JW Marriott Sanya Haitang Bay Resort & Spa
3.9
Good(13 Reviews)Hotel in Sanya
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Idyllically located between the ivory beach and lush hills, a 2-minute walk from the beach, JW Marriott Sanya Haitang Bay overlooks the sapphire South China Sea. The so-called 'natural coast' boasts various leisure facilities.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Sanya
Available Rooms
1 King • 753 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 753 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 753 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Double • 753 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 753 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(13 Reviews)100% verified reviews
3.9
the welcome and check in stuff were very attentive and nice in general.
1. view of the rooms are terrible. no such thing as sea view even when you book them. claimed the hotel opened in 2019 but were merely taken over from an old hotel thus slightly dated furniture.
2. room has a very strong mouldy smell and has caused us respiratory issues.
3. the check out stuff was extremely rude to us as if we were not welcomed. failed to issue receipt as she does not know how to do so
overall terrible experience, not even comparable with other hotels in the region
3.9
I like that after talking to Kevin, everything got slightly better.
I would like to thanks Sky who was marvelous serving on my birthday.
Also I would like to thank Hannah who was in charge or organizing food for my baby!
Thanks for everything!
So many facilities around were not working or old. Cleanliness was a bit of an issue
3.9
The property is located in a lovely area; fairly well kept given the years. Restaurant choice was poor; due to the impact of COVID the restaurant were limited; but plenty of choice in nearby hotels.
Service was the real issue during our stay. Lets start with the restaurant (JW Kitchen): very slow service and dishes coming at different times - my wife had to wait 20 additional minutes for her dish to arrive. The restaurant had 2 tables occupied, so definitely not busy. The bar: this is located at lobby level and has a really nice view. Service again super slow with only another family sitting during our visit. Drinks arriving at different times. Drink quality poor; clearly the person behind drinks is not the regular bartender. Disappointing. Lastly, maintenance. We were unlucky to have the room key break and had to wait 30 min to enter the room (unlucky…it could have happened to anyone). The bothering thing is the gardening people entering the private pool area and cutting for 2.5hrs the hedges. Pool full of trimmings and unusable. This is something that the JW need ls to program well…the hotel was at 7% occupancy…i am sure there would have been other times to do this or at least ask us if this activity could be performed.
3.9
Access to the beach
Rooms with private pool
Need some refurbishment and to pay more attention to details
3.9
Service was excellent, Sarah was very helpful in the restaurant each day. Facilities were clean and kept nicely. Everyone was attentive and kind. The grounds of the hotel are beautiful. Would definitely stay again.
Nothing
3.9
The whole look and feel of the hotel is Spanish-Mediterranean. So the terra cotta roofs, tiles and cream stonework added much to this ambiance with lush plant life. My package was a great deal : 3 breakfasts, 1 dinner buffet, 1 afternoon tea and 1 Hermes gift package. I also liked that the hotel restaurant prepared a birthday cake for me unasked for. The garden room sizes, especially the bathrooms, are spacious and grand. Spa villas are also well appointed and very comfortable.
The towels in the bathroom were a bit dirty. Also, I received a spa voucher, but only saw afterwards that there was an even better voucher in my room.
FAQs
How much does this hotel cost compared to others in Sanya?
The average price for a rental in Sanya is $44 per night. This rental is $180 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JW Marriott Sanya Haitang Bay Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JW Marriott Sanya Haitang Bay Resort & Spa. Enjoy the water!
Is JW Marriott Sanya Haitang Bay Resort & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Sanya Haitang Bay Resort & Spa?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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