Acacia Hotel Manila

8.3 / 10.0

Outstanding(695 Ratings)

Hotel in Muntinlupa

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set luxuriously in the heart of the city, Acacia Hotel Manila boasts beautifully furnished rooms with free Wi-Fi and an outdoor swimming pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Muntinlupa

Nearby attractions

Rizal Park

11.8 mi

National Museum of the Philippines

12.1 mi

National Museum of Natural History

11.8 mi

Ayala Triangle Gardens

9.5 mi

Available Rooms

1 King • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Acacia Hotel Manila

$$$$

8.3 / 10.0

Outstanding(695 Ratings)

Hotel in Muntinlupa

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set luxuriously in the heart of the city, Acacia Hotel Manila boasts beautifully furnished rooms with free Wi-Fi and an outdoor swimming pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Muntinlupa

Nearby attractions

Rizal Park

11.8 mi

National Museum of the Philippines

12.1 mi

National Museum of Natural History

11.8 mi

Ayala Triangle Gardens

9.5 mi

Available Rooms

1 King • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.3 / 10.0

Outstanding(695 Ratings)

100% verified reviews

6.0 / 10.0

Apr 2024

If you value and want convenience, do not stay at this hotel.

The bed was very spacious and soft. It’s comfortable to sleep in. I also liked the view so much. Good place to watch the sunrise and sunset. Also, I had them do my laundry for me and my clothes smelled so divine after they washed them! I paid almost 2,500pesos for everything though but I think it’s worth it. Also, some of the hotel staff were friendly.

1. The lights. Our room was very dark. There were no lights where there should be lights. Also, I wasn’t sure how to turn on the reading light on the makeup table, I mean, should it be obvious how to turn it on? I had to ask the front desk how to turn it on just so our room will be brighter as it was, as I said, so dark. 2. No Smart TV. Who still watches cable? Everyone wants Netflix, Prime, Hulu, Disney +.. It’s like the hotel’s stuck in the 2000s. On top of that, their cable was under maintenance when we visited. We cannot even use the tv for Youtube, my goodness. 3. The sink stopper needs to be lifted or else you will be stuck with a clogged drain. I had to call the front desk to fix my clogged sink. She told me to lift the thing to behind the faucet to raise the sink stopper to unclog it. I mean, what kind of sink is that that it needs to be lifted by the guest before it can function?? It’s like the room’s a puzzle that needs to be solved by the guests first before it can be used. Like c’mon. 4. No hand wash by the sink. You have complete toiletries and yet, no hand wash by the sink? Don’t people wash their hands all the time? Especially after the pandemic. If you’re going to redesign your room, might as well put also a hand towel in front of the sink so people can have something to wipe their hands with after they’re done washing their hands. 5. The drain outside the shower is soooo far from the shower door that it forms a puddle right outside the shower door that yes, can make you slip. They have a no-slip mat though but the water is all over the shower room floor so yeah it’s messy and not to mention, dangerous. 6. You cannot take the hair dryer out of the shower. I want to use it in front of the big mirror inside the bedroom, not inside the shower room because the floor is wet after I used the shower so I don’t want to be there anymore. 7. There should be more electric sockets.

10.0 / 10.0

Mar 2024

The excellent, professional & courteous service of the staff made up for dated room & bathroom.

The whole staff is amazing from the first time you walk into the hotel up to the time you check-out. Every staff member greets you with a big smile and warm greetings every single day. A couple of days after we checked in, a representative of the front desk & a representative of the security staff visited us and offered us a slice of a beautiful and delicious cake to thank us for choosing Acacia Hotel to stay in during our 2-week visit in Manila. We had breakfast in the Acaci Buffet area and every staff member were extra cordial, friendly, and attentive to the guests' needs. Special thanks goes to Jessica who oversaw the facility. She made us feel extra special every morning with her bright, warm and beautiful smile along with her courteous & professional demeanor. She even gave us a send-off gift (a delicious slice of cake!) right before we checked out. Tricia & Winna (front desk/concierge desk) went out of their way to find us and arrange for us the best dry cleaning services outside the hotel because this service is not currently offered in the hotel. They arranged for the pick-up & delivery of our party clothes which needed dry cleaning as soon as possible. The housekeeping staff were very friendly, quick-to-respond, courteous, & attentive to our needs. They changed the linens & beddings, emptied the trash cans, cleaned the bathroom, & fully replenished the toiletries in the bathroom every day. They even vacuumed the carpet upon request. The Concierge staff was also very helpful, polite & quick-to-respond to our requests to use their free shuttle service the couple of shopping malls nearby. Despite their large pool of guests especially during the weekends, they still manage to make every guest feel special & valued. The hotel's location is great too - close to restaurants, fast food eateries, shopping malls, etc.

The room we stayed in needs updating especially the bathroom, and they need to installing brighter lights. It's pretty dark in the bathroom and in the room itself (opening the curtains helps a lot but the glass window is not tinted so other guests can see everything going on in the room). The grout in the shower room was nasty & moldy so we requested Housekeeping staff to clean it for us as soon as possible. They were apologetic. The dated carpet flooring on the hallways need to be replaced. The Acaci Buffet area gets very crowded and busy during the weekend. On our first day there, we were seated there at 9:30 am (they serve breakfast from 6-10 am), the food and coffee were cold. When I asked Caleb about it he was very apologetic and explained that some guests don't close the lids on the containers making the food cold. After that morning till we checked out, the food & coffee were warm till 10 am. Ceiling damage also noticeable at the entrance of the Acaci Buffet area.

7.0 / 10.0

Aug 2023

This hotel is a value to tourist travelers, but not that great for business travelers.

Cost. Decent location. Enough places nearby to keep fed and entertained.

Internet was super slow AND it blocked VPN connections. Because of this, I cannot recommend this hotel for a business traveler that needs fast internet or who have to connect back to home base. Hot water was hit or miss, but I shower with cold water anyway.

7.0 / 10.0

Aug 2023

Overall, the stay was nice. I could relax by myself. The location was very near everything in Alabang. On the other hand

The property was actually good and smells fresh every time. The breakfast buffet variety was adequate and not overwhelmingly good. The staff were also very helpful.

6.0 / 10.0

Jul 2023

Fair hotel stay that needs service improvement.

Venue is in central location and close to everything you need like restaurants, groceries, park, expressway access. Breakfast options are great. Clean rooms. Housekeeping service staff are good.

Reception staff needs more effort in receiving and accommodating guests. I've travelled many countries and stayed in 5-star hotels where I get to be greeted professionally and warmly by the reception and concierge. This hotel needs to train staff to be in the same 5-star service standard. We arrived via taxi with big luggages, we had to offload our own bags into the door while security personnel just wait and look on us :( I had to go and get their attention before they start helping. Other 5-star hotels will have door personnel jumping in to help carry bags. As for check-in experience, staff do not usually show enthusiasm in receiving guests. I had to make the effort in connecting with them. They looked unreceptive and made guests wait in queue when there's enough staff there anyway. Other 5-star hotel will have reception staff warmly welcome guests, but not in Acacia. I stayed for 2 weeks and noticed the same unwelcoming feel the whole time. Didn't get that 5-star welcome feeling from lobby staff like in other high-end hotels I stayed. Concierge service is okay though. As for the breakfast, guests were made to wait a long queue before being let in on some days. Apparently, the restaurant accepts walk-ins and external restaurant bookings at the breakfast, hence, making the restaurant extra packed on some days. Hotel guests should be given priority in the breakfast, it's their basic entitlement that they paid for.

10.0 / 10.0

May 2023

Exceptional

All of it

Nothing

9.0 / 10.0

May 2023

Superb

the staff are very courteous and accommodating

perhaps the facilities are quite old like the carpet. few variety of food for dinner and breakfast

9.0 / 10.0

Mar 2023

if you are in southern Manila metro, this is the place to stay

very luxurious, comfortable, great staff

iffy maid service at times

10.0 / 10.0

Jan 2023

Exceptional

The room was really nice and the breakfast buffet was really good.

9.0 / 10.0

Oct 2022

Superb

Beautiful rooms, nice bathroom. Selection of dishes is good.

No comment.

10.0 / 10.0

Oct 2022

My favorite go-to hotel when I'm in Manila!

Great location, a hop away from the groceries, restaurants, bars and main thoroughfare going to the airport. A beautiful open and decorated lobby with alot of seating. They are very strict in following masks guidelines in lieu of the pandemic. Alcohol and sanitizers are available everywhere for guests to us. The staff are polite ,helpful and very attentive from the securities who open the door for you, to the bellman, receptionist, housekeepers and servers. They have great service team. They addressed my room requirements and are very responsive each time I ask for something. Room is spacious with high ceiling, big glass window overlooking city view. It was clean and well dusted. The furnitures are modern and practical. Bathroom is spacious with separate bath rubs and shower. Complete toiletries were provided, including slippers and a bathrobe. Beds were comfy and sheets were clean and soft. This hotel offers the best breakfast buffet so far. Worth every bite.

When I booked this hotel, there was no mention about putting a deposit for damages. They charged $200 for 4 night stay and once I checked out, they said it may take a few days before they return the money back to the guest upon confirming that nothing was damaged in the room. Also beware that if you have exchange you dollar to peso conversion at the reception, the value was too low. Bathroom too wet. The water from the shower seeps through the door and the floor can get slippery even if they put a small floor mat. It can be dangerous for the elderly . They need to add a bigger mat or rug.

6.0 / 10.0

Sep 2022

Overall, the stay was okay. Needs more improvement in facilities.

the location

the aircondition temperature was very warm and felt uncomfortable. We called up the maintenance team to fix the problem, they went to our room and checked, they tried to fix the direction of the vent but nothing changed. We called for maintenance again, but to no avail. (room 1115)

8.0 / 10.0

Jul 2022

Very good

Spacious and very clean. Love the city view from the window. They have a friendly staff and all my request granted. Thou, the adult pool is under construction so we didn't had the chance to used it. Thank you for the warm welcome Acacia Hotel😊

10.0 / 10.0

Jun 2022

comfy ang mga bed

the staff our nice...

10.0 / 10.0

Jun 2022

Acacia Hotel was Excellent! Highly Recommend!

The hotel was in a great, very clean, safe location of Manila with plenty of food and shopping within walking distance. The rooms are very nice, well kept, and clean! The staff is very friendly and helpful! We stayed there for 2 weeks total. We paid for breakfast the 2nd week, and it was excellent! The transportation to and from the airport was top notch, and our driver (Wally) went out of his way to make sure we were comfortable. I even had to get a Covid Antigen RT prior to departure, and he went with me to the facility next to the airport, went inside with me, and worked with the staff to help me through the process quickly! Felt this was an exceptional value for the money! Highly recommend!!

I can't think of anything that I was not pleased with. Highly recommend!!

FAQs

How much does this hotel cost compared to others in Muntinlupa?

The average price for a rental in Muntinlupa is $39 per night. This rental is $20 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Acacia Hotel Manila. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Acacia Hotel Manila. Enjoy the water!

Is Acacia Hotel Manila pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Acacia Hotel Manila?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Acacia Hotel Manila

Hotel in Muntinlupa

Reasons to book

About this hotel

Amenities

Map of Muntinlupa

Nearby attractions

Available Rooms

Acacia Hotel Manila

Hotel in Muntinlupa

Reasons to book

About this hotel

Amenities

Map of Muntinlupa

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Muntinlupa?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Acacia Hotel Manila pet friendly?

What amenities are available at Acacia Hotel Manila?

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