Villa del Rio Express
4.2
Excellent(1,262 Reviews)Hotel in Valdivia
Reasons to book
Includes essentialsGarden, Internet / Wifi, Parking and more
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About this hotel
Villa del Rio Express offers accommodations in Valdivia, 4km away from city centre. Free Wi-Fi access is available in the common areas and guests are served a daily breakfast.
Amenities
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Garden
Map of Valdivia
Available Rooms
2 Single • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.2
Excellent(1,262 Reviews)100% verified reviews
4.2
Quedé gratamente sorprendido por la habitación (tamaño) y la calefacción, el lugar bello, amplio y el personal muy cordial. Seguro volveré
llevábamos una botella especial para abrir con nuestros amigos, compramos algunas cosas para picotear y quisimos sentarnos en uno de los sectores cercanos al comedor, pero nos dijeron que no era posible. Nos prestaron todos los implementos requeridos copas, platos, servilletas , etc. y nos fuimos a una de las piezas a disfrutar la botella de vino
4.2
La recepcionista que hizo check in fue muy amable y clara en servicios.
Me tuvieron que cambiar de habitación a una mejor y no se aplico cargo extra.
El check out es muy temprano
4.2
El lugar es tranquilo, grande, cómodo estacionamiento y seguro. El baño impecable recién remodelado
Las piezas antiguas, alfombras viejas, descuidado, le falta una remodelacion. El desyuno malo
4.2
Es un hotel con instalaciones antiguas, pero con un tremendo potencial. El desayuno bueno y habitaciones amplias.
Los peor por lejos es el internet, hoy en día imperdonable no contar con internet de calidad en las habitaciones. Las habitaciones no cuentan con teléfono para hacer consultas a la recepción.
4.2
La atención durante el proceso de check in, impecable. La habitación muy linda. En la cena la atención del restaurant también muy amable.
La reposición de los alimentos del desayuno era muy lenta. No alcancé a comer fruta y no habían lácteos.
Lo demás todo bien.
4.2
La habitación con dos ambientes.
La ubicación y tamaño del baño (WC)
4.2
Hermoso lugar, bien mantenido
Pedimos Late Check Out, 12:00
A las 10:00 y 10:30 tocando la puerta
4.2
La tranquilidad. Amplia habitación
El comedor estaba llenísimo a la hora del desayuno
4.2
Todo bien , muy buen desayuno, buenas camas .
la vista de mi ventana daba a un arbusto .. que tapaba el estacionamiento y en la mañana una camioneta me despertó con una enorme cantidad de humo que entro por la ventana ....
4.2
The hotel has a lot of character and a some corners are beautifully decorated. I loved the old phones and machinery and the wooden structure. The bed was comfortable. I loved the view from my room .
The bar was good and service there was amazing.
The woman in the front desk was rude and unhelpful when we arrived. I had never been treated so coldly and with such disdain in a hotel. Dealing with her was very unpleasant.
I must note that the elevator closer to our room was working well, but for some reason it was blocked with a bench (?).
The bathtub smelled funny - not dirty, but smelled like a humid rag.
The gym can barely be considered as such, as the equipment is very old - the weights must have been bought when the hotel was established.
4.2
to be close to the river ….. by the walk, just we’re available second line rooms
breakfast, bar and restaurant options
4.2
One-way dishes, glases & cutlery for breakfast - very poor!
4.2
Nothing about it was worth liking after such horrendous service
- management
- reception staff
- customer service
- disgusting food
- unwillingness to ensure their customers could eat safely from their kitchen
- a complete disregard to what Hospitality is meant to mean
- ZERO internet in rooms
- staff entered to clean room despite sign hanging on door stating not to
- all rooms have a signage in the bathroom stating to hang your towels to reuse them and safe water or leave them in the tub for cleaning, all out hanging towels were taken anyway, meaning they have very little care in their own water saving policies
- telephones in rooms do not work
- disgusting food
- blaming people for coming to their hotel with a health condition that isn’t particularly uncommon but could also be deadly if exposed (allergic to nuts and gluten)
- again, the customer service and the management
- manager 1: refused more than 10 times to provide me with list of ingredients
- manager 2: could not even define hospitality and blamed me for not bringing my own 3 meals a day to a 3 day trip, AND, from a foreign country
4.2
All
Nothing
4.2
It is clean, big rooms, nice bed, and the landscape… terrific!!!
Nothing, every time I come to Valdivia, I book this hotel.
4.2
In the breakfast the covid-19 protocols where very poor and was too crowded, it was a very unpleasant moment.
FAQs
How much does this hotel cost compared to others in Valdivia?
The average price for a rental in Valdivia is $48 per night. This rental is $9 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Villa del Rio Express. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Villa del Rio Express pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Villa del Rio Express?
We found 6 amenities for this rental. This includes internet / wifi, parking, laundry, tv, and gym or fitness center.
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