The Surrey Hotel

7.7 / 10.0

Outstanding(2,194 Ratings)

Hotel in Auckland

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Surrey Hotel is located within a 5-minute drive from the Auckland CBD. Guests can take advantage of the complimentary parking. Ponsonby, Western Springs and Eden Park are all within a 20-minute walk.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Auckland

Nearby attractions

Auckland War Memorial Museum

Available Rooms

Motel Studio - Located Opposite Hotel

1 Queen • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Double or Twin Room

2 Queen • 215 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Apartment

7 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Family Room

1 Queen • 419 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Superior Double or Twin Room

2 Double • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

The Surrey Hotel

$$$$

7.7 / 10.0

Outstanding(2,194 Ratings)

Hotel in Auckland

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Auckland

Nearby attractions

Auckland War Memorial Museum

Available Rooms

Motel Studio - Located Opposite Hotel

1 Queen • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Double or Twin Room

2 Queen • 215 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Apartment

7 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Family Room

1 Queen • 419 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Superior Double or Twin Room

2 Double • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.7 / 10.0

Outstanding(2,194 Ratings)

100% verified reviews

7.0 / 10.0

Jun 2024

Its a great place for a night or two, its not flash but its got everything you need. The location is

Great $20 breakfast

An old hotel

8.0 / 10.0

May 2024

Great say

It was very clean, the staff were helpful and friendly, breakfast was delicious and the location was perfect as I had a workshop just down the road.

6.0 / 10.0

May 2024

This motel met our needs, thank you. The reception team were particularly warm and welcoming.

Location was our primary focus for this accommodation and that was perfect. The room was functional and provided all we required, the bathroom beautifully clean .

Traffic noise was high but it is located on a busy main route so understandable. Light/draft proofing of the entrance door would be helpful, this may help with noise proofing too. Smell of tobacco smoke on the deck entrance way was pretty overwhelming. Not pleasant on arrival. The bathroom handbasin drain was blocked however staff attended to it swiftly, thank you.

10.0 / 10.0

May 2024

Great value, easy access & free parking available

Great value, easy to get to, free parking and easy access to Auckland CBD. Lovely staff, clean, warm, quiet, spacious & comfortable room. Good parking on site Good value pub style meals.

9.0 / 10.0

May 2024

Very Comfortable

Everything was as advertised on the website. The staff were friendly and welcoming. The food was excellent. Very central location.

Nothing we didn't like

9.0 / 10.0

May 2024

I still had a great night, loved the facilities and everything!

We loved the beds. The kitchenette and everything jt came with. Loved the bedside lights but they are quite bright.

No hot chocolate :(

7.0 / 10.0

May 2024

Great to stay but not to dine

Clean comfortable and convenient location

Given a dinner voucher but it didn’t apply to the night we stayed so paid full price for a very disappointing dinner

7.0 / 10.0

May 2024

The staff were lovely and helpful

everything except the heating in the room which was difficult to control and noisy

inadequate heating

9.0 / 10.0

May 2024

It was good

Location

Limited TV channels

6.0 / 10.0

Apr 2024

Close to the Zoo

The Surrey Hotel was a large, clean facility with lots of room options and services including a pool, small gym room, laundry, restaurant and bar. The building itself is very attractive, and there is a second building across the road full of motel rooms that is done up to look the same. We stayed in these rooms. We appreciated free parking and the proximity to the zoo. On maps I could see a park nearby to take my 18-month-old, but this turned out to be down a decommissioned rock-sliding slope behind our rooms, which then meant we were kind of contained to the room, which wasn't that big. Perfectly adequate for sleeping, but just a consideration if you'll be travelling with little.

I wish we'd chosen a room in the main hotel, rather than the "studio" motel block they have across the road. We missed out on adding breakfast to our booking as well as the use of the pool, and other guests used the balcony outside our room to smoke and socialise loudly through the night. Travelling with a baby, these factors affected our experience.

10.0 / 10.0

Apr 2024

Excellent stay at The Surrey

The staff were so lovely, friendly and provided great customer service. Great location, close to places that we have gone to see in Auckland. Our kids love that it has an indoor pool.

None

7.0 / 10.0

Apr 2024

Good location, great value.

Good location, comfortable, good value.

Older style property, In need of a little maintenance. Use of beverage bottle for storage of washing up liquid, dangerous.

7.0 / 10.0

Apr 2024

Sehr schöner entspannter Aufenthalt

Das Hotel liegt in einer schönen Gegend. Die Stadtmitte kann man zu Fuß oder mit E-Scooter gut erreichen, wenn man etwas Zeit hat. Das Zimmer war modern und praktisch eingerichtet, mit 2 bequemen großen Betten.

Der Pool ist wohl eher für Kinder als kleiner Spaßpool gedacht. Auf die außen angebrachte Klimaanlage tropften lautstark die Kondenswassertropfen der oberhalb liegenden Klimaanlage. Ich persönlich mag nicht gerne Teppichboden.

8.0 / 10.0

Mar 2024

Für eine Nacht Okey

Große Räume mit Küchenzeile und Parkplätzen

Sehr hellhörig und man bekommt wirklich alle Aktivitäten der Nachbarzimmer live mit

7.0 / 10.0

Mar 2024

Very good value for money 👌

Tidy interior

Shower door didn’t close

10.0 / 10.0

Mar 2024

Better than staying in the CBD. Auckland city is shut after 5pm.

JP on front of house was excellent in his duties and made the check in and check out of the hotel very welcoming. Location was excellent in terms very close to public transport and cafes, take away and dairys. The staff were always helpful and friendly.

I liked the hotel and the staff. I have no complaints. I would stay there again.

7.0 / 10.0

Mar 2024

Thankyou

Breakfast was good

The toilet area smelt like pee, was pretty strong.

10.0 / 10.0

Mar 2024

Great position. Everything we need

The pool is so unique in the centre of the rooms. Our room across the road has everything we could need even honey shampoo and soap.

All great! Wish the pool opened at 8 am like other hotels instead of 10 am. 7 pm is also early to close for an indoor pool. WiFi not great.

8.0 / 10.0

Mar 2024

Was an easy stay, ground floor accommodation for us with children and big suitcases, good parking.

It was great that the 3 families were placed near each other.

The people above us were very heavy footed. But that is not you fault, they were just inconsiderate.

10.0 / 10.0

Mar 2024

Overall an outstanding experience

The location and cleanliness

8.0 / 10.0

Mar 2024

Satisfactory

Good location. Basic rooms clean and comfortable.

Location close to emergency housing so a few sketchy characters around

10.0 / 10.0

Feb 2024

It was freaking awesome.

Staff were super friendly. Pub was great and the hazy was cheap as. Pool was great - would be good if it opened and closed an hour earlier both ways. Room was tidy. Best hotel ive ever stayed at - better than pricier options.

Nothing

5.0 / 10.0

Feb 2024

Noisy night. All my kids and wife didn't had good sleep. maybe Im not lucky

Inside has been renovated. Looks new.

Very noisy during night, some drunk people yalling and laughing around 10pm to 12pm as well as late check in people through the whole night until 1am, you can hear clearly through the doorway. No teeth brush and paste.

6.0 / 10.0

Nov 2023

Pleasant enough. Thanks

Location was great for us - and we were able to park in the grounds- although others had trouble.

Had to unplug the phone so I could charge and use my mobile in bed. No heated towel rail. Very basic stuff in room - no wineglasses- no forks if you’d got takeaway’s and brought them back to the room.

7.0 / 10.0

Nov 2023

It was close enough to central city but far enough to offer free onsite parking.

This area was nice, and seemed quite safe. It was nice to have private parking. The room was very clean and tidy.

8.0 / 10.0

Nov 2023

Excellent place to stay

Everything.

A small cutting knife would be very handy for fruit/bread etc but not provided for some reason. A small hot plate would be handy for heating up soup, boiling an egg or something would be a bonus.

7.0 / 10.0

Aug 2023

Tanosikattadesu .

Stadium is nearby.. Everyone friendly includ stuff .

Lot of stairs. Room number is confusing.

7.0 / 10.0

Aug 2023

A little underwhelming given the price. Place needs renovating. Wifi needs a serious upgrade,

Location. Decent room

Wifi was unacceptable. Not connecting & slow. Shower leaked and then there was water on the floor in the bathroom. Room key numerous time didn't work

1.0 / 10.0

Aug 2023

Very disappointed

The location was good

The stains on the bedding and being accused of taking things out of the room when they had got the room number wrong

10.0 / 10.0

Jul 2023

Lovely stay

Staff were really helpful. We had two different room types booked over two days. They managed to make it so we only had to move to room next door. Much appreciated.

5.0 / 10.0

Jun 2023

Passable

There were Ants in our kitchen. Also didn’t like the fact we couldn’t lock the door internally in order to keep our children from getting out the door.

8.0 / 10.0

Jun 2023

Very good

The room was spacious and well equipped. Could have done with some sharp knives for cooking, though.

We couldn't get the heat pump to work, didn't try calling reception for advice, though, which may have helped.

4.0 / 10.0

Jun 2023

Disappointing

key card issues on arrival and then on return after a night out

FAQs

How much does this hotel cost compared to others in Auckland?

The average price for a rental in Auckland is $138 per night. This rental is $4 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Surrey Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Surrey Hotel. Enjoy the water!

Is The Surrey Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Surrey Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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8.3 / 10.0

Outstanding(1,952 Ratings)

Crowne Plaza Auckland, an IHG Hotel

The Surrey Hotel

Hotel in Auckland

Reasons to book

About this hotel

Amenities

Map of Auckland

Nearby attractions

Available Rooms

Motel Studio - Located Opposite Hotel

Deluxe Double or Twin Room

One-Bedroom Apartment

Family Room

Superior Double or Twin Room

The Surrey Hotel

Hotel in Auckland

Reasons to book

About this hotel

Amenities

Map of Auckland

Nearby attractions

Available Rooms

Motel Studio - Located Opposite Hotel

Deluxe Double or Twin Room

One-Bedroom Apartment

Family Room

Superior Double or Twin Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Auckland?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Surrey Hotel pet friendly?

What amenities are available at The Surrey Hotel?

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