Elevator security

No complaints

Breakfast was good

A view of the riverfront instead of Chase Center!

Breakfast, coffee, tea are was really nice. Friendly staff, facilities was clean

The price of hotel is extremely high

Didn't have breakfast

Nothing

I was there for a high school reunion. But I actually didn't get to stay there. Because I work in 2 restaurants, most of payments are in cash, but I wasn't allowed to split tender to pay for my room. So I had to find other accommodations

Nowhere did I see that payment had to be all on my card. If I had seen that I could have gone to the bank before I drove 3 hrs to go to check in for my event.

The front desk employees were super friendly and informative made for a welcoming experience

we enjoyed everything, it was very clean and had a homey feel

Great location, clean and friendly staff

The air conditioning is very noisy in the rooms

Location, nice facility, breakfast, laundry facility, ice available on floors, rooms nice, technology

Running toliet, 1st room received disability room, called to have change, requested queen bed when booked room but received two beds.

FRIENDLY Staff

Expensive water

Location on the river walk, close to many dining options is great. All the staff was great, but Gerard really stood out. Thanks!

The lady at the front desk was very helpful and friendly.

Expected better towels at a Hyatt

Nice hotel, clean and bright. Staff were very nice and helpful, room was good and nice and clean. Handy for a couple of nearby restaurants Breakfast was just ok, nothing too special.

Location isn’t that great, room rate is high for what you get.

The location is right on the Riverfront. We were able to walk to nearby locations. Very well kept hotel.

It was freezing in the hotel, but that's not really a bad thing. Bring a sweater or a jacket.

Very good breakfast, i never ate in the bar at night so I can't comment on the food but during the 7 nights I was there I didn't see anyone eating there. That might have something to do with the huge portions you get for lunch. Some nice places to eat all within 5 minutes walk of the hotel and there is a lovely riverside walk at the back of the hotel. Across the road is a baseball stadium and an Imax cinema. I was there for my sons graduation in Newark so didn't spend a lot of time in Wilmington but what I saw of it it looked nice and was only a 35 minute ride from Philly airport.

I was on the 2nd floor had zero views (looked at a wall for 7 nights) so try and get a bit higher up if you can. The waitress at breakfast was a bit too keen, I put my glass of juice down and went for food, came back and she'd cleared it up.

As per my parents feedback, breakfast was great. I’d also like to say my interaction with the staff (Louis Nock)through email was a true definition of what customer service should be. I’d definitely stay here when I visit Wilmington.

top notch facility, on the river. it was clean and the staff was Friendly! I was greeted with a snails as soon as I walked in by Neil and his coworker.

none.

Food was good It

This was my first time having windows with the black out screen I was looking for the curtains Plus the remote button for the shade did not work, but I made the best of it, once I was assured people could not see I'm the window.I was to tired to change rooms.It was room 218 fix the remote for the shade.

The friendly staff.

The water

the staff was fantastic , the place was beautiful and clean , the breakfast was amazing

nothing , it was great !!! ahhh the pressure in shower could have been better , but that is knit picking