JW Marriott Phu Quoc Emerald Bay Resort & Spa
4.5
Excellent(302 Reviews)Resort in Phu Quoc
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this resort
Featuring Bill Bensley's whimsical design, JW Marriott Phu Quoc Emerald Bay Resort & Spa is situated along the coast of Khem beach area and has its own private beach.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Phu Quoc
Available Rooms
1 King • 570 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 656 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 968 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 570 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 1937 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.5
Excellent(302 Reviews)100% verified reviews
4.5
The property had excellent facilities and the service was top notch
None everything was amazing
4.5
Cet établissement est incroyable, il possède une architecture folle, il y a toujours quelque chose à regarder, nos yeux sont partout !
3 piscines magnifiques pour tout les goûts, et une plage somptueuse de sable blanc et eau turquoise c’est magique, une carte postale ! Également des paddle / kayak mis à notre disposition sur la plage.
Leur restaurant propose des plats européens et de plus excellent !!
Notre chambre a été surclassé car nous avons attendu plus de temps que prévu, ce qui a été une agréable surprise avec une telle chambre, vue sur la mer, et immense on aurait dit un appartement.
Une salle de bain avec deux vasques bien distincte c’est super pratique !
Une terrasse avec un sofa ! Quelle bonne idée c’est tellement agréable de s’y poser le soir !
Une salle de sport immense avec tous l’équipement nécessaire.
Un petit déjeuner délicieux , il y en a pour tous les goûts, il est FOU.
Ça a été notre plus bel hôtel à phu quoc et nous y reviendrons pour sur ! C’est un hôtel qui mérite ces 5 étoiles.
Merci pour tout !!
Petit bémol sur sunset town, certes nous y sommes aller gratuitement grâce a leur navette, mais lors des renseignements pour le spectacle « The kiss of The sea » la veille, la jeune fille nous avait informé que grâce à notre hôtel nous aurions les billets gratuits, mais lorsque nous sommes aller pour prendre les tickets, la fille a contacter notre hôtel et celui ci a affirmé qu’ils avaient arrêter l’offre gratuite la veille de notre venu.
Ceci est dommage, nous avons dû payer 1 million 300 milles Dong , au lieu de gratuit à un jour près ( comme par hasard.. )
4.5
Every single detail. Architecture, staff, food, beach, pools… simply everything
I have not found anything.
4.5
Just about everything
Hard to think of anything
4.5
Beach. Very nice beautiful. But we had a lot of garbage in the water due to the currents this time of the year. The rest is Fantastic.
4.5
The property is beautifully designed. So much effort has gone into the detail. Even though it is themed around a University from the 1920s it is artfully done. There is absolutely no sense of it being a kitsch theme park. Rather this is a homage of 1920s elegance.
The staff are attentive, warm, welcoming and professional. It made our stay memorable.
The location is beautiful and so restful. Despite the guest capacity it is incredibly tranquil.
4.5
Amazing hotel buildings, architecture and territory. The best we have ever seen. Each millimeter has its own decorations.
Very good breakfast
Beautiful beach area. Nice sand. Water itself is blue and clean (except plastic garbage - see below)
Nice rooms
Nice location
No gluten free support. Very inaccurate. Every time we needed to remind. No gluten free food on breakfast. Only by request. Staff is proposing gluten meals and sometimes even doesn’t know what is it. It was very dangerous.
Very bad beach area cleaning. Full of garbage every hour. Only one cleaning lady from service company. hotel
Doesn’t have own cleaning staff. The water area is being cleaned with net only by request. A lot of Garbage coming from the sea every minute: bottles, shoes, plastic etc
Sun is covering beach area only until 3:30 pm.
VERY EXPENSIVE Restaurants. Price is enormous. 5-6 times more expensive then in Vietnam. And a la cart restaurants are not so tasty: Beer which cost 10k here is 110k. Fish for 1mln is very poor. Just fish and spicy sauce.
Most of the staff don’t speak English. Hard to explain anything.
4.5
The rooms are phenomenal, we had the most beautiful view of the ocean and palm trees. There was a lot to see and do within the resort. The staff were always attentive and caring. We loved our stay!
I booked a couple spa treatment which was very expensive, not an issue with price, except what was on the photo in the phamplet did not match what we received and I could into take any content for my socials.
4.5
The interior design is gorgeous, with the mixture of classic - indochine style. Staffs are very helpful
Food price in the restaurants are insane, 300000vnd for a banhmi!!
4.5
The pristine beachfront location and design focus of the resort was impeccable. Top marks for Bill Bensley! The customer service was also the best I’ve ever received at a beach resort.
Potential for sandflies near the beach. Our son received a lot of bites at sunset one day, but we didn’t get any. The staff were very helpful in getting our son checked by the hotel nurse and also assuring us additional pest control would be attempted.
4.5
Everything, food quality is so consistently good
Nothing
4.5
Very nice rooms and common areas; Well-groomed beach. Friendly and helpful staff.
The resort is a bit isolated (for someone it could be a plus) and some activities were out of service (probably due to the low turnout). The check is was a little slow (a friend of mine had to wait for the room more than one hour in the afternoon And not in early morning). All thing considered, the price-Quality ratio has not been fair.
4.5
It was a great stay and the highlight of our trip to Vietnam. The resort is located on a great beach where you can just roll down from your room to enjoy.
The rooms are spacious, the beds are comfy, the bathroom is big and there unlimited drinking water provided for free anywhere in the resort which was highly appreciated.
The beach is amazing, there are many different pools to choose from, the sunbeds are great, there were free to use kayaks and paddle boards and many toys for the sand for the little ones.
The kid center is cool, our child enjoyed it and he was surrounded with attention from the ladies working there.
The breakfast was also great.
Very few things I didn't like. One is that the hotel could work on the rooms cleanness. Generally it was fine but when looking into details you could see many areas for improvement especially in the shower area and curtains.
The other one is that there were not many vegan options for dinner available for a high end resort like this but we found other options in proximity of the resort. I am confident that the staff would have arranged something but there was a misunderstanding between vegan and vegetarian.
BUT we would definitely come back and hopefully the see the improvement ;)
4.5
Thank you to the lovely staff especially Katrin, Toan (concierge) & Thuy. The bicycles for use were a great idea.
The food taste and quantity can be better. The shops all closed were not fun :(
There should also be complementary transfers to other nearby beaches or free sight sees or themeparks or Vinpearl or Night Market in town for a fee as many foreign tourists and not many drivers speak english.
4.5
the design is funky and interesting, exploring the hotel is fun, food is actually pretty good and the activities were great. I think it will be perfect for family trips
the food and massage in the hotel were a little overpriced, not that they were not great but compared to the Vietnamese standard and the 5-stars hotel standard in this country it would be a bit expensive.
4.5
The concept and design of the hotel, the territory and the garden, the personnel and service were exceptional. Also the hotel provides a lot of activities for free (bike tours, yoga, paddle, game room, live music, etc.)
Nothing
4.5
It is good,
I like it a lot anh I will return with my family next time
4.5
Wonderful stay at J.W. Marriot P.Q. We really enjoy the lovely architetures of "Lanmack Un" designed by Benley. Hope to be back in the future. Staffs are so friendly & helpful.
- Showers in the bathroom is flowing not strong enough.
- breafast buffett almost the same everyday (We staye 3 nites)
4.5
staff
old property, too complicated payment, lt is a price not worth paying
4.5
Probably the prettiest hotel we have stayed in
Too much light in the room early morning despite the curtains
4.5
the room is exceptional, the location is a paradise, the breakfast is fabulous
not a great food offer. too expensive and not great
4.5
Room, facilities, staff, hotel. Everything great. Nice beach right outside our door.
The location of the hotel. While it's not isolated in any sense, it is in the southern tip of the island and far away from all good restaurants and touristy activities.
4.5
Large room and sunken balcony with amazing facilities from the massive gymnasium; choice of beachfront swimming pools - including a kids pool near the childcare centre; breakfast buffet like Harrods Food Hall; soft golden white sandy beach that’s kept very clean plus extremely well trained staff throughout! The general manager actually walked around the restaurant during breakfast each morning and spoke to guests!
The bed was queen sized (150cm wide) and at this price point a 180cm wide King bed would be expected.
4.5
very friendly staff, beautiful beach and best breakfast ever! (really great food and many options)
we were upgraded to a beach front room upon arrival which was great!
the room smelled a bit funny (moldy/ very humid) but we were grateful for the upgrade though. though we had a great stay we do felt food and beverages are a bit overpriced.
4.5
Beautiful colonial style resort in a renovated university. They gave us a beautiful room on the top floor with super high ceilings and a great view. Great and clean beach. Food was delicious.
It’s very isolated, located in a rather artificial resort town. Feels a bit like a mini Disneyland town. Signage is confusing and we got lost a few times. Pricey. 2-3 nights is more than enough.
4.5
The private beach is beautiful and the bars nearby.
The decoration in our hotel room
Our new year degustation menu at the Pink Pearl restaurant was fantastic.
The location is remote and a bit over-priced and the hotel is not maintained very well, you can find broken mirrors or areas not clean very well which should not be happened in a luxury hotel
The supervisor lady at spa center is not friendly
4.5
ambience. helpful staff, good suggestions for dinner spot outside of the hotel
the balcony coach fabric faded maybe due to sunshine.
4.5
excellent and very well kept facility property!
pool remodel work noise , walls between rooms not very sound proof at all.
4.5
everything
plastic on beach. Although it wasn’t too much
4.5
this property has a unique theme to it as it’s designed as university campus
nothing
4.5
Amazing hotel with great staff. We were upgraded and enjoyed our stay very, very much. Food was tasty with lots of choices.
FAQs
How much does this resort cost compared to others in Phu Quoc?
The average price for a rental in Phu Quoc is $39 per night. This rental is $28 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at JW Marriott Phu Quoc Emerald Bay Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at JW Marriott Phu Quoc Emerald Bay Resort & Spa. Enjoy the water!
Is JW Marriott Phu Quoc Emerald Bay Resort & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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