Mercure Nairobi Upper Hill

4.0 / 5.0

Good(103 Ratings)

Hotel in Nairobi

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests' need.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Nairobi

Nearby attractions

Giraffe Centre

7.2 mi

Nairobi National Park

5.7 mi

Kenya National Museum Society

1.8 mi

Two Rivers Theme Park

6.4 mi

Available Rooms

1 King • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Mercure Nairobi Upper Hill

$$$$

4.0 / 5.0

Good(103 Ratings)

Hotel in Nairobi

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Nairobi

Nearby attractions

Giraffe Centre

7.2 mi

Nairobi National Park

5.7 mi

Kenya National Museum Society

1.8 mi

Two Rivers Theme Park

6.4 mi

Available Rooms

1 King • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.0 / 5.0

Good(103 Ratings)

100% verified reviews

4.5 / 5.0

Oct 2024

Overall, I felt that the service, quality, and experience were well worth the price, and I would definitely recommend Me

What I liked the most about this hotel was the exceptional service from the staff, who were consistently attentive and friendly, ensuring all my needs were met throughout my stay.

4.0 / 5.0

Jun 2024

Pleasant stay overall

The first person we met on reception was very kind, welcoming and attentive - recognised that he had us waiting due to another customer preceding us - so he apologised for the delay (not his fault as he was alone serving customers), brought us hand cleaning towels, drinks and sorted out our paperwork whilst we were sat and relaxed a little. This was certainly the best reception welcome I have received to date upon all my travel to six continents!

5.0 / 5.0

May 2024

Great place to live, Pleasant

the room

2.0 / 5.0

Aug 2023

Disappointing

The location was ideal for our onward journey.

The accommodation was a bit run down and could have done with a deep clean. We were a family booking but our rooms were spread across different floors and we couldn't travel between floors on our specific room pass. We were only given 1 room pass which meant that when my husband left to give my daughter and mother in law items from our cases, my other daughter and I had to wait in darkness for him to return with the key card.

3.5 / 5.0

Jun 2023

Fair enough

Good location in Upper Hills

poor maintenance, bad beds. Rooms fairly ok

4.0 / 5.0

Jun 2023

Very comfortable and the staff were extremely helpful.

- didn't have time for breakfast -

- the quick menu offering could be a little larger with a few diversified items such as toasties etc.

5.0 / 5.0

Jun 2023

High quality rooms, high quality breakfast, and extremely professional staff.

High quality rooms, high quality breakfast, and extremely professional staff. A special mention goes to Veronica, who kindly satisfied any request about my accomodation and travel necessities.

5.0 / 5.0

May 2023

i mainly appreciated the kindness of the staff

the staff is very nice and polite the gym is very well equipped rooms have bathtub and shower

the bed is not very confortable the view from my room the key was not working well, I had to reactivate all the time

4.0 / 5.0

Apr 2023

Very good

Staff great good and facilities were adequate

Location is a little bit doge

4.5 / 5.0

Apr 2023

Superb

Great accessibilty

4.5 / 5.0

Jan 2023

Excellent stay!

Ontbijt was ala-card and perfectly served with more than enough choice. All staff were very friendly and helpful. Rate for late check-out and early check-in was reasonable

Light in bath room was broken. But fast repair was there.

2.0 / 5.0

Oct 2022

were not ready with room and food is not recommended

nice stuff

we ordered room for 4 and we got room for 3, so 9 years old slept with us. the restaurant was really not good; received the entry after an hour and the steak smell bad…

4.5 / 5.0

Jul 2022

Superb

It was clean and well-run, and the staff were always pleasant and hospitable

There was no way to control the heating or to make my room warmer. The key card also needed reactivation at least once every day.

0.5 / 5.0

Jun 2022

Bad

Breakfast was ok. But this hotel is on its last legs and will probably cease business in this year

Everything else

2.5 / 5.0

May 2022

I will not stay there next time

Staffs, internet

Old lift, room key, no push shower

3.5 / 5.0

May 2022

Good for visit the financial district

Fine hotel in the financial district. For visits there it is perfectly acceptable. There is a big gym and a small pool. The people, as everywhere in Kenya, we’re very nice.

The gym had a sign that it was closed, but it was open. That was confusing, it should not be difficult to take down the papers on the door and the sign. The gym had fairly old equipment, but overall worked.

2.0 / 5.0

May 2022

Very disappointing

Cleanliness was excellent. Bed very comfortable.

Lack of transparency re costs. You need to be clearer on how you are charging for e.g. breakfast. Please state clearly that guests have a choice of a la carte or breakfast buffet - and list the costs for both. Basically I felt that you were overcharging for everything. I would not want to stay there again. Also please don't call me by my last name - it isn't polite! My name is Liz.

5.0 / 5.0

Apr 2022

Exceptional

beautiful

the food

5.0 / 5.0

Mar 2022

3.5 / 5.0

Feb 2022

Good

Breakfast average

FAQs

How much does this hotel cost compared to others in Nairobi?

The average price for a rental in Nairobi is $65 per night. This rental is $2 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Nairobi Upper Hill. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Nairobi Upper Hill. Enjoy the water!

Is Mercure Nairobi Upper Hill pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Nairobi Upper Hill?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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The Monarch Hotel

Mercure Nairobi Upper Hill

Hotel in Nairobi

Reasons to book

About this hotel

Amenities

Map of Nairobi

Nearby attractions

Available Rooms

Mercure Nairobi Upper Hill

Hotel in Nairobi

Reasons to book

About this hotel

Amenities

Map of Nairobi

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Nairobi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Nairobi Upper Hill pet friendly?

What amenities are available at Mercure Nairobi Upper Hill?

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