Krystal Grand Puerto Vallarta - All Inclusive
Hotel in Puerto Vallarta
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Located in Puerto Vallarta, 200 metres from Playa de Oro, Krystal Grand Puerto Vallarta - All Inclusive provides accommodation with a fitness centre, private parking, a garden and a terrace.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Puerto Vallarta
Available Rooms
Junior Suite Hacienda King
1 King • 462 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite Hacienda Double
2 Queen • 462 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite Hacienda Pool View King
1 King • 462 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite Hacienda Pool View Double
2 Queen • 462 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite with Private Pool
1 King • 538 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
7.0
La atención solamente
Había cucarachas y llegué y me cobraron un cargo extra
1.0
El servicio se ve exageradamente distinto entre mexicanos y extranjeros, siempre con preferencia hacia ellos. Íbamos un grupo de amigos y a todos nos robaron dinero, abrieron nuestras maletas, tuvimos problemas con las toallas porque siempre nos registraban más toallas de las que sacábamos.
6.0
El trato del personal
Las cortinas de la habitación estaban sucias, hay cucarachas, las instalaciones del hotel son viejas . No hay suficientes camastros, los apartan todos y te quedas sin lugar
1.0
Nada
Cucarachas en el baño. Ruido atroz. Chabacano
4.0
El gimnasio
El cuarto no tenía que lo que me ofrecieron, no había caja fuerte, el baño no bajaba bien, las instalaciones estaban deterioradas. La comida no era muy variada, había alimentos rancios como los totopos, entregaban vasos rotos, la verdad si hay mucho que mejorar ya que por el precio la verdad se me hace muy caro para lo que era.
9.0
Bufete de buena calidad, personal amable y servicial.
Habitaciones con camas cómodas y AC funcionando perfectamente bien.
Servicio de cuarto excelentes.
Alberca climatizada y buena cantidad de camastros en playa.
Tiene servicio de estacionamiento gratuito.
Gran Opción para pasar unos días en la playa en temporada baja, temporada alta los precios aumentan bastante y puedes disponer de otras opciones.
La TV de la habitación no es smart, por el precio, ya debería serlo.
Tienen varios restaurantes de especialidad, que es bueno, pero tienen uno llamado "SteakHouse" donde irónicamente, no sirven cortes, hamburguesas, fajitas y costillas si, pero un corte de carne en un "SteakHouse" no lo tienen.
La planeación de la fiesta de año nuevo, un desastre completamente. Para pasar año nuevo, no se recomienda.
9.0
La atención
La comida estaba buena, pero puede mejorar
9.0
El personal muy atento y amable. La comida de los restaurantes temáticos. Las instaciones.
La comida bufet que sirven en el Sea Breeze y en el Talavera.
10.0
Muy completo el desayuno
Y el alojamiento bien 👍
Que cerrarán el restaurante de Cortes y italiano en fin de semana y no lo comuniquen desde la llegada al hotel.
5.0
Un poco no me toco buena vista cómo se veía en al foto cuando reserve
La comida está súper mala , no hay variedad de los 3 días que estuvimos solo cambiaban salsas pero siempre lo mismo
10.0
Excelentes instalaciones, personal muy atento, comidas de calidad
Hubo una falla en el aire acondicionado de una habitación, pero lo resolvieron de inmediato cambiandonos de cuarto.
5.0
Las habitaciones están muy cómodas.
Pésimos servicio de parte de los meseros. Llegamos el sábado después de las 5 nos negaron el servicio xq ellos terminaban a las 7, el día domingo todo el día estuvimos en área de alberca y nosotros teníamos que ir por nuestras bebidas porque le hablábamos a los meseros y nos ignoraban, fue como hasta las 5 que uno se acercó a atendernos y duró más de media hora en llevarnos una bebida. Para pagar un todo incluido no vale la pena
7.0
The convenience, the all inclusive option, the visual aesthetic
The lawn chairs were not clean or well maintained. I also didn’t like people constantly walking by on the beaches selling things constantly.
7.0
grounds
loud music at the pool
8.0
Not so eco friendly. A lot of plastic for the hamburgers
10.0
The service throughout our stay was so good everyone was so attentive. Carlos is one of the nicest people I've ever met He was so attentive and gave the absolute best service he works so hard making sure everyones having a good time!
10.0
location
7.0
staff, location
wifi wasn't in room- had to switch rooms. all inclusive food was medicore
9.0
The staff was super nice & friendly.
The restaurants for dinner Catrina and the steak house were delicious.
Food variety is really good and fresh.
Hacienda side is beautiful.
The speaker & music at the pool was too loud
The lighting at the French & Italian restaurants is too bright for a dinner time
4.0
only the food
the rooms need to renovated. check in process needs to improve, in my opinion the customer services was 4/10. no one told us when the room was ready, and we had already been waiting 3hours in the lobby.
5.0
all inclusive
the room we got smelled really bad like mold or something.
10.0
Exceptional luxurious room, great amenities, a cool beach(no crocodiles!:)) with nice ocean waves. Literally, the best concierge service I've experienced. Please send my warm regard to Stephen, he was so welcoming and helpful and made our stay exceptionally relaxed, and our mood was just great from the first day.
9.0
Great room and exceptional service.
Food could be better, breakfast very minimal.
5.0
my husband and I had a terrible experience with our room . it was dirty, bathroom glass door was falling. A worker walked into our room while we were naked taking a shower! Nobody showed up to clean the room. No robes available in the room. it looked like they gave that room by mistake or something because it was not nicely prepared for our stay. the frigobar was leaking.
10.0
I loved their entertainment provided as well as their French cuisine.
there was some work on progress for maintenance. it would be nice that the work was schedule on times that were less active for the tourist.
5.0
The hacienda side was excellent as it was quiet. however the beach area was not relaxing at all. We were approached by vendors every 5 minutes. The bread in all the restaurants were amazing. It compensated the poor quality of the food. The roof top pool and sushi were superb. I had been to Mexico for the last 25 years and had been to so many all inclusive. There is a reason why this hotel is easy to get at the last minute.
I am not sure how the management can take care of the vendors who go over the ropes and approach the guests. vendors are supposed to be on the other side. Pallidium and Riu have the vendors on one side and they have a hut and people approach them if they want to buy. The vendors around Krystal are very aggressive. The security cannot keep up with them or they simply ignore them.
The food in the a la carte restaurants were dry especially the fish and meat.
The meat were so hard and chewy. The Mexican restaurant was the worse.
The restaurants ignore allergies and don't seem to care.
Employees for the most part are on their phones a lot and don't look at you say hi. In the buffet the waiters ignore you and the greeters ignore you as well.
booking.com and the property advertise that if we cannot all make it, there's is partial refund. I get passed around. Booking.com says it's the property responsibility and the property says it's booking.com. False advertisement. I tried so hard to get partial refund as my husband could not make it due to flight cancellations.
FAQs
How much does this hotel cost compared to others in Puerto Vallarta?
The average price for a rental in Puerto Vallarta is $221 per night. This rental is $9 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Krystal Grand Puerto Vallarta - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Krystal Grand Puerto Vallarta - All Inclusive. Enjoy the water!
Is Krystal Grand Puerto Vallarta - All Inclusive pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Krystal Grand Puerto Vallarta - All Inclusive?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.
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