Summit Hermon Hotel & Spa
3.6
Good(135 Reviews)Hotel in Darjeeling
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsInternet / Wifi, Parking, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Darjeeling, 10 km from Tiger Hill, Summit Hermon Hotel & Spa provides accommodation with a shared lounge, free private parking and a restaurant. This 4-star hotel offers room service, a 24-hour front desk and free WiFi.
Amenities
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Family friendly
Map of Darjeeling
Available Rooms
2 King • 355 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 King • 355 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(135 Reviews)100% verified reviews
3.6
room with view , great size ,clean toilet with hot water . Ms Barsha front office stuff very helpful while checkin.
Lack of towels in toilet , cleanliness of the room , weak internet in the room. Bed is too soft not gud for back .
3.6
Parkplatz vorhanden.
Die Lage, der Preis, die Ausstattung. Alt ja, von Heritage keine Spur.
Keine Abluft, feucht kondensierendes Zimmer und Badezimmer, Zimmer war kalt bei Ankunft, Warmwasserboiler war bei Ankunft aus, geringe Kapazität. Einen Heizlüfter und einen sauberen Bettbezug gab es nur auf Anfrage. Zimmer sehr laut - Zimmertür nicht dicht.
3.6
It was a really great experience, The Staff was helpful & trained enough to address Our needs, Breakfast and all the food were really good .
NA
3.6
Service
Room size
3.6
The view of Kanchenjungha and Darjeeling from the room was amazing and breathtaking. The staffs at the hotel were very cooperative and helpful. The rooms were spacious and well maintained and designed. It was perfect for a family trip with elderly and kids.
3.6
Restaurant served very good food
Very small room, no bath tub, wifi won’t work
3.6
great views and convenient location. walking distance to main area but safely away from the noise and chaos
some staff members were a bit rude during our check in and initial arrival. however, the night/early morning staff member (I do not remember his name) was incredibly kind and helpful! he alone redeemed our experience.
3.6
I like location and food and room but wash room size is different and we didn't get the view room
Few feedback for the improvement as a customer point of view.
1.Housekeeping should change and keep all new amenities like chappal..teeth kits and lotion. When you clean and do the room service you should think a new guest in the room and create your impression accordingly.
2. Front desk executive Ms.Reshma should be more smile towards guest's query..She should listen all things of a guest rather stopping the guest and shouldn't be annoyed at guest questions. Thanks
3.6
Have to call many time for single requests
3.6
All
Nothing
3.6
food ok for evening not for breakfast
cleaniness
noisy room dogs , pigeons in attic room
dirty bathroom
laundry was very very late
locks broken on door when arrived amd needed to sleep waited 3 hours to fix , couldn’t leave room
3.6
Overall this was an amazing stay. I'll break down the highlights
Location and Hotel Itself;
Located up the hill a bit from the downtown this space is still an easy walk to the Mall, but allows you to get out of the hub bub. Additionally it's nice and close to the peace pagoda which was a great way to start the morning. The hotel leans heavily into the mountain lodge theme with lots of exposed wood paneling and dark stained wood furniture, which for me is a win. The hotel itself has a comfortable austerity about the entirety that was a nice break after some more gaudy locations.
Staff:
Staff was beyond amazing at this property. The manager Reshma took care of everything we needed and even the things we didn't know we needed. They handled getting laundry done on short order, helped us find an authentic local tea experience, arranged a day tour, and many other small items. They were courteous and attentive without seeming over the top or smothering. Really made the stay
Room:
Room was spacious and comfortable. It was a bit dated and the location of our specific room as fairly close to the dining area which meant we had a bit more noise at night, but nothing that bad. The view from the room was fantastic! The bathroom was a large wet bath, meaning the shower was no contained in the space. This led to it being a bit wet at times, but everything worked well and the water was nice and hot.
Food:
Breakfast was tasty with plenty of choices for indian food, and a few continental items as well. The dinner menu was solid as well, everything we ordered was tasty and well priced.
Nothing negative that was really significant. They do require you to leave the key at the desk during the day if you'd like your room cleaned, so that might not be amazing for some people and some outlets were a little picky with our adaptors but there were enough that it wasn't a big issue.
3.6
Was clean and staff were good
3.6
Misleading pictures on booking.com, rooms are way smaller, surrounding of the hotel is all congested with other buildings.
Rude restaurant staff, they charged us for services we didn’t consume because of some miscommunication on phone.
3.6
staff is good....cooperative
Far from mall road.....no toiletries available in bathroom even towels was not placed in bathroom
3.6
Food
Noisy place to stay
3.6
Everything
Food taste can be improved
3.6
The food and hospitality
was Excellent
There are some issues in washroom
3.6
Staff and live music at the restaurant
Missing hospitality. Got greeted with the question why we didn't answer the phone earlier and told about an upgrade which was the actual room category we had booked. Moldy bathroom, very noisy (bells and phone ringing), stained bedsheets and towels, no proper housekeeping.
FAQs
How much does this hotel cost compared to others in Darjeeling?
The average price for a rental in Darjeeling is $39 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Summit Hermon Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Summit Hermon Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Summit Hermon Hotel & Spa?
We found 8 amenities for this rental. This includes internet / wifi, smoking allowed, parking, laundry, and balcony or patio.
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