Canyon Lodge Désert Agafay
Hotel in Marrakesh-Safi
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Situated in Lalla Takerkoust, 36 km from Menara Gardens, Canyon Lodge Désert Agafay features accommodation with a seasonal outdoor swimming pool, free private parking, a garden and a shared lounge.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Marrakesh-Safi
Available Rooms
1 King • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 10.0
O que gostei mais foi a vista deslumbrante para as montanhas do Atlas e o potencial da piscina infinita (infelizmente com água gelada).
O quarto era espaçoso e tinha um bom WC e um alpendre.
Infelizmente não foi a experiência que esperávamos, foi decepcionante.
O Hotel encontrava-se com algumas obras, principalmente na zona da piscina, existindo bastante barulho e ruído ao redor, o que não dava para poder estar sossegado a relaxar.
A zona da piscina fica distante dos quartos e da zona comum, tendo que percorrer um caminho com subidas e descidas, para além de que, ainda não existe um bar de apoio junto à piscina (estão a construir).
O Hotel não tem Wi-Fi e há pouca rede. Dizem e querem apenas aceitar pagamentos em dinheiro, apesar de terem disponível maquina para cartões visa.
O jantar está incluído mas todas as bebidas são pagas à parte. Além de que, esperávamos encontrar algum tipo de show ao jantar (como demonstra as fotos e descrição no booking), e não houve nada. O funcionário justificou com o facto de apenas ter 4 reservas e o tempo não estar bom (vento e frio à noite). Nem as fogueiras foram acesas para podermos desfrutar da noite na zona comum, apenas foi servido o jantar cedo.
Apenas existe um funcionário presente no hotel até à hora do jantar. Senti que o funcionário não era muito prestável, nem demonstrava grande preocupação para com os hóspedes, apesar de, quando solicitado, ter arranjado ligação ao seu telemóvel para poder aceder à Internet.
O quarto apesar de espaçoso, não era cama de casal mas sim duas camas individuais juntas com colchões um pouco desconfortáveis.
A piscina tinha a água gelada o que impossibilitou dar um mergulho (também o tempo ventoso não ajudou)
10.0 / 10.0
L’accueil et la très grande gentillesse des deux jeunes hommes qui se sont occupés de nous
Très attentionnés, souriants et chaleureux 👍👍
Vraiment super agréable
Tout était parfait
9.0 / 10.0
Està enmig del desert, la gent que hi treballa és excepcional ja que fan tot el possible perquè estiguis a gust! El menjar bó i el sopar al costat del foc és màgic
La piscina està molt molt freda i a l’habitació a la nit hem passat una mica de fred ja que l’estufa no funcionava
8.0 / 10.0
Un endroit paisible avec une vue imprenable sur le désert d'agafay. Le personnel est gentil et accueillant, la chambre est grande avec des baies vitrées donnant sur les dunes. Les repas sont copieux et bons , servis au coin du feu.
Les finissions du lodge sont clairement à revoir et contrairement à ce qui est annoncé , la piscine n'était pas chauffée mais ça ne nous a pas empêché de passer un délicieux moment .
8.0 / 10.0
L’emplacement
Les finitions
8.0 / 10.0
Posizione fantastica immersa nel pieno del deserto .
I ragazzi che ci lavoravano sono super gentili e sempre pronti a soddisfare le esigenze degli ospiti. Piscina paradisiaca
Andrebbero attenzionati un po’ tutti i particolari attorno alla struttura . Servizi in piscina danneggiati e lasciati lì all’abbandono , mancava del personale per chi volesse mangiare qualcosa in piscina , infatti ho dovuto fare in maniera autonoma nell’andare al ristorante e prendere un’insalata per poi portarla in piscina . L’ho lasciata su un tavolino pensando che qualcuno la ritirasse e invece per buona educazione l’ho ripresa e riportata al ristorante . Servizio Wi-Fi quasi inesistente e c’erano diversi oggetti danneggiati in camera come la finestra per uscire sul terrazzino , mancava la luce nel guardaroba , la parete della vasca completamene deteriorata e mancava lo scopettino nel bagno . Specifico che ho soggiornato nella tenda khalimari . Insomma c’è tanto potenziale che se venisse guidato in maniera diversa renderebbe ancora di più , senza dimenticare che si fanno pagare una notte 250€ con cena e bevande escluse
4.0 / 10.0
L'endroit est calme. Très ressourçant . La vue est magnifique depuis la piscine.
Literie confortable malgré que le sommier soit une planche.
Le petit déjeuner n'est servi qu'à partir de 9h.
Vraiment dommage que la propreté ne soit pas au rendez-vous. Une trace de bouche sur mon verre censé être propre, les tables ne sont pas lavés. On les lave grossièrement avant de nous servir.
Les finitions ne sont pas terribles. La décoration n'est pas harmonieuse.
La piscine était froide, alors qu'on nous a dit qu'elle était chauffé à 26 nous n'avons pas pu nous baigné, même les enfants!
Pas de jeux de société proposé.. Les enfants peuvent trouver le temps long.
L'emplacement est parfait pour se détendre, vraiment dommage que le reste ne suive pas. Billard cassé, avec un mannequin désarticulé dans la pièce !
Le même spectacle tous les soirs, pour ceux qui reste plusieurs nuits c'est pas terrible !
Je conseille 2 nuits grand max !
9.0 / 10.0
Ein Ort der Ruhe und Entspannung mitten in der Wüste. Ideal, um nach den Erlebnissen in Marrakesch, das Erlebte Revue passieren zu lassen. Genial!
10.0 / 10.0
Séjour magnifique. L’endroit, l’ambiance, le cadre incroyable … je reviendrais certainement. Le personnel est très serviable et aux petits soins. Nous avons tout aimé !
1.0 / 10.0
No flexibility during medical issues to cancel free of charge, no emphaty, just eager for money. Not even answering to emails, whatsapp, phone calls, just ignoring.
5.0 / 10.0
We were kindly upgraded to a very big room. The swimming pool was really lovely and drinks were served at the pool.The breakfast was passable. We could have breakfast when we wanted to but compared to other breakfasts in Morocco is was just ok.
We were upgraded to a very nice large tent which was unbearably hot when we arrived. There was no electricity ( not their fault perhaps ). There was an air-conditioner in the room which din't work even once the electricity was activated. There was a bath which filled with a trickle of water which was tepid. My husband wasn't well which is why a bath was important. The dinner was really hardly passable. The starters were ok however the main course of a beef tagine was barely edible. The meat was tough and stringy.
I would the music show rather invasive and substandard.
9.0 / 10.0
Good location. Beautiful swimming pool. very nice tents, with amazing view. Seemed like the nicest desert camp in the region to me (drove past some). Very friendly and cooperative staff. Friendly owner. Wifi works sometimes, which is better than expected in the desert. Renovation was in progress (plants, tiles): looked very good. Fun excursions.
Timing of the dinner not suited for young kids. Luckily we already read about this here and prepared for that. Staff was very helpful, proposing to provide food for the kids earlier. At some point there seemed to be a problem with the pool drainage/sewage system, with some waste ending up in the pool. It was only a few minutes. Some short power outage, no big problem. Blood stains (from squashed mosquitoes?) in the bathroom.
10.0 / 10.0
Excellent local food, very nice pool, super friendly staff, kid friendly
3.0 / 10.0
Breakfast was pretty good, and the pool area was quite relaxing, but it was not enough to compensate for the stress caused by the rudeness of the staff in charge of taking care of hosts. I know it might sound like a contradiction
I’m sorry to say that I’m deeply disappointed in the people at the camp. It was not just a matter of falling short of expectations, which would not have been much of a problem. Having to deal with these people was truly humiliating. As a first thing, we had some communication issues with the property manager about the transfer to the camp. Transfer is a service that the property offers (for an additional charge of course) which we chose to use for arriving at this structure. Arranging the meeting with the driver was seriously hard due to very long response time and the fact that we were never given a meeting point. However, the transfer to the camp was not the true issue.
Once arrived to the property we were welcomed with a tea and a chat about our departure the following day. The manager offered to take care also of our transfer to the airport, which we really appreciated since the desert does not offer much in terms of transport services. We agreed upon the departure time: 12pm. It was essential for us to leave at that time to be sure to catch our flight back. We were repeatedly asked about the details of our transfer to the airport, so we felt quite confident about it. The next day we had breakfast, packed our things, went to the main tent, where the reception was, and asked about confirmation of our transfer. The person in charge of arranging transfers (the one we spoke with the day before) showed us a text confirming the transfer at 2pm. It was way too late: we would have missed our flight. We kindly asked if he could move up the transfer at the time we asked for the day before. He initially refused, but I explained it was crucial for us to leave earlier, so, even though clearly unwilling to bother helping us, he said he would take care of it. Some minutes later I went check on the time the car would have arrived. The guy was doing everything but taking care of our request. Unsurprisingly, he again said 2pm. It was past 10.
9.0 / 10.0
We adored the superb location, the fantastic swimming pool, cosy lodging and the friendly staff. Breakfast, lunch and dinner were of high quality. Also the live music during dinner was much appreciated, giving it a enjoyable atmosphere. We highly recommend staying two nights in this lovely place!
Considering it is a remote place that is mostly self sustained it is no wonder that sometimes small inconveniences happen like limited (hot) water supply or small defects. It is part of the experience...
2.0 / 10.0
The dinner is a set meal, the cooking for meat eaters was reasonable (although vegetarians will be disappointed).
They sell wine and beer.
They have an infinity pool.
The tents are large with a good sized bed.
The hotel didn't answer messages through booking.com and said they preferred WhatsApp. My number was passed to a driver without my permission.
The hotel made an error on the transfer so the car came a day early and they initially tried to blame me for the confusion.
When we arrived at the hotel they said they had overbooked and put pressure on our party to share rooms (they also did this with a group of friends travelling from Ireland, so this wasn't an isolated incident). This was not handled professionally, we felt pressured to comply. If we had been told there were not enough rooms before we transferred from Marrakech we probably would have just cancelled. It was not a warm welcome at all, it felt confused and muddled.
Possibly because we did not share rooms we were not provided with much information on the residence (for example, we didn't know that there was an option to have lunch, we were never shown a menu or a price list for drinks, we were not told about activities).
The tents were shabby and poorly designed. For example, in my tent the shower and toilet doors could only open half way because they collided with the sink, in my friend's tent the back terrace door would not close so they had to sleep with it open which is a clear risk to their safety and that of their belongings, in another friends' tent the shower fell off the wall the first time she used it.
The tents were very hot, but the air con was not connected and there we no fans for guest use which made my stay extremely uncomfortable.
The grounds of the hotel were still under construction, so outsite our tents there were piles of gravel, rusty wheel barrows, broken tiles and general trash. By the pool workmen were doing building work.
The pool was quite a long, dusty walk from the tents. It is a very inaccessible venue for anyone with mobility issues.
The staff were very uncommunicative.
7.0 / 10.0
was nice to be out in the desert! the staff were all really lovely. the beds were big and comfortable. the little terrace outside all the rooms were lovely to soak up the sun, as was the area by the pool. dinner was absolutely superb and incredibly filling! lots of food! would recommend.
some of the communal facilities such as toilets weren’t fully maintained I.e no lights, and the performers at night asked for tips but we didn’t have any cash on us. but would still definitely recommend
8.0 / 10.0
Location and the view.
Noisy night caused by generstor and construction work.
6.0 / 10.0
food, entertainment, location, swimming pool and grounds
no health and safety, not ideal for reduced mobility, no punctuality, dated design, no internet, swimming pool not heated
10.0 / 10.0
Great desert experience and very friendly staff
Everything, from the view, the pool and the friendliness
4.0 / 10.0
hmm.. it was really average.
lack of transparency about the extra charges, inadequate facilities at the pool and the room. no air conditioning in the room.
10.0 / 10.0
A full of good surprises, spectacular swimming pool, amazing desert views with the atlas mountains at the back, the food, the music show, we even celebrate my wife birthday and they make a good surprise. Also I like the cat
Nothing
7.0 / 10.0
- the staff and the down to earth feel of the whole place
- food and dinner experience was great
- camel riding was easily organised and really fun
- location was lovely
the idea of the space is really great but the space and rooms are starting to look a bit shabby (eg bathroom pain splotches, doors not closing, not super hot water at times etc)
5.0 / 10.0
Food and welcome from owner were very good. Nice music in main tent in evening.
We were unlucky with weather, but meant we had a very wet floor in am. The camp does need some TLC.
9.0 / 10.0
The service, the food and the overall experience.
Thanks to the amazing staff
10.0 / 10.0
Situation exceptionnelle en face de l'Atlas, piscine superbe. Très calme
9.0 / 10.0
Amazing staff, nice food, great location and facilities. We really enjoyed our stay, it was very peaceful and quite. Staff made our stay very special, cannot thank them enough!
Toilet in our tent was a bit small even though the tent and bathroom were gigantic. The room was a bit cold as well during the night but in the end it's the dessert in December...
10.0 / 10.0
view
10.0 / 10.0
Beautiful place with great service!
10.0 / 10.0
The place is amazing! The room was big, nice and had amazing views. The pool is really nice too and the food is so tasty, we loved it! The people working there were super helpful and make our stay even nicer!
Nothing bad to say
9.0 / 10.0
Incredible facilities / views / the Canyon itself is beautiful esp if u want a nice little hike in the evening.
Emmanuel is an incredible and caring host and got a great team around him.
Food - a true highlight of the evening - a lot of it and probably the best one we have had so far ( and I have been in Morocco twice!) If the chef opened a restaurant- I'd b there !
Swimming 🏊♂️ pool is amazing.
Overall- this was a great choice.
Sleeping with the moon and stars ☪️ is an incredible experience...
Wish the food / dinner service started earlier. 9:30 is way too late for us to eat :-( especially with no snacks avail in between.
Flies - too many of them and they kill the vibe a little. But no control over them so we get it!
A little too cold at night so a heater would be great.
Some live music 🎶 would have been a great addition.
7.0 / 10.0
pool, food and activities
no entertainment at night
FAQs
How much does this hotel cost compared to others in Marrakesh-Safi?
The average price for a rental in Marrakesh-Safi is $79 per night. This rental is $45 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Canyon Lodge Désert Agafay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Canyon Lodge Désert Agafay. Enjoy the water!
Is Canyon Lodge Désert Agafay pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Canyon Lodge Désert Agafay?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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