Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa
4.1
Excellent(867 Reviews)Hotel in Aix-les-Bains
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Mercure Aix-Les-Bains Domaine de Marlioz is located in the Marlioz thermal area, just 1 km from Aix-les-Bains Train Station. The spa Nuxe has an indoor swimming pool and a hammam for adults and children over 16 years.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Aix-les-Bains
Available Rooms
1 Double • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(867 Reviews)100% verified reviews
4.1
La situation, le calme, l’accueil, le wifi, le petit déjeuner
Rien
4.1
La literie
Apprendre que l'espace spa est ferme en arrivant sur place
4.1
L’emplacement avec le grand parc, idéal pour les animaux de compagnie. Stationnement gratuit et facile devant l’hôtel.
Chambre spacieuse et confortable conforme aux photos.
Entrée de l’hôtel et salle de bar moderne et agréable.
Belle salle de restaurant.
Choix du petit déjeuner assez limité pour un hôtel 4 étoiles. Viennoiseries sèches et brioche décongelée servie froide sur le présentoir. Peut mieux faire …
Aucun accessoire de toilette dans la salle de bains alors que des échantillons Nuxe apparaissent bien sur les photos, même pour les chambres classiques. À l’accueil, le personnel m’a dit qu’ils ne fournissaient aucun accessoire, ni bonnet de bain, ni crème ou coton-tiges. Étrange pour un hôtel 4 étoiles…
Kärcher près de la piscine toute la matinée alors que les clients sont là pour se reposer et profiter du spa. Très désagréable.
Spa très basique avec piscine extérieure très petite. Manifestement l’un des espaces mis en photo de balnéothérapie n’est pas inclus dans l’accès spa!
Enfin, bruit de la route jour et nuit, même avec les fenêtres fermées.
4.1
Chambres grandes et confortables.
Gentillesse du personnel
Propreté de l établissement.
RAS
4.1
L’emplacement, le confort, la décoration et la propreté.
Rien
4.1
The rooms were very spacious with an excellent view.
The first room that we got had some leakage issue, which was immediately looked after. There were no hand creams/body lotions. The cleanliness was ok.
4.1
Free parking
Nice bar area
Room as expected
Food was poor on the terrace
4.1
Breakfast was a bit expensive for what is was . The property and location were lovely
The staff service was very slow also reception could have more knowledge of the area and taxi services Also we tried to book massage in the spa but whilst speaking to staff member she walked away
4.1
nice quiet location
all ok
4.1
Very complete hotel with great modern atmosphere at a quiet location in a gorgeous environment!
airconditioning was not working individually
4.1
good place with nice spa and cool swimming pool outside and inside
4.1
The staff of the spa and restaurant and the cleaness . Also Nice breakfast.
Too close to the road, also the spa should get a renovation. My room was noisy although I have asked to upgrade it there was no possibility although the hotel was half empty. Reception staff not very helpful. The distinction between normal and prestige room is not clear when you book.
4.1
Very comfortable and nothing too much trouble for staff. We loved the pool facilities. All nicely decorated in room and public areas. Would definitely recommend.
Restaurant was only open on one evening when we visited but there was a very good bar food selection. A sink in the toilet would be more hygienic as this is separate from the bathroom.
4.1
new modern interior. excellent bedroom. good restaurant and food
access to the property was a building site which was not good
4.1
Nice, big, comfortable room with a cool double shower. Thought it was a mirror at first! Restaurant had a nice buzz about it, both at dinner and breakfast.
Pools could be a little bit warmer - both inside and outside.
A few more waiting staff at dinner would have sped things up, but nothing major.
4.1
I had to cancell my stay after arrival due to the fact that children below 16 y are forbidden from th swimming pool, which was not mentioned at reservation.
I had to look for alternative in semi urgency.
Very deceiving
None
4.1
nice swimming pool and spa. good food into restaurant.
Unfortunately, the swimming pool is restricted for 16 and below. All babies and youngsters are advised to go to Ibis next door instead to swim. Lots of inconvenience caused. There were loads of waiting time since we step in. We waited 45minutes to have a room done up. staff is not helpful into arranging an extra bed which I have requested before arrival. The swimming pool, spa, the small gym, massage space are all into the same entrance. I cannot see where the 4-star standard is. Indoor pool seems too over crowded most of the time. Exterior pool is miniature when there are groups of folks lodging in. Shower area has big leakage when two shower heads are on at the same time. Rod is installed but no shower curtain. Little hanger hooks are stick to the glass panel in the shower for heavy towels. Might lead to potential danger. Big design flaws noted.
4.1
The room.
- Hotel very noisy.
The high noise of the close very passing road (even though the road is around 500 meters from the rooms) is very disturbing. Consequently the balcony is useless because too noisy. Fortunately the room by itself is very soundproof when the windows are closed.
- Bad service
Not enough staff.
Difficult to get à drink from the bar
Howevrr réception staff is ok.
4.1
Immaculate, spacious and lovely decorated room.
Wonderful stuff, especially Vincent, who was very welcoming and helpful.
Lacking towel hangers in the bathroom, and a trash can.
4.1
Comfortable beds, excellent breakfast, friendly staff. Most of the rooms have balconies. Hotel set in a lovely park. Easy free parking right at the entrance of the hotel. The Nuxe spa is attached to the hotel, which means you do have to walk across the lobby to access it but you don't have to go outside. They have spa robes. There is a small outdoor pool that is heated. Inside, there is an indoor pool, a jacuzzi, and a steam room. Pools, steam room, & jacuzzi open until 10pm every night. When the Nuxe spa is closed on Mondays, the pools and jacuzzi and steam room are still open. The rooms have small minibar fridges, but there is room for your own water bottle too. Hair dryer in the room. Full length mirror in the room. Separate bathroom and toilet in the room. Good sized room if you have to work.
The internet stopped working 15 minutes before we had an important online work meeting with over 30 people. It was stressful! The air conditioning in the room did not work - and it seems it was a decision of the hotel that it didn't work at all - though because of work obligations and internet problems we did not have the time to get clarification on that. The stay was in March and AC would have only been needed for an hour or so surrounding an online meeting as it was in the afternoon and we needed to close the window to have good audio conditions for the meeting. I would stay here again, but I would check with the hotel about internet & A/C if I had any work meetings scheduled. One staff member loaned his mobile phone to my colleague so she could have an internet hotspot for over an hour.
4.1
Nice hotel with comfortable room and helpful staff, located near Marlioz thermal are. Breakfast was great, wifi was good. And nice thing that you have free parking
everything was good
4.1
VERY friendly personnel - always clear & helpful. Reception and bar/restaurant staff especially. Lovely terrace setting for drinks & meal. Food service was quick and the quality excellent.
4.1
The room had a good size, considering we didn't stay in much. The external pool was ok, water had a good temperature, however there was a bit of a walk to get to it as it is located at the neighbour hotel (Ibis). The breakfast was nice with a lot of options. We ate at the food truck and the restaurant and they were both really good (a bit pricy though). We didn't have the time/chance to try the spa (no kids allowed in), maybe next time. The park outside the hotel is really nice for a walk.
- Having to walk to the other hotel to use the swimming pool with my kid was not very nice.
- For some unknown reason our room had a lot of flies!!! We could not find the source of it (we were in the first floor facing the park). This was extremely unpleasant.
- I understand some of the spa services are not kid appropriate, but it would have been nice to be able to use the indoors pool with our little one.
4.1
The hotel is set in a park, with easy access from the motorway exit. The spa facilities were welcome after a long drive, and the restaurant was excellent.
An overloud sound system in the bar area (part of a “special group evening”) spoiled the relaxed atmosphere for me.
FAQs
How much does this hotel cost compared to others in Aix-les-Bains?
The average price for a rental in Aix-les-Bains is $65 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa. Enjoy the water!
Is Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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