ITC Maratha, a Luxury Collection Hotel, Mumbai
4.1
Excellent(2,042 Reviews)Hotel in Mumbai
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Inspired by the majestic decor of the Maratha dynasty, ITC Maratha, Mumbai presents 5-star accommodation, an outdoor pool and pampering spa treatments. Just 1.7 km away from Mumbai Airport, it also has 8 dining options.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Mumbai
Available Rooms
Towers - Concierge Lounge Access
1 King • 419 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
ITC One - Concierge Lounge Access
1 Double • 548 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Suite- Airport Pickup, Lounge access, Butler service
1 King • 721 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Club
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Club - Garden or Pool view
1 Double • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(2,042 Reviews)100% verified reviews
4.1
the property looks fabulous at the entrance but the bathrooms were filthy and the furniture was old.
there was no cleanliness inside the room. the bathroom was filthy. the furniture was old. the food was super expensive considering it’s quality and taste.
4.1
Luxury ambiance, very friendly staff, large rooms, great food and also a number of restaurant options.
4.1
everything. room, food selections choice
reception is super busy, very slow.
4.1
Everything
Nothing for me. I needed a room close to the airport, so it worked out. However, it will be difficult to reach the city.
4.1
Location
Mosquitoes in the room, pillows (pretty poor and too soft), shower area doesn’t have a hand shower, breakfast was not upto the mark
4.1
None that could be penned
Staff, service and inconsistency in message. Also wrongly charging for products whether it was purchase of chocolates or guest.
4.1
Good
For the first time staff was just trying to do the basic and not fully caring
4.1
Except for spacious room nothing commendable and property didn’t meet expectations to the name.
Poor services both for IRD and Breakfast. Usually have to ask for basics on table during breakfast and quality of food specifically during breakfast very average. Too much delay for any order and sometimes they even forget. I have a long list of complaints !
4.1
Nice wide open spaces, big rooms and bathrooms and GREAT good
4.1
Easy in and out!
Was there for a day and did not find anything I did not like
4.1
Good services
Chinese restaurant is very good
Nothing
4.1
environment & cleanliness with everything
All good the scales malfunction requested three time and two where faulty
4.1
The chaff was excellent taking care during our Dinner and breakfast. The room was clean comfotable and spacious. The staff were always smiling and polite, went out of their to be helpful.
There was nothing that was not to like.
4.1
The widespread buffet offers continental as well as Indian delicacies. Fruits and milkshakes were fresh and accompanied by mouth-watering bakery products. Live counters take into consideration personal taste and suit both vegetarian and non-vegetarian eaters. Dinning at the iconic Dum Pukth is highly recommended - tip - reserve your seat beforehand.
To my disappointment, I experienced a delay in our check-in and room service requests owing to full occupancy. In addition, staff appeared overworked and courteous behaviour could have been better.
4.1
I love this hotel. I have stayed here on numerous occasions and each time my experience has been wonderful. This time they gave me a large room on the top floor overlooking the pool. The staff now know me and go out of their way to make my stay memorable. A special mention must be given to Vijay Pujari, Udit, Maxim and Shadab. I also particularly enjoy the Chinese restaurant, Yi Jing. The cuisine is special and the Chef is brilliant. He prepared a pomfret in black bean sauce for me on the last night of my stay which was superb. I also recommend the spicy Sichuan soup with chicken and mushrooms, the chicken and multi green noodles and the braised prawns with asparagus and snow peas. Another noteworthy aspect is the breakfast buffet at Peshwa Pavilion. The spread is massive with dishes for every palate and you end up satiated. I just wanted to say a big thank you to the hotel and it's staff for the warmth and hospitality. I hope to return soon.
The only minor issue that I had was the seeming lack of cohesiveness between Welcom Assistance and the restaurants and housekeeping. I was told on more than one occasion by Welcom Assistance that cold water or cold juice was not available for delivery to the room when the restaurants stock cold water and housekeeping stocks cold juice. To meet my requirements I had to go to Peshwa Pavilion physically to get cold water and speak to the housekeeping staff to get cold juice. This could have been avoided if Welcom Assistance was better informed.
4.1
Beautifully decorated
slow drink service
4.1
Very nice luxury hotel. Attentive and very helpful staff
Room I was given was opposite staff store. Every morning and all day the staff would be discussing and joking, they were very loud and woke me every morning.
4.1
yes
4.1
The room was spacious and very well furnished. The garden view and the luxurious bathroom added to the experience. The breakfast is great. We also enjoyed the food at the restaurant and the chocolate tastings at the outlet next to it. The location of the hotel near the airport, is of course, the main advantage - especially if you are in transit. This allowed us to access various parts of the city with ease.
The network of corridors in the hotel are a maze and not entirely well maintained.
4.1
Interior
Service
4.1
Clean, tidy, wonderful staff! Great breakfast.
Wi-Fi didn’t work in my room. It was only available near the door.
4.1
Great aesthetic and service
Some of the fixtures were old and sometimes the service took longer than expected
4.1
Numerous things, such as a long wait for breakfast (more than 45 mins), and having to follow up till midnight to get an additional bed despite having booked for 3 adults. TV remote did not work.
The check-in experience was poor, and we had to wait till 4.00 pm to get our room!!!! Failed on multiple fronts.
4.1
nothing
pathetic service
rude staff
they kept me waiting atleast 45 mins to assign the room
4.1
Room size
Very poor service. The bathroom stinks.
4.1
Literally loved everything about the place....Felt like the kid in home alone during the Christmas season with such an extravagant dinner at Peshwa Pavillion......Could not avoid being gluttaneous after a tiresome journey I have been through....
The weighing scale did not work
4.1
Location and facilities were excellent
The buffet food was very repetitive and very spicy.
4.1
Rooms we stayed were good and with amenities. Room service and entire staff was polite & helpful & quick. We had Breakfast only during our stay as it was our own choice and it was Awesome .
Surrounding area inside hotel premises is good .
During short stay I used swimming pool along with my family to enjoy & spend some time.
Pool was good but should add some aesthetics . Shower area near pool had very poor taps . Locker room and washrooms were good but not up to the fame/name of Hotel & Can be repaired/replaced.
This review was shared with hotel staff personally as well as on phone.
4.1
Everything was perfect.
Space at the breakfast counters or the arrangements.
4.1
The ambiance and the people who work there.
Nothing
4.1
Loved the multicuisine breakfast, experienced excellent hospitality and enjoyed the stay in a very neat and clean room.
Non in particular.
4.1
Fantastic restaurants
4.1
Rooms were good
The restaurant staff was so unprofessional, even they don’t know how to talk with customers. Worst experience I have ever had in this kind of place
4.1
Good food and clean environment
None
FAQs
How much does this hotel cost compared to others in Mumbai?
The average price for a rental in Mumbai is $39 per night. This rental is $12 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at ITC Maratha, a Luxury Collection Hotel, Mumbai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at ITC Maratha, a Luxury Collection Hotel, Mumbai. Enjoy the water!
Is ITC Maratha, a Luxury Collection Hotel, Mumbai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ITC Maratha, a Luxury Collection Hotel, Mumbai?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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