DoubleTree by Hilton Nairobi

8.1 / 10.0

Outstanding(299 Ratings)

Hotel in Nairobi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Located in quiet corner, just off Ngong Road, Doubletree By Hilton Nairobi boasts contemporary and modern design. The hotel has air-conditioned rooms and offers an outdoor pool. Prestige Plaza is within 5 minutes' walk.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Nairobi

Nearby attractions

Giraffe Centre

5.9 mi

Nairobi National Park

6.9 mi

Kenya National Museum Society

2.8 mi

Two Rivers Theme Park

6.4 mi

Available Rooms

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

DoubleTree by Hilton Nairobi

$$$$

8.1 / 10.0

Outstanding(299 Ratings)

Hotel in Nairobi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Nairobi

Nearby attractions

Giraffe Centre

5.9 mi

Nairobi National Park

6.9 mi

Kenya National Museum Society

2.8 mi

Two Rivers Theme Park

6.4 mi

Available Rooms

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.1 / 10.0

Outstanding(299 Ratings)

100% verified reviews

5.0 / 10.0

May 2024

Hilton isn’t always Hilton

Dear Management Team, I am writing to provide feedback on my recent stay at your hotel. Overall, I found the experience to be satisfactory, with the exception of a few areas that require improvement. Firstly, I must commend the breakfast buffet, as it was relatively satisfying. However, I found the selection of other meals to be quite limited. The offerings from the menu are unhealthy, inadequate and not enjoyable. The word HILTON in the hotel’s name raises some expectations. Furthermore, I was disappointed with the location of the hotel, as it did not provide a conducive environment for leisurely walks or sightseeing. This aspect detracted not from my overall experience but should be worth mentioned. I took the UBER to reach out to more preferred and enjoyable locations. Lastly, I feel it is important to address the behavior of some staff, particularly as a solo female traveler. I believe a certain level of professionalism and discretion is expected, and unfortunately, I found the staff to be overly intrusive and in some cases even unfriendly. I would appreciate if the personnel could exhibit a more restrained and respectful approach towards guests. Too much curiosity kills the cat :) I hope you consider these points constructively and take them into account for future improvements. Despite the aforementioned concerns, I still appreciate the effort put forth by your team to ensure a comfortable stay. Thank you for your attention, and I hope that my feedback helps in enhancing the overall guest experience at your hotel. Sincerely.

8.0 / 10.0

May 2024

Great hotel, staff, location and food. I’ll consider it when next in Nairobi.

Clean, modern, comfortable, and in a very accessible location. Dinner was good as well.

A broken overhead cable right at the entrance to the property gave a negative first impression, even if it was not the hotel’s fault or ability to fix. My taxi driver drove very carefully past it, just in case it was live. This is a blip in an otherwise lovely stay.

8.0 / 10.0

Mar 2024

niks bijzonder

het ligging

weinig gluten en lactose vrij alternatieven.

8.0 / 10.0

Mar 2024

Standard stay - comfortable and staff were helpful.

Location was pretty central, breakfast was good (though it would be great if they offered cappuccinos, not just filter coffee), there was a gym. Room was comfortable.

I'd suggest using jugs of water (I know not many hotels do this though) as there was never enough, though you could request more bottles if you wanted. The pool wasn't ready to be used.

7.0 / 10.0

Mar 2024

Good. Could certainly be better.

Room was clean. The check-in staff friendly. The food was good! It is located close to the mall where you can find anything you need.

Understanding that very specific needs cannot always be accommodated by a hotel, one such need (not completely necessary) was a request for non-alcoholic beers, which are available elsewhere but not at the hotel. I did find some, but was informed that I couldn't have them with some friends who had come to visit and work with me (these friends were eating and drinking from the hotel). It is a simple request, but one that was vehemently denied, and that did leave a bad taste in my mouth (forgive the pun) given that I do stay here whenever I am in Nairobi.

10.0 / 10.0

Feb 2024

My stay was wonderful and relaxing. I enjoyed the pool at the hotel and went on a Wild life Safari.

Plenty of Staff on hand to assist you. It was walking distance to the malls and a bar was right up the street.

plenty of people were watching as you walked so make sure you are aware of your surroundings. Their is no police presents from what I seen.

9.0 / 10.0

Feb 2024

Great staff

We stay here often and think it’s a great value

There is a clue that’s opened now on the same block with ridiculously loud music

8.0 / 10.0

Feb 2024

Very good and I fully recommend it to others.

I liked the breakfast and staff service, even up to GM. The facility is very good and location as well. Over all A grade.

Giving only one key for 2 people staying in the room caused lots of issues, but was later rectified. The time to make a large order of pizzas (5) was like 45min and that needs to change.

10.0 / 10.0

Aug 2023

I would recommend people to stay. From the staff to the facility is a 10/10

They are so welcoming. Kept a cake for my husband on the room.

It was all spectacular

9.0 / 10.0

Aug 2023

Great place and very welcoming

Clean, friendly, and comfortable.

Nothing

10.0 / 10.0

Aug 2023

This is a very nice facility and the staff are wonderful

Very clean, good food in the restaurant, and friendly staff

8.0 / 10.0

Aug 2023

Wonderful staff and comfortable room.

There weren’t a lot of options for eating in the area.

1.0 / 10.0

Jul 2023

Never again

Nothing

9.0 / 10.0

Jul 2023

Superb

Tbe room is marvellous

The non reaponsiveness of some staff

8.0 / 10.0

Jun 2023

10 days with no issue

The professionalism of the employee. You can see the managers regularly checking on everything. Bedrooms are very comfortable and clean.

Time to get my coffee in the morning which led me to be late every morning.

10.0 / 10.0

Apr 2023

will repeat for sure!

all clean and fresh: perfect. the staff always helping with everything.

i liked everything.

10.0 / 10.0

Mar 2023

None

The service great

I would for sure recommend a friend to stay there

7.0 / 10.0

Jan 2023

Good

breakfast buffet is nice rooms are ok bed is comfy

not the nicest hilton, bit outdated noisy at night kids running around 3 am which is crazy!

10.0 / 10.0

Jan 2023

Exceptional

Dinner and breakfast

10.0 / 10.0

Dec 2022

11/10! 😃

Perfect stay at double Tree Hilton. The hotel is beautiful and very nicely decorated. When we arrived, we were welcome with a delicious cookie. The rooms were so comfortable and spacious - we had a very good sleep. The lunch and breakfast were very qualitative, the dishes made with love and the breakfast buffet was so good. The staff are simply wonderful- the Double Tree angels - special thanks to waiter John who was excellent and so so kind. Thank you everyone for making our stay so memorable - we loved Nairobi.

9.0 / 10.0

Oct 2022

stay very good hotel would visit again

staff were excellent rooms very good

food portions for some meals were a bit small but after complaining it improved bar was too quiet

FAQs

How much does this hotel cost compared to others in Nairobi?

The average price for a rental in Nairobi is $65 per night. This rental is $9 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at DoubleTree by Hilton Nairobi. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at DoubleTree by Hilton Nairobi. Enjoy the water!

Is DoubleTree by Hilton Nairobi pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree by Hilton Nairobi?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Reasons to book

About this hotel

Amenities

Map of Nairobi

Nearby attractions

Available Rooms

DoubleTree by Hilton Nairobi

Hotel in Nairobi

Reasons to book

About this hotel

Amenities

Map of Nairobi

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Nairobi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is DoubleTree by Hilton Nairobi pet friendly?

What amenities are available at DoubleTree by Hilton Nairobi?

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