Four Points by Sheraton Shenzhen
Hotel in Hong Kong
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Four Points by Sheraton Shenzhen is a 10-minute walk from Lok Ma Chau Port, Huanggang and Futian Border Crossing, and a 10-minute drive from Shenzhen Exhibition Centre.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Hong Kong
Available Rooms
Superior Room, Guest room, King or Twin/Single Bed(s)
1 Queen • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Room, Guest room, 1 King
1 King • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Room, Guest room, 2 Double
2 Double • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Room, Executive level, Guest room, 1 King
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Suite
1 Queen • 581 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
Now that Covid has passed they have restarted the shuttle bus to and from ST in the Free trade zone and to the border crossing and shops at other times of day. Good breakfast buffet, but a little expensive during the week when I only want a small simple breakfast and cannot do the buffet justice.
1.0 / 10.0
I feel strong smell from corridor & room
1.0 / 10.0
I don’t know
Disappointed with their dishonesty. I booked an extra night but didn’t use it and they said they wouldn’t charge me and they did. Now they refuse to refund saying it’s a booking.con policy. Booking.com is saying it’s the hotel
9.0 / 10.0
Their view is pretty good, I could see both boundaries of SZ and HK site. Esp the bridge crossing the river makes me staying inside the room for a while.
None
9.0 / 10.0
Perhaps breakfast can be better
8.0 / 10.0
location is about 20 walks from Futian cross order train station but location is difficult to find. Best to get a taxi to go at RMB10. It is more in a residential area so only very local restaurant and one or two convenient store within 10 mins walking distance.
Nothing.
9.0 / 10.0
The location is to far for bussiness work
8.0 / 10.0
very helpful concierge, I think his name was Bruce, helped us with all our Covid testing requirements for Hongkong.
room was a bit wet
4.0 / 10.0
Good location
7.0 / 10.0
breakfast was good; the Chinese restaurant on the 4th flood was excellent (of course one has to pay for this); the bed was comfortable; the river view is very nice.
the bathroom file looked dirty; the cup was not clean. It is close to the Futien custom house (950 meters) but we had to walk 15 min to the hotel, and there was nowhere else to eat except for the hotel restaurant, which was not bad at all in itself, but no other choices.
10.0 / 10.0
very helpful staff.
6.0 / 10.0
The staff was nice.
The hotel is underwhelming.
5.0 / 10.0
outdoor areas renovated and very clean
rooms too old completely opposite of outdoor areas,windows were dirty couldn’t see the view.
6.0 / 10.0
comfortable bed
gym and pool was closed, staff at reception desk made mistake with room number and I needed to wait 15 minutes at the room door. bathroom wall not clean.
10.0 / 10.0
Staff was very helpful in assisting me with getting COVID testing. Shout-outs to Bruce and Brian!
No big deal, but was difficult to communicate with Room Service.
9.0 / 10.0
A really nice place overlooking the river and allowing a glimpse of HK.
Nothing to complain about.
10.0 / 10.0
This is my favorite hotel in Shenzhen by far. It's centrally located to the Futian city center, but isolated just enough to be extremely quiet and peaceful. I stay here for staycations once in a while and always look forward to it. They have a great pool, spa with a sauna and hot tubs, a state of the art, clean fitness center, and a wonderful breakfast spread. We also did the Dinner buffet which also has a phenomenal spread and is a fantastic value that can't be beat. Do yourself a favor and choose the Four Points Sheraton.
Absolutely nothing. I LOVED everything. It's an extremely well run hotel with warm, welcoming, and helpful staff who are extremely patient and proactive.
10.0 / 10.0
Staff was very nice and helpful.
7.0 / 10.0
Chose this because we wanted to be close to the apartments to meet friends. The upgraded room was perfectly serviceable, a good size with king double bed and plenty of storage space, we had great views, the bed was comfy but for the money we paid, we expected a lot more character from the Sheraton chain. A single splash of colour would have made all the difference which sounds silly but we would have liked the room/hotel all the more for it. Kettle in the room, good selection of teas + coffee, water replaced daily, very good housekeeping with clean towels everyday (if required), bed made etc. AC good, shower hot and pressure good. Concierge and front of house staff were excellent and super-helpful. Breakfast buffet was good, a wide range of Asian/European foods on offer. There are shops close by and a really fantastic cultural quarter with great bars and restaurants within 15-20mins walk away (Cyclus is a must, fantastic food!!)
Beige. Beige. Beige. The overall impression was beige. From the decoration to the general overall feel of the place, it just felt beige. We paid a lot for a superior king room and although we got an upgrade and moved because the first room we were shown was just not up to scratch, we still felt that the Sheraton chain could have done so much more. Definitely needs to have more colour in the rooms and general lobby areas. Coffee at breakfast was weak and needs more attention. Non-smoking rooms should NOT smell of smoke.
FAQs
How much does this hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is $59 per night. This rental is $53 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton Shenzhen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton Shenzhen. Enjoy the water!
Is Four Points by Sheraton Shenzhen pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Shenzhen?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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