Park Place Hotel
Hotel in Nairobi
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Park Place Hotel is located in the suburb of Karen, neighbouring the Nairobi National Park. The hotel has 24-hour front desk, business centre and restaurant.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Family friendly
Map of Nairobi
Available Rooms
2 Single • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen or 1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 1 Sofa
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
2.5
Bed
No hot water and no service
2.5
its location is good
no hot water
2.5
Location
Bar and dining. Mosquito s
2.5
Breakfast was delicious and staff were efficient
The room was full of mosquitoes. The mosquito repellent were not effective. The bathroom is crumpy. The towels are old and torn on the sides. The building has no elevators/ lifts. The carpets are dirty
2.5
The location was good for our trip as we were attending an event in the area. Staff are generally helpful as they immediately accepted a late checkout time for us to coincide with our flight time. Breakfast was decent though simple and due to covid-19 it was served to the room. The front desk persons Mercy and Samuel are easy to talk.
Booking.com's description of the property is outdated. This property is listed as a 3 star hotel while in my opinion it is close to a 2 star property. It is old and not well maintained though due to demand there is construction for extending the hotel. The plumbing that goes through the wall is clearly audible and we would hear the water from washrooms above us rush through the plumbing pipes. The bathtub and commode were stained and walls have cracks. Water pressure particularly in the hot water tap is almost at zero. We had to use the cold water tap and that too at one time stopped as the water is pumped up and without electricity it ran dry. The hotel takes prepayment for the first night but that has to be either through a direct bank transfer or someone locally has to visit the hotel. I had contacted Booking.com Customer Service because the property was asking us for a bank transfer for the prepayment when I had already given my credit card details to Booking.com for confirming the booking. This message was sent 2 days before our arrival at which time we were already travelling. I wanted Booking.com to use the credit card details to make the prepayment as we were travelling as it was not possible to do a bank transfer (I would not want do that anyway). The customer service person told me that Booking.com does not have access to the credit card details, which was a major surprise for me. What was the reason for asking for credit card details at the point of booking then? I was in a bind as the property had messaged that they are unable to confirm my booking without the prepayment. Fortunately, I was able to organize through my contacts for prepayment to be made locally in Nairobi otherwise we would have reached the hotel and our booking could have been removed. So simply I got NO customer service from Booking.com.
2.5
Nothing
In fact I hated it
It’s rooms, staff facilities, lighting, bathrooms not equipped, broken knobs
The list just goes on…
2.5
Pathetic Situation, Dirty Rooms, Dirty Carpets, Bathroom Door Latch was broken so it was open all the time even when you are inside, when you sit in the Toilet, dirty door would touch you. Not at all as per what you see on the pictures provided on the site, No Lifts, No Phone in the room, No Lights, List is still too big
Pathetic Situation, Dirty Rooms, Dirty Carpets, Bathroom Door Latch was broken so it was open all the time even when you are inside, when you sit in the Toilet, dirty door would touch you. Not at all as per what you see on the pictures provided on the site, No Lifts, No Phone in the room, No Lights
2.5
Location was superb…. Full forest and garden view
Staff was diplomatically polite….. they are polite but won’t accept or consider any of ur request.
Pricing policy…. Different pricing on Booking.com
2.5
Very positive vibes from the staff!
Nice huge garden-area to chill in and a small but OK swimmingpool to enjoy.
Close to The Giraffe Centre.
Would come back if I get the benefit to visit Kenya again!
It didn't bother us that much, but it was very much high louds in the hotel when we were there.
2.5
Only the comfortable bed, friendliness of the staff, Proximity to airport.
No hairdryer! Had to sleep with wet hair.
Very slow service, hot water took an hour and was delivered in a big thermos. At least buy a boiling pot! Won’t cost a dime!
they only had 1 iron box in the entire hotel so had to wait for the following day for it because it was previously borrowed by a guest.
2.5
Service and reception was excellent
The rooms were simple and warm overlooking the garden room service and pricing were excellent.
The room I got had no hot water seems the hot water tap for shower was faulty
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $66 per night. This rental is $6 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Park Place Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Park Place Hotel. Enjoy the water!
Is Park Place Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Park Place Hotel?
We found 12 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, fireplace, and smoking allowed.
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