Kaya Izmir Thermal & Convention

4.1

Excellent(485 Reviews)

Resort in Izmir

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

The recently inaugurated Kaya hotel is located in the Balçova District of Izmir. It features the largest thermal and spa facilities of the region, indoor and outdoor pools and a well-equipped gym.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Izmir

Nearby attractions

İzmir Tarihi Asansör Binası

Available Rooms

1 Double or 1 Single • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 1 Queen • 753 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

1 Double • 1 Double • 1 Double • 1 Double • 5920 ft²

Sleeps 8

You'll be directed to Booking.com for availability & pricing

$$$$

Kaya Izmir Thermal & Convention

$$$$

4.1

Excellent(485 Reviews)

Resort in Izmir

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

The recently inaugurated Kaya hotel is located in the Balçova District of Izmir. It features the largest thermal and spa facilities of the region, indoor and outdoor pools and a well-equipped gym.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Izmir

Nearby attractions

İzmir Tarihi Asansör Binası

Available Rooms

1 Double or 1 Single • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 1 Queen • 753 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

1 Double • 1 Double • 1 Double • 1 Double • 5920 ft²

Sleeps 8

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(485 Reviews)

100% verified reviews

4.1

Apr 2024

Would never stay at a kaya hotel again

Nothing

Staff were rude especially reception Was given a room with no air con and told rooms don’t have air con Room unclean Bad location Mini shop closed and no shop near by

4.1

Aug 2023

Enjoyable

Wonderful location and facilities

A bit overpriced

4.1

Aug 2023

I regret coming here

1) Breakfast was nice. 2) Staff prolonged our stay for 1 hour, which we are grateful for considering the situation with thermal pool.

1) First room suggested by the hotel staff was for those who smoke. Smoking smell was all over the place, so we changed it to another room. Taking into account it’s a 5 star hotel, it would be nice to have nice clean room to live in even if it’s a smoking room. 2) Second room was better but still had some points of improvement. Firstly, the safe locker was not working properly, so we had to call for a technician. We waited for 1 hour, so that he could check the locker and fix it. We had only one day in the hotel starting from 4pm, so loosing time was a big “-“ for us. Prepaid service(water, amenities, etc.) wasn’t there, so we had to call several times to have it. 3) Reception staff wasn’t friendly and could hardly understand English. During the check in our questions were ignored. Guest relations staff couldn’t help to solve the issue either. They approached us several times asking how is our stay but even after hearing out the problem issues no measures had been taken. In general staff here don’t speak good English, so be sure to have google translate if you need to communicate. 4) Room service wasn’t working properly since we had to call over 10 times and no one answered, so we called reception 3+ times to make an order of spaghetti, which is quite easy to make as some might think but 5 star hotel chef here couldn’t handle it. 5) Thermal pools weren’t working and nobody said it or mention anywhere before the payment was made. This is kind of ridiculous since people usually come here to Balcova to go to thermal pool. It was a big regret coming here since we couldn’t go to thermal pools.

4.1

Jul 2023

Superb

The hotel is really nicely decorated and looks spacious, with really good extras like swimming pool and thermal pools. Food served in the breakfast area was tasty and good variety. We ordered some main dishes to our room too, that was also tasty. Pools are great. I loved the location. While having a breakfast one lady from the hotel customer relations approached our table and asked if everything is alright. We said some complaints and she promised to resolve same day which she really did. We left the hotel pleased...

The bed is really firm, not on the comfortable side. I had pain in my hips and legs. The pillows are very soft, there is no middle between those two. The bed was really disappointment.

4.1

Jul 2023

Superb

It´s a very beautiful and quiet place, very good to go with family.

I don´t have noting to point, because I like very much

4.1

Jul 2023

A very clean hotel with good hospitality and good staff

Very clean and kind and polite staff

4.1

Jul 2023

Exceptional

Great place, we are coming definitely in the winter as well.

The spa owes me a free massage ;).

4.1

Jul 2023

We travel a lot and been to many different countries. This stay was by far our best one !

The breakfast is amazing a lot of choices.The service was really good! Staff was very professional!

Actually everyone was friendly and helpful! No complaints.

4.1

Jul 2023

Exceptional

Very nice hotel with a beautiful natural view.

Nothing

4.1

Jul 2023

It was a good experience

The hotel looks quite new and clean. The area is spacious and plants are well bred on the back side of the hotel that creates quite nice atmosphere behind. There is a good tenniss club on the territory of the hotel which is mainly used by young people. The pools are a good area to spend some time during the day. Good fortepiano musing in the evenings in the lobby.

The are in front of the hotel is the construction of something. The pools in the hotel are clear while sometimes (2 times during 5 days) you can find sigarete packs inside. The table in the rooms says- you are not allowed to bring beverage and food from outside due to hygiene reasons, while you can order food to the room within hotel. I did not intend to bring anything to my room, but this restrictive statement looked very offensive. And how can you survivve with 1 liter of water in a summer time for 2 persons per day. The fridge in the room is sealed with the real seal "to supply you with the fresh drinks" that psychologicaly tells you - "do not open me". The white bathrobes in the room disappeard (1st second day, 2nd on the second day). The room was cleaned daily except for the day before arrival. The water was reprelineshed, but the room was not made up and the garbage was not taken out. The last poit is that the irst night I was proposed the dinner (a la buffet) for 1100 TL for 2 persons. It was good. But during the check out I found out that the same dinner for 2nd, 3rd and 5th day was already 1500 TL for 2 persons. And only during check out after my request - the staff informed me that the 1st day the price for the dinner is lower than in the other days. Looks like a trap - come once for low price, and than you will find out. The hotel is on the quite distance from the center of the city, thus you have only the choice of taxi to go to the center of Izmir that is about 12-15 USD one way.

4.1

Jun 2023

pleasent

They have an incredible Gust relations Manager Ms. Berna Kulan, she is amazing, she actually goes around to the guests to check if they need anything before they go to her, you will find her walking around the hotel always smiling, really their great asset.

hotel is old and needs a little update..

4.1

Jun 2023

Superb

the dinner and breakfast were good swimming pool was excellent the atmosphere of location was great

4.1

Jun 2023

This hotel is awesome and convenient for couples as well as family, and they will meet your expecta

Location,WiFi,tennis courts,gym,the Mountain View , easy parking lot , the quietness and tranquility all over the hotel, It is really splendid .

There was nothing I didn’t like.

4.1

Apr 2023

Strongly not recommended

SPA area are pretty good, restaurant (not buffet) is quite tasty

1. Money. Price vs quality correlation is absolutely incredible. Accomodation, dinner, spa cost huge money, but all of these were not perfect quality 2. Staff is awful. First, they included some additional money to accomodation price without any notification. Secondary, they said they “everything is included”, but while checking out we were extra paid for spa item, despite we were notified that this is not included. Finally, the staff is not interested in the services

4.1

Jan 2023

Superb

Friendly staff Perfect Spa and Thermal facilities

Location was a bit far from the city center

4.1

Jan 2023

Pleasant

great location, nice personal, good breakfast

sauna wasn’t warm enough, restaurant was closed during the day so you can’t have a dinner, mini-bar and spa restaurant prices are extremely high, it’s just ridiculous, prices are 10x comparing to grocery shops.

4.1

Dec 2022

Pleasant

The staff and facilities especially the tennis courts.

The aircon is not working in the whole hotel during this half of the year even if it gets hot they can't as it gets switched to heater only. The cleanliness is not up to the expectations. Water was not brought to tge room everyday unless we ask for. The room cleaning was not perfect. Comfort os not up to the level the bed is hard and the pillows are hard too.

4.1

Sep 2022

Superb

Great swimming pools

Nothing

4.1

Sep 2022

Good

Location Breakfast Swimming pools Thermal pools 9 for kindness of employees

Not clean... The employees in a 5 star hotel must speak English

4.1

Aug 2022

Exceptional

Perfect

everything

4.1

Aug 2022

sum down

Absolutely nothing

by far this is the worst hotel I ever stayed in it smells really bad rooms are not clean furniture was over used overall really disgusting hotel

4.1

Jun 2022

Exceptional

. The staff at Kaya are exceptionally friendly. One of the staff members name is Berna, she was very helpful and did her best to make our stay comfortable and pleasant 😊 I am very satisfied thank you

4.1

Jun 2022

very bad hotel, i paid for a particular room which i didnt get. our money was stollen and belongings

spa

staff, customer service, didn’t get what i paid for. major hassle and inconvenience

4.1

Jun 2022

Perfect for a relaxing stay

The facilities such as the pool are amazing. Breakfast is very good with a good variety for different tastes. Reception is helpful. The location is good a bit far from the city center but accessible by public transport and very peaceful.

The music choice at the breakfast hall was not really good. It was not relaxing (some of the tracks sounded annoying to us!) and had no taste of Turkish music. The path from the nearest bus stop to the hotel is not good at all. Very dirty, dangerous for pedestrians (cars driving too fast and missing pedestrian paths in some areas), and a bit dark at night. The hotel should do something about it or provide a free shuttle to the city centre and at least to the nearest metro station.

4.1

May 2022

Exceptional

The hotel was fabulous the food was so good especially in the el carte restaurant and the drinks where really nice and so reasonably priced too. We especially enjoyed the spa in hotel and the massage

Nothing

FAQs

How much does this resort cost compared to others in Izmir?

The average price for a rental in Izmir is $46 per night. This rental is $11 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Kaya Izmir Thermal & Convention. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Kaya Izmir Thermal & Convention. Enjoy the water!

Is Kaya Izmir Thermal & Convention pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kaya Izmir Thermal & Convention?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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3.5

Average(301 Reviews)

Best Western Premier Karsiyaka Convention & Spa Hotel

Hotel

in Izmir

5star

1 queen bed

Garden · Pool · Kitchen or Kitchenette

Looking for the perfect place to call home during your trip to Izmir? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Kaya Izmir Thermal & Convention

Resort in Izmir

Reasons to book

About this resort

Amenities

Map of Izmir

Nearby attractions

Available Rooms

Kaya Izmir Thermal & Convention

Resort in Izmir

Reasons to book

About this resort

Amenities

Map of Izmir

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this resort cost compared to others in Izmir?

Is parking included with this resort?

Is there a pool at this resort?

Is Kaya Izmir Thermal & Convention pet friendly?

What amenities are available at Kaya Izmir Thermal & Convention?

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