Hotel Cartagena Dubai
Hotel in Cartagena
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Set in Cartagena de Indias, a few steps from Bocagrande Beach, Hotel Cartagena Dubai offers accommodation with a restaurant, free private parking, an outdoor swimming pool and a fitness centre.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Cartagena
Available Rooms
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 592 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 215 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
1.0
Ubicación
Temática
Pésima relación costo beneficio
Servicio Regular
Instalaciones poco mantenimiento
2.5
La vista muy buena y ubicación buena
El servicio que entrega el personal de recepción (de día las mujeres) muy malo, dicen que solucionarán cuando uno llama pero nunca solucionan nada, cuando uno habla con ellas te ignoran... en cambio, de noche con los chicos me resolvieron todos los problemas de forma inmediata. Me quedé afuera de la habitación un par de veces y me dejaban esperando casi una hora afuera de la habitación diciendo que subirían de manera inmediata (cosa que no pasaba) y luego, tenía que bajar al lobby y volver a reclamar... no se aseguraban de que el problema se resolviera, sino que solo cortaban y decían que lo "solucionarían". Las aislaciones son pésimas del hotel, se escucha todo de las habitaciones, se escucha hasta cuando se dan duchas..., tuve una filtración de agua en el baño que por suerte fue ahí, ya que me encontraba trabajando en las mañanas y si le hubiera caído al computador hubiera sido un tremendo problema que probablemente el hotel no resolvería dada las experiencias que tuve en mi estadía. Estuve todo un día sin aire acondicionado y las habitaciones no tienen ventanas... estaba ahogada y nuevamente me decían que lo solucionarían en 5, 10, 20 minutos, etc y nunca pasó.... no me querían cambiar de habitación y luego de horas y horas reclamando que perdí el día recién ahí me cambiaron de habitación, nunca solucionaban los problemas. La comida del desayuno, las mesas todas llenas y no había espacio para sentarse, falta de comidas más continentales para quienes somos extranjeros ya que no acostumbramos a comer esas cosas en las mañanas. En conclusión, el servicio era muy malo en relación al costo que uno paga ya que no buscan la forma de solucionar tu problema, si no mas bien, te hacen perder tiempo y pasar malos ratos.
3.0
O quarto bem amplo
Falta de manutenção
4.0
Está descuidado, pareciera como si fuera un espacio viejo
5.0
La comida, la ubicación y el lugar
Había gente muy linda, pero en la piscina había unas chicas con mala cara, no todas, sólo algunas y en el almuerzo deben agregar carne, ya q a muchos no nos gusta el pescado, ni el pollo.
5.0
Todo 10/10
Ninguna queja
1.5
the telephone wasn't working in the room, then they changed the room with a smaller one because the telephone.
2.0
Location was great!
I had paid for All Inclusive and I was only able to get water bottles, fountain juice. No mixed drinks only their brand beer, and only from the Restaurant floor. Got ocean view but the beach was closed. Wish they would of informed on site
0.5
Hotel staff was rude, hotel advertises the beach across the street, but it’s not accessible. Only give 1 key per room.
1.5
Location is very good
Staff is very friendly
Hotel needs URGENT REMODELATION and change in ITS "ALL INCLUSIVE SERVICE ". Supplies in the room are very old towels and blankets . Mold in the shower and in walls, locker at the door was broken . Carpet at the elevator very old
Food variety and alcoholic drinks very poor at the restaurant and pool bar .Not entertaining in the eve . Sky bar is a total disaster !!
3.0
I loved the decor and the Sky Bar
I would’ve liked for more hotel staff to speak English.
1.0
nothing
services was horrible, the service was lousy when i arrived they gave me a small room different from what i had paid for after the key was not even charged they don't care about the service. I would never go back.
1.5
The room size very spacious
First room, WiFi did not work. 2nd room water would not get hot
1.0
the view was ok
staff was rude, there were many prostitutes coming in and out of the hotel with clients, not a place for families. The rooms were musty and smelled like mold. The food was very basic and bland, not what I expected for the stay there
5.0
The dining room staff were always polite and greeted the guests with a smile
I didn't like the fact that the beach had been closed to the public
3.0
- The hotel is really clean, cleaning staff was really great. Our room was always superb.
- The view from our room was just stunning
- The pool is just like being in a super fancy place, very nice
- Staff is just careless of what guests ask for. I notified around 4 times that our room's shower water pressure was awful, they did nothing. I notified that the SMART tv didn't have internet... nothing. I also notified that it wasn't possible to call reception from the phone in our room.
- Something I truly disliked and I think it can be quite an easy improvement is that at breakfast there's only whole milk, I would love non-dairy options but let's leave that alone, I think giving some dairy options can help a lot
3.5
Location was very good, close to everything.
No Ac in the lobby nor elevators and we had to reprogran the entry card almosts every time.
Cold pool, no beach front, its a construction site.
0.5
location and price
buffet breakfast or dinner
food tasted FAIR
front desk staff had attitudes (the females)
room aesthetics …. ceiling above shower collapsing, room phone never worked, no pad on my bed, sheets were paper thin
NO WASH CLOTHES…. we requested wash clothes…they gave us BATH MATS
the manager was very nice and accommodating
the building needs updating
hotel hallways have NO LIGHTS…. not safe for females traveling together or alone
3.0
location
the staff, the price, the lack of ameneties
2.0
Hotel is in a good location and staff was mostly helpful.
The building is in a state of disrepair.
2.5
location
dirty room, couple things broken, the breakfast was horrible I couldn’t eat.
3.5
the view the roof top bar
check in was a disaster to much waiting time
1.5
Location, other than there is nothing else to like about this hotel
Poor quality, overpriced, breakfast is terrible
2.5
La comida muy regular
3.0
view brilliant.
staff very helpful and polite.
facilities were great as they had a big rooftop pool
1.0
clean and location
is advertised as a 4 star hotel is close to 1-2 very basic the food buffet was also pretty basic cheap food
cheap towels cheap sheets ( thin) cheap toilet paper ( scratch your skin)
0.5
nothing, I spend 4 out of 6 days with no tv service. no restaurant room services,
food terrible
FAQs
How much does this hotel cost compared to others in Cartagena?
The average price for a rental in Cartagena is $66 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Cartagena Dubai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Cartagena Dubai. Enjoy the water!
Is Hotel Cartagena Dubai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Cartagena Dubai?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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