Intercontinental Cairo Citystars, an IHG Hotel
4.1
Excellent(2,212 Reviews)Hotel in Cairo Governorate
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Situated next to Citystars shopping mall, this 5-star luxury hotel has large outdoor swimming pool and 10 varied restaurants.
Intercontinental Cairo Citystars’ spacious rooms offer luxury furnishings and LCD TVs with more than 150 satellite channels..
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Cairo Governorate
Available Rooms
Classic Room
2 Double • 312 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Classic King Room
1 King • 312 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium King Room with Ergonomic Flex Space
1 King • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Classic King Room with Pool Access
1 King • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Classic King Room with Ergonomic Flex Space
1 King • 312 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(2,212 Reviews)100% verified reviews
4.1
Clean lovely staff & overall very relaxing & nice place
4.1
It’s a beautiful property. And the staff were great. Sohila was magnificent
I liked everything
4.1
Rien
J’ai été débité avant mon arrivée, une fois à l’hôtel on m’a dit que le paiement n’a pas été effectué. Plus tard je constate que l’établissement a marqué sur mon séjour qu’il a été honoré. C’est purement de l’escroquerie.
4.1
The property is beautiful!
Loved the property
4.1
غير ممتاز وليسه نظيف
ليس نظيف
4.1
التعامل وسرعة الاستجابه من الموظفين
موقعه
4.1
الموقع
تم تعديل حجزي والتبديل الى غرفة صغيرة دون اطلالة وعند طلب التغيير تم ابلاغي بأن الفندق مليء ولا يمكن التغيير الا بالليلة التالية وسيتم التواصل معي للتبديل، لكن لم يتم ذلك. بالاضافة الى سوء نظافة الغرفة والمتعلقات الخاصة بها. حتى التلفاز لا يعمل والمنتجات الصحية ( منظف الاذن ) يحتوي على شعر بداخله.
4.1
Great breakfast- very good location
Dinner should include more varieties
4.1
قرب مول سيتي ستار
الطعام عزم وجود اصناف كثيره عدم وجود سلطات الناجوز فشل الشيف سلطة سيزر سلط فاشله بالمقارنه مع سلطة فور سيزون وكلوب ساندويج فاشل ليس مثل جودة فور زيرون وفيرمنت مطعم الخال ريش سميكه قاسبه شحم كثير
4.1
Clean room, good activities at the hotel, very good ambient
4.1
the room and the staff were so great and very helpful, they gave me free upgrade to bigger room,
very smooth and fast check in, the room has every thing you need
the location is very good you are like in the middle of every thing
nothing really
4.1
كل شي جميل اعجبني
لايوجد شي
4.1
Bed was comfortable and location was good. Food for breakfast was goo but dinner had less vegan options
pillow covers had someones hair. The body lotion bottle in the bathroom was empty
Minibar had some items missing
We were not given complete change at checkin, at checkout we were told no money was owed to us. Which was later sorted when i lost my cool bcz they were insisting without checking with the person at the desk then. Even when the invoice was requested they provided a random printout in a paper and only when i insisted did they provide a proper invoice. !!
4.1
مكان الفندق والمجمع التابع له
الروم سيرفيس من الاكل والخدمة
4.1
التعاون والمساعدة والترحيب والخدمات
لايوجد
4.1
All
Nothing
4.1
اثاث قديم ومنهك بالإضافة لإزعاج عربات التنظيف حتى لو كانوا ينظفوا الغرف الأخرى وكل ذلك بسبب عدم وجود فرش
4.1
Sehr guten Service and angenehmes Personal
Nichts
4.1
Rigtig lækkert hotel. God beliggenhed tæt på centeret. Sød personale
De glemte at vi var 3 og ikke 2, og havde ikke sag ekstra seng på værelset. Derudover var der kun håndklæder osv til 2 hver dag
4.1
Every thing is outstanding
Every thing outstanding
4.1
طاقم الإستقبال محترف ومتعاون
المطعم والبوفيه رائع ومتنوع الأصناف والسعر ممتاز شكرا (تيمور رمضان)
طاقم خدمة الغرف الدور 10 (علي-دينا-احمد) شكرا للخدمه المحترفه والتعاون
رائحة السجائر مزعجه جدا
الازعاج بين الغرف
4.1
موقع الفندق حيث انه قريب من مول سيتي ستارز
لا شي.
4.1
The location near the airport
The rooms looks old and the bathroom too
4.1
فندق جميل ومنظم، ومميز بسبب مكانه بقرب مول سيتي ستارز، خيارات المطاعم متعددة، الموظفين والعاملين متعاونين بشكل ملفت للنظر، شكراً من القلب 💚
4.1
The staff members were very corporate, especially the recipient Miss. Mayar Mohammad, as she was very helpful and provided good support for me.
The room furniture was very old. Toilet was below standards. There are no amenities at all like dental or shaving kits. These small items cost nothing but very useful if provided.
4.1
للمرة الثالثة أحظى بالإقامة في فندق انتركونتننتال سيتي ستار ، فمن المغريات الرئيسة التي دائماً ما أحظى بها الاستقبال الجميل والسريع من موظفي الاستقبال في تحقيق طلبك المجدد وفق الحجز المبكر ، كما لا يُمكن إغفال بوفيه الإفطار الذي دائماً ما يكون زاخراً بالمأكولات الشرقية والغربية والعصائر الطازجة التي تُرضي مختلف الأذواق ، أيضاً من ميزات الفندق جلسة ما قبل الغروب أو الصباح المبكر على المسبح وتناول القهوة أو الشاي ، أما أهم الميزات فهي ملاصقة الفندق لمركز سيتي ستارز التسويقي الذي يضم مختلف المحلات والكافيات المتعددة والمطاعم
تأثيث الأجنحة والغرف لم يُكم كما عهدتها في السابق من حيث اكتمال المكاتب التي تُساعد النزيل على التواصل مع مواقع العمل والرد على البريد الإلكتروني وقد يعود ذلك لتقليص مساحات الغرف التي رأيت كما بدا لي أنها كانت أصغر من السابق
4.1
The location
The price is very high and the room services very bad . Also I sent message and I called to provide flower and balloons in the room for my wedding anniversary but no one response
4.1
Alles bis auf
Badezimmer war klein ,und ohne Badewanne
4.1
Fabulous interiors, great food and extremely courteous staff
4.1
الموقع ممتاز
تدخل وحده اسمها مونيكا تعاملها راقي حلت مشاكلي التي ازعجتني عند الوصول وما لها اي لازم تلك المشاكل
الاستقبال غريب عجيب بسرعة دخول الظيف تأخير ما له اي داعي من موظفة حسيتها مرتبكه وخايفه وبطيئه
بعد انتهاء هاي المشكله وقعت بمشكله عند استلام الغرفه المفتاح لا يعمل وذهب واحد من الاستقبال لحل المشكله ونفس المشكلة كانت مستمره مما سبب بتغيير الغرفه واحتاج الحل الى تدخل مديرة الاستقبال وكانت لطيفه جدا اسمها مونيكا حلت المشكله وغيرت الغرفه واحتاج ذلك من وصولي لدخولي الغرفه ساعه كامله كانت معاناه بسبب ظروف السفر و حاجتي الاستراحه بعد يوم طويل
المصيبه الثانيه وجدت في الخزانه جرابات socks للنزيل السابق وكان شيء مقرف وجاء ال housekeeping وكان موقف محرج لهم
وانا ماشي بالممر بين الغرف صوت النزلاء المنخفض مسموع للخارج ما بالكم بالصوت المرتفع للخارج وهاي كارثه للخصوصيه
ايضا صوت الشارع واضح داخل الغرفه والضوضاء مزعجه جدا
السعر مبالغ فيه
4.1
الفخامة والمرافق
السعر وبعض المرافق التابعة غير نظيفة ومستواها ليس بمستوى الفندق
4.1
المكان جميل والخدمه رائعه
السعر غالي مره
4.1
مكاني راقي
لاشي
4.1
لا يوجد
الفيو
حمام السباحة
الفطار
4.1
I recently had the pleasure of staying at the Intercontinental Hotel in Cairo, located in the vibrant neighborhood of Heliopolis, just a short 10-minute drive from the airport. There were several aspects of the hotel that I particularly liked:
- Convenient Location: The hotel's proximity to the airport made it a convenient choice for travelers. Additionally, having access to one of the newest malls in the area was a definite advantage, providing various shopping and entertainment options within walking distance.
- Cleanliness and Spaciousness: The hotel maintained high standards of cleanliness throughout the premises. The rooms were exceptionally spacious, providing a comfortable and relaxing environment after a long day of exploring the city.
- Friendly and Helpful Staff: The hotel staff were polite, friendly, and always ready to assist. They went out of their way to provide recommendations for local attractions and consistently displayed a high level of professionalism.
- Room Upgrade: We were fortunate enough to have our room upgraded, adding an extra touch of luxury to our stay. It was a thoughtful gesture that added to our overall satisfaction with the hotel.
While our experience at the Intercontinental Hotel in Cairo was largely positive, there were a few areas that could have been improved:
- Average Buffet: The buffet offered for breakfast, lunch, and dinner was average in terms of taste. While it did provide the necessary options, there was room for improvement to meet the expectations of discerning diners.
- Limited Room Service Menu: The room service menu had limited options, which may be restrictive for guests with specific dietary requirements or preferences. Expanding the menu would be beneficial to cater to a wider range of tastes.
4.1
Friendliness of the staff, the room's spaciousness, and the ideal location
the quality of breakfast did not meet the expected standards of a five-star hotel. Additionally, the check-in process was lengthy and the room service was not as responsive as desired.
4.1
الإفطار جيد ومتنوع / مكان الإقامة ممتاز يلبي الإحتياجات
4.1
موظفة الاستقبال رائعه
لا يوجد شطاف حمام
FAQs
How much does this hotel cost compared to others in Cairo Governorate?
The average price for a rental in Cairo Governorate is $67 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Intercontinental Cairo Citystars, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Intercontinental Cairo Citystars, an IHG Hotel. Enjoy the water!
Is Intercontinental Cairo Citystars, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Intercontinental Cairo Citystars, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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