Holiday Inn Rochester-Chatham, an IHG Hotel

Restaurant/places to eat, Restaurant/places to eat, Seating area

Restaurant/places to eat, TV and multimedia, Lounge or bar, Lounge or bar, Seating area

7.7

Outstanding(2,087 Reviews)

Hotel in Rochester

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

The modern Holiday Inn Rochester-Chatham hotel has fully air-conditioned bedrooms, a leisure club (with indoor swimming pool) and 24-hour room service. Children stay and eat for free!

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Rochester

Nearby attractions

Victoria and Albert Museum

31 mi

Tower of London

27.5 mi

Available Rooms

1 Double or 2 Single • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Holiday Inn Rochester-Chatham, an IHG Hotel

$$$$

7.7

Outstanding(2,087 Reviews)

Hotel in Rochester

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

The modern Holiday Inn Rochester-Chatham hotel has fully air-conditioned bedrooms, a leisure club (with indoor swimming pool) and 24-hour room service. Children stay and eat for free!

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Rochester

Nearby attractions

Victoria and Albert Museum

31 mi

Tower of London

27.5 mi

Available Rooms

1 Double or 2 Single • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

7.7

Outstanding(2,087 Reviews)

100% verified reviews

7.0

May 2024

Ganz in Ordnung

Lage, Angebot Speisen/Getränke

Weitläufig, TV-Fernbedienung

4.0

May 2024

Sadly never again.

Location. The food.

Dirty bathroom. Leisure pool changing room was disgraceful.

10.0

May 2024

Was quiet and peaceful

Pool

Toilet

7.0

Apr 2024

Fair price

Breakfast was good. Staff pleasant.

Location difficult to find with car. Busy road next to room. Room small but sufficient. All was there nothing more.

7.0

Apr 2024

It was very noisy but room was comfy but smelt damp/stuffy.. room service was non existent

Location is ok if you have a car

We waited for room service that did not arrive

6.0

Apr 2024

Great but room for improvement

Leisure facilities great. Restaurant and bar area cozy. Clean and tidy.

The size of the bed. It was not good enough. Needed to be a king at the minimum. Some staff members were not on the ball. But a free round of drinks made up for it. Good gesture.

10.0

Mar 2024

Staff went out their way for my boys birthday thank you all so much

Lovely staff couldn’t do enough for us.

Beds a little soft but this is personal preference

10.0

Mar 2024

Overall we had nice stay

Breakfast was great, location excellent. All major shops are within reach. Good place to spend for a longer holiday. I would guess the dock is within reach so could go boat riding. My wife enjoyed the swimming in the morning before breakfast.

The room was not properly cleaned. We found dirty men's socks. Water from shower was not flowing nicely. Sometimes staff should take a little time for a brief explanation on the room facilities. Some of gadgets could need a little help. I do understand probably you are short staffed but something you could look into in future

3.0

Feb 2024

Apart from traffic noise hotel is good

Location fine.

Need sound proofing as Road traffic was too noisy so could not sleep well.

3.0

Dec 2023

Should have stayed somewhere else

Bed was comfortable

Shower was terrible pressure Drinks at bar were awful Food was poor

7.0

Dec 2023

Good

Nice and clean

On the midd of the night someone on the next room jus have bog argument with wife or something

6.0

Dec 2023

Overall great apart from our dinner experience, but that could have been a one off.

Very pleasant staff and comfortable lounge bar area to relax in. Plenty of parking. Location was great. Phone available for taxi to town. Staff very helpful. Room as described clean tidy and comfortable. Communal areas very clean well lit and well maintained.

In the evening the bar area and restaurant felt really cold. It was warm in the afternoon when we checked in. Really cold day outside. Our experience in the restaurant (party of 4) was not a great experience, two of us got our food after a lengthy wait. We had to chase server for remaining meals and side orders. Despite her walking by serving other table. Food wasn’t great (warm) but we had waited so long we started eating, two of our friends had a much longer wait as they forgot to come out to tell us there were no prawns for one meal. Didn’t explain why the other salmon dish was delayed? When the remaining orders arrived again lukewarm and not great. One dish was sent back looked awful the Side order was cold. Server didn’t bother to check in everything was ok. We had to find her again - And again when we wanted desserts and coffees we had been there for 2 hours desserts had mostly gone so we asked for hot chocolate and coffees. She didn’t clear table despite coming over with an empty trolley, so we cleared it ourselves. Another colleague came with the hot drinks order everything was cold. At that stage we had enough and complained to a manager. We were not the only ones complaining. The manager was lovely and said they had agency staff on and they were very busy she said not their usual standard of service. If the food would have arrived hot and we ate together it might of been a different experience! Breakfast the next morning was buffet style - plenty of variety, spoilt for choice - area clean and restocked by staff - fresh hot breakfast was lovely. Fruit, yogurt, cereals toast croissants juices teas coffees - lovely

5.0

Dec 2023

Ok if you like really hard mattress

room was spacious, clean and attractive with a really good shower room. Complimentary shower gel, shampoo and lovely fluffy bath sheets

The mattresses were unbelievably hard and uncomfortable. I have 4 fractured vertebrae so felt the hard mattress particularly. My daughter in the other bed, no back problems felt the mattress was really hard.

10.0

Nov 2023

Good but confusing regarding breakfast charges . Need to be transparent

Neat

Charging me twice for breakfast

9.0

Nov 2023

A pleasant stay .

Breakfast very good,all in all a good stay.

Food and location

10.0

Nov 2023

Staff are extremely helpful. Breakfast is exceptional

Great location and excellent facilities

Not applicable

10.0

Nov 2023

On arrival I had a slight hiccup with my room , the staff moved me straight away to another room and upgraded my stay. I

Lovely hotel in great location

Nothing

3.0

Sep 2023

never ignore a guest if they ask for assistance

breakfast

toilet blocked for 36 hours. reported this to staff 3 times

10.0

Sep 2023

Exceptional

The fact that it had all the amenities you could possibly want.

There was nothing I didn't like..

3.0

Sep 2023

Not good due to the evening meal terrible service

Clean room

Restaurant service apppaling.waited for food bought the cheese selection before my main.half hour gaps between courses.terrible

6.0

Sep 2023

Pleasant

Carpets and floors are stained. Total refurb as feels dirty!

10.0

Sep 2023

Exceptional

The staff, the environment was clean and the staffs were excellent

10.0

Sep 2023

Exceptional

Very clean and cosy hotel. Very nice feel and welcoming area to sit / drinks / food

7.0

Sep 2023

A place to sleep to attend a party in the area

The room itself was clean , staff helpful , if a longer stay having use of the pool and gym would have been great

Although room was clean, the shower was not , the tray was clean but very clear the walls of the walk-in shower had not been cleaned for a while. The bar and restaurant were massively overpriced, stayed with my daughter age just 14 but was not entitled to child breakfast, 🤷‍♀️

5.0

Aug 2023

Good location but hard work for older/non techies

It’s location

Rooms not made up unless you asked. Menu operated by a tablet/app no option if you are not tech savvy

8.0

Aug 2023

Good

Location

The shower gel

8.0

Aug 2023

Overall good but could be better

Food was nice at breakfast. The environment was very clean and the service at reception was good.

The bed was uncomfortable. Service was poor at the bar on the evening we used it-there was nobody serving & I had to go to the kitchen to ask for somebody to help after myself & two other customers had been waiting for ten minutes. Didn't like the coffee machine in the room either-it seemed overcomplicated. Also the gym was very small and cramped.

7.0

Jul 2023

It fitted the purpose

The location for what we wanted was good.

The bedding was stained on the top sheet, immediately visible, so the cleaning staff should of changed it when making the bed.

8.0

Jul 2023

Very good

limited menu in restaurant after three days I had exhausted it and had two 4 night weeks to eat there

FAQs

How much does this hotel cost compared to others in Rochester?

The average price for a rental in Rochester is $126 per night. This rental is $19 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Rochester-Chatham, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Rochester-Chatham, an IHG Hotel. Enjoy the water!

Is Holiday Inn Rochester-Chatham, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Holiday Inn Rochester-Chatham, an IHG Hotel?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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6.9

Outstanding(1,985 Reviews)

St George Hotel Rochester-Chatham

Hotel

in Chatham

1 single bed

Internet / Wifi · Parking · TV

This attractive Hotel in Rochester, $125 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Holiday Inn Rochester-Chatham, an IHG Hotel

Hotel in Rochester

Reasons to book

About this hotel

Amenities

Map of Rochester

Nearby attractions

Available Rooms

Holiday Inn Rochester-Chatham, an IHG Hotel

Hotel in Rochester

Reasons to book

About this hotel

Amenities

Map of Rochester

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Rochester?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Rochester-Chatham, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Rochester-Chatham, an IHG Hotel?

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