Samsara Cliff Resort
About this resort
Nestled in 8 acres of spacious tropical gardens, this impressive ocean front boutique hotel is known for its breathtaking panoramic views of the Caribbean Sea and spectacular sunsets, situated on the most westerly tip of Jamaica.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Balcony / Patio
Hot Tub / Spa
TV
Beachfront / Waterfront
Garden
Family friendly
Map of West End
Resort in West End
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
3.5/5.0
Average(409 Reviews)
100% verified reviews
9.0
Breathe taking views of the sea and immaculate views of the sunsets!
The amount of steps wasn’t what I expected but the staff was wonderful! They would all lend a helping hand to get me down safely if I asked!
10.0
the view
the misquotes lol
7.0
the view was good, there plenty of outdoor seats. the property is well kept with a lot of trees and flowers.
the breakfast was average. there are better food spots on west end especially for breakfast
10.0
Everything about the resort and its staff was amazing! The private areas around the rocks are worth coming back for alone!
8.0
great views, great for swimming, fantastic hang out spot. lots of sweet cats!
the bar needs a little upkeep and some rooms too.
2.0
lovely views of the sunset at poolside. That’s it!!
Everything else…The villa huts are outdated, not clean and of need of repair. I complained because my accommodation had a large hole in the front decking and a large gap in the front door to allow for any insect to crawl in. Air conditioning unit did not work. The duty manager was very unhelpful and suggested alternative villa hut, which was no better apart from a working air conditioning unit. The bed sheets were dirty and stained and cobwebs everywhere. The duty managers response was to take it or leave it! Not professional at all. She refused to move us to the newer apartments as these were additional cost. I was prepared to pay the additional cost at a discounted rate but this was not accepted.
Received no compensation for spending most of the afternoon trying to sort out alternative accommodation.
Only to be met with grief!!! when I should be enjoying my holiday. Terrible service!! This was the most uncomfortable stays I’ve ever had at a hotel. Definitely not value for money and I certainly will not be bringing my family back to this hotel ever!!
10.0
The view was beautiful The staff was exceptional every thing was very nice
I wish I could have stayed longer
8.0
room layout was very nice. property has two sides one ocean view and the other more intimate little cabins
bathroom wasn’t cleaned well. I always travel with cleaning supplies so I just have the bathroom a thorough cleaning.
5.0
The location could not have been better. You could jump off any point around the property and snorkeling was pretty interesting along the cliff walls.
it needs updating and more secure entry doors. We ended up with two different rooms and both were very tired. the food at the resort was not good and the bar was out of many things to make even a basic drink.
6.0
The view of the water is great however if you want easy beach access definitely specifically look for 7 Mile beach hotels and resorts
It was not safe to explore by walking and taxis charge ridiculous prices. There was nothing much going on at the hotel and they should have set off fireworks on New Years Eve.
4.0
Property was calming and very clean, we found it nice.
the food wasn’t great and the prices were exceptionally high.
1.0
Security guards very helpful
The place is not safe .Especially the pools. The tiles going into the pools are very slippery. No warning on the deep side.Tiles around the pool are very slippery . I slip and hurt and back going into the pool and when I tried to explain to the person who seems like the owner, he started to get defensive. He didn't even ask if I'm hurt. Which at the time I was in terrible pain and still is as I'm writing this review.
1.0
swimming pool
rooms
4.0
The view when you go down to the room was picturesque, The breakfast staff was excellent and the breakfast was good. The night receptionist was excellent.
Firstly the receptionist was rude in her demeanor and responses, one of the security was not attentive and argued with us. The towel to take to the beach was worn and frayed very old and had marks on them, the bin in the bathroom was dingy and the outside had dark coloration.
4.0
Area
Service
8.0
I like the fact that the manager Mr. ARIEL stepped in to meet my expectation and allowed me the privilege of a fantastic anniversary. Thanks to him one in a million time i would visit again with better knowledge of the property.
I did not like the fact that the internet showed me a total different imaginary of what I was expecting, but upon arrival changes where made to allow me a more suitable choice of what I had booked for.
Also please to call and ensure guests are all comfortable to settle in before upon arrival or if they missed there check in timings.
7.0
I only had dinner,it was good. The view was excellent
8.0
The rooms were large with lots of storage to unpack our cases. Great traditional Jamaican food, with the choice of basic food for the kids, like pizza. The staff were also great at putting us in contact with local businesses for excursions and activities and taxis.
Although we new the hotel was a 3 star, there was so much scope for them to raise that rating. Such as: Tea and coffee facilities in the rooms, hairdryers in the rooms, Beach towels in the rooms, Daily bottles of water in the rooms, evening activities, such as a band or quiz or bingo etc.
The rooms were a little dark, due to small windows.
More outside dining.
More regular shuttles to the beach.
5.0
The room was nice and the pool was great!
Poor customer service and the front desk workers were between condescending and rude. Couldn’t get towels and rags for two days, always in the wash. Resort fees were added when you got there so you weren’t prepared for that, would have preferred to see the total figure on booking. Three of us (all adults) were in the room and they only offered one key, we had to request another one.
8.0
it was very clean
the view was great
and the food was lovely
it was fine
10.0
Well we like the fact that it was our anniversary and we was given a surprise token consist of card, coffe and liquor we really appreciate this gesture due to the fact that this is the first a resort did this for us and for the pregnant lady I forgot her name beautiful dark skin she was amazing we truly did enjoy our stay and will definitely be back and recommend
8.0
it is very clean and comfortable however I didn’t really meet any of the staffs but the man that escort me to the room he is pretty much nice, I didn’t get the chance to use the restaurant, bar or pool, however it was an couple trip and it ended up turn out to be business as I got busy and has to run, but I surely will be coming back soon
the mi I fridge wasn’t stacked even though it wasn’t an all inclusive resort it should have t least have water in the fridge .
1.0
breakfast was ok...we didn't have dinner on property. But big up to My girl Tina she is definitely an asset to your organization, please cherish Tina and take good care of her. We requested for the housekeeper to assist with tidying up the room and bathroom and she did a really awful job
The restaurant and the buffet upstairs its kind of Tacky,
FAQs
How much does this resort cost compared to others in West End?
The average price for a rental in West End is $114 per night. This rental is $6 less expensive than the average.
Is parking included with this resort?
Parking is not specified as an available amenity at Samsara Cliff Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Samsara Cliff Resort. Enjoy the water!
Is Samsara Cliff Resort pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Samsara Cliff Resort?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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