The Franklin London - Starhotels Collezione

8.0

Outstanding(509 Reviews)

Hotel in City of Westminster

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pets allowed, Air conditioner and more

About this hotel

Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodation with free WiFi access and a Hammam floor.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

0.2 mi

Tower of London

4.1 mi

Available Rooms

Superior Double Room

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Room

1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 Queen • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive Suite “Suite Temptation”

1 King • 355 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Single Room

1 Single • 161 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

$$$$

The Franklin London - Starhotels Collezione

$$$$

8.0

Outstanding(509 Reviews)

Hotel in City of Westminster

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pets allowed, Air conditioner and more

About this hotel

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

0.2 mi

Tower of London

4.1 mi

Available Rooms

Superior Double Room

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Room

1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 Queen • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive Suite “Suite Temptation”

1 King • 355 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Single Room

1 Single • 161 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Reviews

8.0

Outstanding(509 Reviews)

100% verified reviews

4.0

Dec 2024

Nothing spectacular

Location

The night staff, and the layout of the rooms.

9.0

Jul 2024

Comfy

Nice small luxurious hotel Very nice staff especially Aisha in the reception 😍

Comfortable Location

5.0

Jul 2024

For the money, this wasn’t worth it and wouldn’t return.

Great location. Clean.

The floors in the rooms were like a skating rink and a serious slip and fall waiting to happen. Pillows were flat. Shower a challenge to get in and out of - useless for older people or physically challenged. Shower pressure non existent. Breakfast not good - tasteless options, slow service, bread like cement.

10.0

Jan 2024

Great hotel & staff - highly recommended

Everything was great

Nothing - all spot on

8.0

Oct 2023

Sehr angenehm; gern wieder

Ruhige Lage Sehr freundliches Personal

Kleinigkeiten waren zu bemängeln wie durch die Decke tretendes Wasser der Dusche im Zimmer darüber; minibar wurde teilweise nur auf nachfragen aufgefüllt ;

9.0

Aug 2023

A enjoyable stay in a charming hotel

Location , very friendly staff & the boutique f el of the hotel

Some of the furniture slightly tired but the overall condition of the room was good

9.0

Jul 2023

Would definitely stay there again without hesitation

Lovely, quiet location. Spotless and luxurious. Excellent service from superb, friendly staff. Food was faultless.

Could hear the room next door, gap at the bottom of the adjoining door, but with the bedroom door shut, wasn't a problem. Could have done with a guide for the room comfort panel, we couldn't get the air conditioning to stop blowing.

10.0

Jul 2023

Lovely place🫶🏼

Room Design,Location,staff,the garden view,Silent place.Espresso Machine🤤 Penhaligon’s

6.0

Jun 2023

lacklustre experience for a supposed 5 star hotel.

good location

The furniture and room switches were dated, or shonky; definitely not in line with a 5 star hotel. Room was on the fifth floor which could only be reached by a separate staircase that was smelly and creaky. Few hidden charges at check out that weren’t clarified at time of booking. For price point, I would stay elsewhere next time.

9.0

Jun 2023

Quiet small hotel with boutique design vibe. Covenient for museums, shops and restaurants.

great location in South Kensington but quiet. a cosy small hotel with a moody classy design vibe. staff was very courteous and helpful. it’s lovely they upgraded us to a bigger room with a separate level lounge space.

the bathroom is small and some of the hardware is getting a bit tired so probably needs replacing.

9.0

Jun 2023

Superb

The staff was superb esp the concierge Teodor

The bar closed at 11 and no designated place to smoke or vape. For a longer stay i would not choose this place.

10.0

Jun 2023

We're hoping to go back some day.

The staff, most especially the concierge team and restaurant manager, were beyond exceptional.

4.0

Jun 2023

not worth the money

the location, breakfast, the rooms are pretty and clean

the a/c in the room was broken and the outside temperature was 30C, so it was very difficult to sleep. the hotel doesn’t have a technician on site and therefore it was only possible to fix it next day.

7.0

Jun 2023

Nocely designed hotel but many maintenance issues, totally not worth the price

Beautiful hotel in historic building, nice neighborhood near V&A museum

AC didn’t work in our room and since it was on the last floor the room was very hot. We complained and at the end on the second night we were moved to another room where AC was working but was very loud. Overall, not something I would expect in a GBP400/night hotel.

9.0

Jun 2023

Superb

Central to shopping, museums, and park Comfort of bed Quality bathroom Great breakfast

10.0

Jun 2023

Looking forward to going back.

Staff is amazing! Loved the all-day menu. Beautiful bar.

9.0

Jun 2023

Superb

staff were fantastic, great location

7.0

May 2023

Comfortable & good location

Excellent location. Comfortable bed and friendly staff.

Some TLC needed with fixtures and fittings - door handle broke off when we tried to exit our room! Also no hot water for bath on evening. Breakfast OK but continental items arrived with hot cooked breakfast rather than before, which wasn’t ideal.

9.0

May 2023

short but sweet

beautiful large Chelsea town house with gardens

staff maybe tried too hard to please but in a quite formulaic way, would benefit from asking more questions and personalising service a bit more

10.0

May 2023

A secret gem

All the little touches! From arriving to leaving this hotel they think of all the little things! Attention to detail is second to non!

It would be nice if there was an outdoor area but recognise this is probably out of the hotels remit......this certainly would not stop me re-booking again!

3.0

May 2023

so so

people and location

facilities are very poor.. air conditioners are not working well

6.0

May 2023

unfortunately due to the accommodations it was not wonderful. The staff was excellent

location

my initial room was terrible, and while a change was made, it also was not comfortable

5.0

Apr 2023

it was unimpressive and rather disappointing

the location

the dark room. dated bathroom black of area to get make up ready. lack of full length mirror. control panels for the lights that cannot be dimmed leaving the room too bright to sleep. lack of pillows.

8.0

Apr 2023

A garden view from the room to remember .

The hotel ambiance , view from the window , staff attentiveness .

Room ceiling soundproofing . AC/Heater fan noise . Coffee stains on the beautiful carpet . In general the maintenance should be on a par with beautiful interior .

10.0

Apr 2023

A hidden gem in South Kensington

love the interiors and the staff are helpful and friendly.

nothing

9.0

Apr 2023

Nice experience

The bathrooms

We had to wait for the breakfast for 70' which is not at all normal

FAQs

How much does this hotel cost compared to others in City of Westminster?

The average price for a rental in City of Westminster is $218 per night. This rental is $16 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The Franklin London - Starhotels Collezione. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Franklin London - Starhotels Collezione pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Franklin London - Starhotels Collezione?

We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, laundry, and hot tub or spa.

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The Franklin London - Starhotels Collezione

Hotel in City of Westminster

Reasons to book

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Available Rooms

Superior Double Room

Deluxe Room

Junior Suite

Executive Suite “Suite Temptation”

Single Room

The Franklin London - Starhotels Collezione

Hotel in City of Westminster

Reasons to book

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Available Rooms

Superior Double Room

Deluxe Room

Junior Suite

Executive Suite “Suite Temptation”

Single Room

Reviews

FAQs

How much does this hotel cost compared to others in City of Westminster?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Franklin London - Starhotels Collezione pet friendly?

What amenities are available at The Franklin London - Starhotels Collezione?

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