Ocean Riviera Paradise All Inclusive

Day, People, Natural landscape, Beach, Sea view, Family

Ocean Riviera Paradise All Inclusive Resort in Playa del Carmen

4.0

Good(818 Reviews)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Ocean Riviera Paradise All Inclusive is situated in Playa del Carmen. The hotel has 5 outdoor pools and spa centre, and guests can enjoy a drink at one of the 12 on site bars. Free WiFi is provided and free private parking is available.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

Eden Junior Suite

1 King • 613 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Eden Junior Suite with Jetted Tub

1 King • 613 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Eden Junior Suite Swim Up - Adults Only

1 King • 613 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Eden Junior Suite Rooftop - Adults Only

1 King • 1453 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Eden Master Suite

1 King • 1237 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Ocean Riviera Paradise All Inclusive

$$$$

4.0

Good(818 Reviews)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

Eden Junior Suite

1 King • 613 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Eden Junior Suite with Jetted Tub

1 King • 613 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Eden Junior Suite Swim Up - Adults Only

1 King • 613 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Eden Junior Suite Rooftop - Adults Only

1 King • 1453 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Eden Master Suite

1 King • 1237 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

4.0

Good(818 Reviews)

100% verified reviews

5.0

Jul 2024

Increible, superó mis expectativas!

Ame el desayuno el buffet es muy amplio y para todos los gustos, excelente sazón!!

El proceso de reservacion para los restaurantes

3.5

May 2024

It good but could have been better

The butter did not taste good. The sinks did not drain properly

5.0

Apr 2024

Excelente

Todo excelente

5.0

Mar 2024

Comida sin sabor

La gente de recepción Greydi, excepcionales, atentisimos!!... tal vez la comida sin sabor!!... peto los neseros y las bebidas excelentes!!!

La comida,falta capacitar a los chefs, por ejemplo: lis chilaquiles,duros,sin sabor,faltando epazote( que podría ser al gusto), los pastelillos sin sabor,recomiendo les agreguen canilla,etc,saborizantes, bueno ni los helados tenían sabor

4.0

Jul 2023

Was good, expected more.

We loved how many food options were available to us and pools. Also front desk very organized and super helpful. Buffet was great only was missing kosher section.

There were not beach access unfortunately. Our room was not cleaned for 1 full day and in general only once a day was cleaned(which is okay but still). Our friends were on the other floor and they had great cleaning service.

4.5

Jun 2023

nice

clean

4.0

Jun 2023

Loved the food and atmosphere, will be back.

The Daysi location was right by the kids pool which was perfect for us. Large variety of food in the buffet and various other restaurants.

Staff were super friendly. We were interested in learning about their membership and the staff member was great until we decided to wait until our next visit to join, then he ignored us and walked away like a toddler throwing a temper tantrum. Had he reacted differently we would have requested we deal with him when we came back and joined in the future.

1.0

May 2023

Beautiful Resort, disappointing staff and customer service.

Large complex with a lot on offer. Multiple pools and beach sections.

Unfortunately our honeymoon ended in a upsetting manner, after being so happy to arrive and celebrate our honeymoon at this lovely resort. Construction directly above our room. Which was a privilege swim up room. Upon arrival we were not advised that works were being carried out directly above our room. The construction went for 24 hours a day our whole stay. There was no end time. Most nights we would have to take sleeping tablets as loud construction, radio and worker chatter/yelling would go till atleast 3am/5am. Our balcony and clothes were covered in tiling cut offs and dust. No communication this was happening to inform us of this. Advised several staff to no outcome. Multiple videos of noise to prove this. Italian restaurant: One night whilst we were eating at the inclusive Italian restaurant, we were pressured into a private romantic dinner, in an exclusive area, exclusive menu. We originally agreed and wanted to have this on Thursday night, was told by Diego we can’t, because he isn’t working that night, had to be Wednesday. (commission based I presume) Made me sign, did not advise once that after signing there was no cancellation or that my room was charged instantly. We were very pressured into this. Tried to cancel straight away, told because I had signed not possible, despite the fact that nothing unique was being done for us, which was evident upon arrival that romantic night. Upon arrival for the dinner that we did not want to attend because we felt mislead, asked do we want to sit inside or outside. No special area. We were sat behind the service desk, not even 1 meter away from where we sat the previous night. No special menu, no private area, and the server himself Diego who pressured us to be there, did not even approach us once, so why were we pressured to be there whilst he was working. He showed us pictures of the private romantic area we would be sat at, this clearly didn’t happen.

3.0

May 2023

I got what you paid for

Variety of food in the buffet.

Beach is not good due to lots of rocks. The slide door on the room to access the pool was broken. The power outlet in the bathroom did not work. The mini bar was not refilled on time, I had to call to the front desk and remind them twice. The reservation system for reserving a spot in the restaurant did not work well.

4.0

Apr 2023

we had an excellent trip! Jenifer, the waitress at the privilege pool was incredible! she was very attentive and took ca

privilege service was excellent! resort was nice size to walk everywhere and not need a shuttle

wish the pool areas had some cabana beds, more comfortable seating.

5.0

Mar 2023

Exceptional

The food was exceptional. Great place for families with kids.

2.5

Mar 2023

good size and variety of pools, would recommend changing reservation system.

the size, easy access to amenities, pools and beach restaurant.

wait times, seemed like staff shortages, quality of the food was hit and Miss and not consistently good. beach was not great for swimming.

4.0

Jan 2023

Very good

Everything was very nice, food was great, drinks were good.

The pressure to become a member,and the pool bars close down by 530-6:00.

0.5

Jan 2023

Bad

If I could turn back time and book another hotel... I would. Bad experience.

1) Giant cockroaches in the bathroom's shower. 1) After 10:59am they refuse to offer tea or coffee or juice as room-service - a joke for a 5 star hotel that you can't order plain coffee even. And even before 10:59am you have to pay for delivery of it to your room - so much for "all inclusive". Horrible experience. 3) The beach is very bad in this whole area - algage everywhere, no clean sand. 4) They lie about "all inclusive" - you pay for room service delivery in the morning, for most drinks including wine, some room service food options.

3.5

Jan 2023

Good

My traveling neck pillow was stolen out of my room

3.0

Jan 2023

Okay but definitely not what we’ve experienced at other all inclusive resorts.

The location was beautiful!

The hotel is all inclusive but in order to get a reservation at an a la carte restaurant they would mandate that I purchase additional bottles of wine. Totally a high pressure up sell environment…got super old.

3.5

Dec 2022

Great Value

Good value for money Great Margaridas Kids pool was amazing and the kids loved it.

Room slightly outdated. Food not amazing but ok and entertainment was not great Overall a good stay and good value

5.0

Dec 2022

The hotel is simply amazing! Great food and service, amazing beach, clean and comfortable rooms. I couldn’t recommend it

All the facilities, the beach, the rooms

4.0

Dec 2022

Very good

pools, water park, kids activity, room, staff

5.0

Nov 2022

excellent, relaxing, loved our swim up room, will definitely be back to this location

safe, clean, beautiful design, room

2.0

Oct 2022

If the picture I uploaded could speak…

The location was good.

Food quality was poor. I ended up getting sick after eating at the steakhouse. Room wasn’t pleasant because lot of things were broken or not working properly. Staff seemed overwhelmed and wasn’t able to do their job properly. Didn’t feel like I was in Mexico staying at this property. Their all-inclusive was of poor quality, down to the food and drinks. We upgraded and wasn’t any better.

3.5

Oct 2022

It was a nice 1st stay in River Maya - Cancun.

Food was good, bed was somewhat comfortable. Water was hot and the massages we got were amazing. The ladies there really make it worth coming.

The room was ok, but there was a light blub out next to the bed. The shower leaked into the hall way every time we used it. It was like they didn't account for a dip in the tile to drain the water.

FAQs

How much does this resort cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $129 per night. This rental is $148 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Ocean Riviera Paradise All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Ocean Riviera Paradise All Inclusive. Enjoy the water!

Is Ocean Riviera Paradise All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Ocean Riviera Paradise All Inclusive?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Ocean Riviera Paradise All Inclusive

Resort in Playa del Carmen

Reasons to book

About this resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Eden Junior Suite

Eden Junior Suite with Jetted Tub

Eden Junior Suite Swim Up - Adults Only

Eden Junior Suite Rooftop - Adults Only

Eden Master Suite

Ocean Riviera Paradise All Inclusive

Resort in Playa del Carmen

Reasons to book

About this resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Eden Junior Suite

Eden Junior Suite with Jetted Tub

Eden Junior Suite Swim Up - Adults Only

Eden Junior Suite Rooftop - Adults Only

Eden Master Suite

Reviews

FAQs

How much does this resort cost compared to others in Playa del Carmen?

Is parking included with this resort?

Is there a pool at this resort?

Is Ocean Riviera Paradise All Inclusive pet friendly?

What amenities are available at Ocean Riviera Paradise All Inclusive?

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