5.0 / 5.0
Very well appointed rooms, attentive, helpful staff and great service. The location is convenient too. The Ambience mall & multiplex next door is great if you have limited time to spare for entertainment or shopping. The specialty Italian restaurant Zanotta is very good.
Would like to specifically mention Suyash at the reception for exceptional customer service and great recommendations.
4.5 / 5.0
Security staff were extremely helpful.
5.0 / 5.0
Everything
Nothing
5.0 / 5.0
Staff. Each and every one especially the staff at the entrance gate is amazing.
Access to Ambience mall is Cumbersome
4.5 / 5.0
Hospitality from Santosh, Amisha and ravi at the main gate.
On 25th, We were asked to take the breakfast in Diya which was opposite to the main breakfast area. However,there were limited options available there nor we were offered any menu card so that we could know what options from the kitchen we could get.
It was on 26th that we discovered the whole menu that was served in the main breakfast area.
So this was little disappointing.
Room was not at all spacious.
5.0 / 5.0
Everything
Nothing
FAQs
How much does this hotel cost compared to others in Gurugram?
The average price for a rental in Gurugram is $39 per night. This rental is $18 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary. Enjoy the water!
Is The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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