Hotel Ambassador Mérida
Hotel in Merida
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Located 500 metres from Main Square in Mérida, Hotel Ambassador Mérida features a restaurant, bar and free WiFi.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Garden
Map of Merida
Available Rooms
Double Room
1 Double • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room
2 Double • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Triple Room
3 Single • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
La ubicación y el personal muy amable
Los desayunos continentales
0.5 / 5.0
No me gusto la atención personas despotas en recepción llegando habían ratas y les hice conocimiento a la recepción y me ignoraron al día siguiente baje al restaurante por que incluía desayuno gratis y me dicen que no pueden darme el desayuno que había que ir hacer el trámite en recepción para que pudieran darme el desayuno me dedico a viajar y es el primer hotel que me solicitan que vaya a tramitar el desayuno gratis es molesto que te hagan dar vueltas teniendo la posibilidad de dar acceso ellos al restaurante
No me gusto la atención personas despotas en recepción llegando habían ratas y les hice conocimiento a la recepción y me ignoraron al día siguiente baje al restaurante por que incluía desayuno gratis y me dicen que no pueden darme el desayuno que había que ir hacer el trámite en recepción para que pudieran darme el desayuno me dedico a viajar y es el primer hotel que me solicitan que vaya a tramitar el desayuno gratis es molesto que te hagan dar vueltas teniendo la posibilidad de dar acceso ellos al restaurante
2.5 / 5.0
Nada, la habitación súper básica El desayuno paupérrimo. La atención del personal mucho muy deficiente y siempre pegados al celular. Me pareció muy peligroso el elevador porque cerraba muy rápido, 2 veces me prensó y al subir o bajar el nivel del piso quedaba arriba o abajo, me da la impresión de que requiere mantenimiento
La atención….. Me pareció que estaban por estar, nada esmerados. En el restaurante, lo mismo. No quisieron servir porque no teníamos un pase de la recepción, pero nunca dijeron que había que pedirla ni tampoco la ofrecieron, decidí mejor buscar un restaurante en los alrededores.Aunque el ambiente exterior se siente agradable, también se percibe como viejo, descuidado, el lugar
4.5 / 5.0
La ubicación
Los elevadores
4.5 / 5.0
Las habitaciones son muy amplias, tiene buena ubicación ya que está cercano al centro
El internet funciona muy mal y el aire acondicionado hacía demasiado ruido
2.0 / 5.0
Die Laage ist gut
Unfreundliches Personal, Dunkle muffige Zimmer, brutal schlechtes Frühstück.
2.0 / 5.0
Location
Wifi ☹️ i never got signal and I was here for work. I was on 5fh floor and I have to go downstairs to get signal and even there weak 😢 unfortunately that is 80% important for me.
3.5 / 5.0
Location is great, and facilities are fine for the price.
The beds were hard and pillows same a 🪨 rock. Not good. Breakfast was given only to the 2 asults and not to the kids which were mentioned at time of renting the room.
The a la carta food was bland for the price. Coffee waa burn.
3.0 / 5.0
Staff
Age of hotel
4.0 / 5.0
The location was central to the main plaza (about two blocks down and one block over). The AC worked well. There is a nice, central garden and the small pool goes to a depth of 2.5 meters. The hotel is kept clean. The staff is friendly and helpful. It's very safe.
It is a little out-dated, but that was fine with us. The pictures of the exterior might make you believe it was built in the last 10 years. The hotel was actually built in the late 60s or early 70s. The bathroom is somewhat tight. The WIFI is very unreliable. Also, the breakfast is definitively 'continental'. Some pictures they've posted might make you believe it contains protein. That's not the case. It's toast, coffee, juice or a plate of sliced fruit, and cold cereal with milk. There is a small produce and flowers market a block away that offers simple breakfasts if that's what you'd prefer.
1.5 / 5.0
Price...that's it...
Breakfast was "included" but they gave us 1/5 of bananas and some classic cereal. That's it. Basically we had to have breakfast in another place. So we pay it for nothing.
They said us that we could change money (euros pesos) only the day after, so we waited and the day after they said they couldn't do it anymore. (We could plan in another way if they had told us in advance).
No professional at all....
Air conditioner in the room too cold. No possibility to adjust the temperature. Inside was freezing and outside there were 40° (104° F).
5.0 / 5.0
very close to la plaza grande.
the rooms are very spacious
0.5 / 5.0
Nothing, nothing at all. It was the worst hotel I have ever stayed at in all my years of traveling. Organized thieves, the whole staff. Police should investigate.
They could have not broken into my suitcase and stole my money. I'm not alone, read the other reviews. I count 7 cases of stealing from the rooms.
3.5 / 5.0
It's very clean and the staff are friendly.
There is a swimming pool in the yard.
The garden inside the hotel is very nice.
All the facilities are really really old!
No staff speaks English.
The price is not that good with regard to the facilities.
The breakfast should pay extra beyond the price of room, which includes toast, jam, coffee without milk.
2.5 / 5.0
Central location
Checkin was too long and with difficulty, room was not ready
0.5 / 5.0
Location, swimming pool and parking
Money was stolen from a suitcase in a locked room. There was no manager to speak to. The local police came and confirmed this. Reception team very unhelpful. Still no reply after sending by email comments.Police said security cameras could be checked. Nothing was done by hotel to help or investigate. There is a security problem there.
On looking further back on Trip Advisor pre pandemic there was money stolen from a room at this hotel.
5.0 / 5.0
It was 10 min walk from ADO station and walking distance to the historical center and many wonderful restaurants and coffee places. Merida was very safe, friendly staff who also arranged the taxi to the airport for us. The internet in the room was good. We have the view over the city. There was air-conditioning and hot water. Comfy beds.
3.5 / 5.0
not far from the bus station, nice rooms, fair shower. great view from the upper rooms.
Have about 15 spots around each leg because of all the mosquitos, itching was driving my nuts - no idea where they were coming from! lift was a little ropey. No plug by the bed.
1.5 / 5.0
Location
Customer service.
Not friendly,
I forget my ID in rexeption, didnt received a call or avise. I have to go s3veral days after I lea e. I have to ask for it
2.0 / 5.0
Location - very closed to the center
Rude staff - person at front desk looked upset when I asked for an extra towel which I needed bc they didn’t have small sink towels . Also, when showering water leaked to the toilet section , it was so messy, and the floor was sooo sleepy and wet even worse, I almost felt a couple of times. Breakfast was not as good either . The pictures they have are deceiving.
2.5 / 5.0
property is in a great location! In the heart of town center. There is so much sight seeing nearby and many variety of restaurants around as well, all at walking distance from hotel.
Bed was stiff , and only had two tiny pillows . we asked for extra pillows but we never heard back from concierge. asked again the following day and nothing was done.
2.0 / 5.0
there was no Wi-Fi in the room. you had to go in the garden to get signal
1.5 / 5.0
location
really old, need urgent refurbishment. for 50€/night in Merida we were waiting much more. no internet at all. breakfast room dated and not much option
FAQs
How much does this hotel cost compared to others in Merida?
The average price for a rental in Merida is $62 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Ambassador Mérida. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Ambassador Mérida. Enjoy the water!
Is Hotel Ambassador Mérida pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Ambassador Mérida?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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