Hotel Natural - SPA & Lazer
4.3
Excellent(1,032 Reviews)Hotel in Brotas
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Surrounded by nature,Hotel Natural - SPA & Lazer is located in Brotas town centre. It features adult and kid's heated pools, a large games area and an orchard. WiFi and parking are free.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Brotas
Available Rooms
1 Queen • 193 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(1,032 Reviews)100% verified reviews
4.3
Tudo com muito bom gosto. Desde a decoração .
4.3
Da cama, do ofurô, o diferencial do secador
Horário de Check in e do checkout
4.3
Tudo estava bom
Nada a declarar
4.3
Banheiro no quarto e um bom café da manhã , massagem
Pelo valor que foi pago esperava mais da hospedagem , o lugar é lindo , mas o quarto bem pequeno isso porque quando reservei foi posto como maior de brotas , conexão do wi-fi péssima no quarto.
Spa , pelo valor esperava mais.
Comida servida do cardápio, queijo estava com gosto de velho e o salame estava com gosto estranho.
Academia , quase zerada de aparelho
4.3
Perto de tudo, o café da manhã tinha bastante opção e a limpeza do quarto estava muito boa.
Quarto pequeno, sem armário para guardar as coisas e sem espaço onde deixar as malas, pelo menos no quarto de casal. O hotel não serve nenhum tipo de refeição para almoço e jantar, como passamos o natal não tivemos muita opção para refeição e nem era possível ficar no hotel o dia todo, se fosse do nosso desejo, já que tb não tinha opção no IFood. A piscina tem um tamanho bom, mas para a quantidade de quartos que a pousada possui quase não tem cadeira de sol, ficando todo mundo meio aglomerado, parecendo festa de família, e não tem regra de Pet onde deixar os animais em local apropriado, sendo que vários hóspedes deixava os pets em cima das cadeiras de praia que ficávamos de biquíni, sem higiene alguma. Outro ponto é em relação as bebidas alcoólicas, toda hora vinham oferecer algo, mas os copos sujos dos hóspedes ficavam o dia inteiro na mesa e nenhum funcionário passava para retirar. E por último, nunca vi em nenhum hotel que me hospedei e olha que só esse ano viajei 4 vezes, e em nenhuma delas precisei deixar a chave do quarto numa bandeja na recepção caso eu quisesse o serviço de quarto, bandeja que estava de fácil acesso para outros hóspedes, normalmente os hotéis possuem placas nas portas e os funcionários da limpeza possuem uma chave extra, achei total falta de segurança essa prática.
4.3
A localização e as instalações são boas, o quarto estava bem limpo e organizado e a piscina é um ponto a favor.
Os dois pontos que não gostei foram:
O café da manhã, pois a mesa de frios estava cheia de moscas daquelas verdes em cima dos frios e mesmo com funcionários lá no ambiente, ninguém tomou o cuidado sequer de colocar uma tela daquelas de nylon para proteger dos insetos, ou comprar uma espécie de cuba fria para armazenar os frios, sei lá.
O segundo ponto negativo foi em relação ao fato da "diária" em tese ser de 24h, entretanto vc só ter direito a usar o quarto por 20h, ou seja, te tomam 1/6 da sua diária, então acho justo que esse valor fosse descontado na "diária". Entendo que os hotéis e pousadas tem que fazer a limpeza e higienização dos quartos, mas cada vez estão tomando mais horas das nossas diárias e o preço aumentando cada vez mais. Achei um absurdo fazer check-in às 15h e check-out às 11h, perdemos o melhor horário do sol para usar a pousada.
4.3
staff
no window at room, only large entrance door
4.3
Nice!
Everything is Ok! Nice place.
4.3
Very friendly staff
Breakfast started too late.
4.3
Very clean, super friendly and helpful staff and a delicious breakfast.
4.3
It is a beautiful hotel, well designed. Breakfast was nice, nothing special. The room has a lot of space and it was clean.
The hotel's description referred to a sauna, gym, pool cascade, and hydromassage. None of these were available.
Indeed, we saw a couple of weights suggesting that might be the gym, but they should be ashamed to call it a gym.
The pool cascade and hydromassage didn't work. The sauna area was closed. We picked this hotel because of these facilities and none were available.
4.3
Excellent breakfast; beautiful pool area; great general facilities; Lots to do and little places to relax. Victor (the owner) is a great host. Location is not bad - but it is a bit of a walk to the centre. Pretty safe though so ok. Also, ample secure car parking.
Some of the rooms could be a little better for the price. Towels are a bit thin. Premium room is good. Would like to see the use of the sauna included in the price (esp for those who pay for premium rooms). Energy is expensive though. I get it. I am probably a bit demanding though and that is a minor detail.
4.3
Do lugar
Do café da manhã
4.3
Good breakfast and good location.
Poor Quality of bed and the pool was not clean.
4.3
The pool and pool area was very pleasant and relaxing also the shower was good
The so called King Deluxe rooms were more like standard rooms v small with a standard double bed which they claimed was Queen sized and a basic mattress. No shower gel / shampoo in bathroom and if you wanted to change towels every day there was extra charge. Overall very poor charging 4 star prices for 2 to 3 star quality. They have no restaurant or snack bar just B&B. There is better value to be had elsewhere in Brotas.
FAQs
How much does this hotel cost compared to others in Brotas?
The average price for a rental in Brotas is $56 per night. This rental is $7 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Natural - SPA & Lazer. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Natural - SPA & Lazer. Enjoy the water!
Is Hotel Natural - SPA & Lazer pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Natural - SPA & Lazer?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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