Smartflats - High Street
Apartment in Saint-Gilles
Reasons to book
Includes essentialsKitchen or Kitchenette, Internet / Wifi, TV and more
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About this apartment rental
Providing city views, Smartflats - High Street is set in the Elsene / Ixelles district of Brussels, 700 metres from Egmont Palace and 700 metres from Notre-Dame du Sablon.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Dishwasher
Hot tub or spa
TV
Family friendly
Map of Saint-Gilles
Nearby attractions
Available Rooms
Studio Apartment
1 Queen • 1 Sofa • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom Apartment
1 Queen • 1 Sofa • 861 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Apartment
1 Queen • 1 Sofa • 1 Queen • 1076 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
Great central location, right beside the mine street. Big spacious apartment with full kitchen facilities. Private and secure.
The apartment is right across the street from a very popular club, therefore we didn't get much sleep every night!! The Wifi was so poor we didn't use, the TV didn't work either as it needed an internet connection. The aircon could not be changed or controlled. I emailed Smartflats customer service and they advised I needed to locate the router and check if it was turned on, as well as plugging the TV into something etc etc, however I did not bother with any of this as I shouldn't have to... isn't that their job? To check the TV and the Wifi works??? Talked to someone staying next door in a Smartflat and they had the same problems. Comfortable apartment but very poor customer service.
1.0
Absolutely nothing. The place, the service, the condition of the apartment - everything was poor.
Absolutely everything. One of the bedrooms that have an en-suite toilet was disgustingly filthy and had an awful smell that I complained about straight away, yet this was not fixed during my entire stay. The plug sockets were faulty and gave me an electric shock. The curtains were missing from both bedrooms. The beds were dirty and had hair scattered which was not cleaned properly. The wifi was terrible and the remote for the TV did not even work. Even worse was the customer service - absolutely appalling. Spent hours trying to contact them and they were useless, did absolutely nothing to sort any of the issues out, no sense of care for their customers. Honestly the worst experience I have had.
8.0
Tilava asunto ja sijainti oli tarpeisiimme erinomainen.
Tullessamme asunnolle huomasimme heti, ettei asuntoa oltu siivottu kunnolla. Lattioilla ja tasojen päällä oli pölyä ja astiat keittiön kaapeissa olivat likaisia. Jouduimme ensin pesemään astiat.
6.0
1) Very good location
2) Near metro station and close to the town center
3) Large apartment
4) Two bathrooms
1) There was a bad smell from one of the toilets which spread all over the apartment.
2) They were missing three drapes from the windows in both bedrooms, so the day light was very annoying especially in the morning.
3) There was no remote control for the TV
4) There was no WI-FI, you had to connect from another apartment on the floow with bad signal
7.0
lumineus, spacieux, emplacement top
La porte coulissante de séparation entre la chambre et la pièce à vivre était cassée, donc impossible de la fermer et donc aucune intimité....
5.0
- Lage
- Aussicht
- Apartment gehobener eingerichtet
- Fenster kaputt
- Dichtung Duschkopf
- TV ging nicht
- Schlafcouch unkomfortabel
- Schlafzimmertür kaputt
- 2 Personen kamen einfach rein am Donnerstagmittag
3.0
Las vistas y la ubicación.
Cuando llegamos encontramos platos sucios en el lavavajillas, restos de comida en las paredes, la televisión destrozada, mesa con una marca de quemadura, la placa de cisterna del inodoro desbloqueada, la placa de cocina rayada, un colchón sucio, paredes llenas de manchas, malos olor debido al desagüe de la lavadora que no estaba sellado, no había cafetera...
Inmediatamente envié un correo electrónico a Smart Flats y me dijeron que habían informado al departamento a cargo, ¡Pero no se hizo nada para resolver nuestros inconvenientes y así quedo durante toda nuestra estancia!
¡Me gustaría señalar que ya no volveré a Smart Flats!
8.0
Fijne lokatie. Bij metro Louize. En er is een overdekte parkeergarage in de straat. Leuk vegan koffietentje tegenover het appartement. Heerlijke bedden. Alle ramen kunnen open. Bij leuke winkels.
De bedbank lag niet helemaal goed. Liep schuin af. En extra bedlinnen voor de bedbank kost 25 euro extra.
1.0
Nothing.
We had the worst stay. The flat was smelly, the TV was broken, the wifi did not work, the fridge and freezer door was broken, your customer care was the worst
1.0
Rien
Fenêtre cassé ne ferme pas donc du bruit toute la nuit et avons eu froid toutes les nuits
Fuite lavabo cuisine
La télévision ne fonctionne pas
Le wifi est très lente
Pas d’oreiller sur place
La hotte est hors service
Apparemment fumeur une odeur désagréable
Pas de serviette sur place
Pas de balai dans l’appartement
1.0
Wir haben die Reise aufgrund der Erfahrungen in dem Quartier abgebrochen! Rückmeldung auf meine WhatsApp und Anrufe erfolgte gar nicht oder nur mit Autotext.
Schlimmste Unterkunft ever!! Nie wieder
Es stank nach Abfluss in beiden Badezimmern!!
Bettwäsche roch nach Rauch. Schwarze Haare auf Kopfkissen.
Ein Fenster ließ sich nicht öffnen!
Licht im Flur vor Wohnungstür defekt.
10.0
Todo.
Nada.
4.0
La localisation, l'agencement et la décoration de l'appartement.
Le WIFI ne fonctionnait pas (et donc la télé non plus) -nous avons joint le service "client" mais aucune solution de nous a été apportée - Deux fenêtres sont défectueuses : aucune isolation du bruit de la rue. Très peu d'équipements et de vaisselle dans la cuisine - Aucune explication sur le fonctionnement de la hotte de la cuisine (là-encore aucun retour du service client)
8.0
Keurige accommodatie, geheel compleet.
Mooie badkamer en prima bed. Alles met toegangscodes dus erg makkelijk.
Net zoals een keer hiervoor geen TV kanalen ( wel TV maar geen ontvangst)
en ook werkende WIFI.
10.0
The location is amazing. Close to the metro and in a nice neighborhood. You are in a walking distance from some amazing restaurants, the metro station is 2 minutes away as well. It was warm, clean and cozy. The facilities exceeded our expectations.
The wifi was almost not usable, and the pull out couch is really squeaky. Whoever sleeps there and not in the bedroom gets a worse deal. Maybe it's not the same for other apartments, but that was our experience. But these were miner downfalls. Overall we were very satisfied.
7.0
elegante e pulita
poco pratica per 4 persone, sicuramente perfetta per 2 ospiti
9.0
Molt gran i modern. Cuina de diseny. Tot i no ser al centre és a prop s'hi arriba ràpid caminant
Quan enrtraves se sentia pudor de cloaca. Després ja t'acostumaves.
1.0
De locatie was prima, als in: alles was op een loopafstand van 30 minuten te bereiken. Qua locatie met betrekking tot geluid: vreselijk.
- Er was geen fatsoenlijke trap aanwezig. Ook niet verwelkomend wanneer er brand uitbreekt.
- Er lag een drol in de hal bij een gaar doodlopend trappengat
- Geluidsoverlast van buiten, niet te doen
- Geluidsoverlast van andere mensen in appartementen van smartflats. Elke avond was het feest tot ‘s ochtends vroeg. Totaal niet comfortabel.
- Contact met de eigenaren was mega slecht; als in, er was gewoon geen mogelijkheid om te communiceren.
- Totaal niet schoon bij aankomst.
- Ontbreken van een fatsoenlijk shampootje oid.
10.0
good place
nothing
4.0
konumu çok güzeldi, daire çok büyüktü. giriş çıkış çok rahat bir yerdi.
oda da korkunç bir pis su gideri kokusu vardı. dayanılmaz bir haldeydi.
4 kişi rezervasyonu yaptığımız halde 2 adet çift kişilik yatak vardı. 2+1+1 olduğu yazıyordu.
Odada yataklar haricinde 1-2 koltuk da olmalıydı.
5.0
no breakfast, no coffee machine.
Sofa bed disgusting bad backs as a consequence,
7.0
Location was nice. Kitchen, bathroom and boardroom were decorated nicely
At the end moment, they changed the house number which wasn’t matching to Google and it was a trouble finding for it. Moreover, they mentioned that the flat has an air conditioner but it didn’t have. The fan was also not working. We complained to the customer care, they promised to us that it will be fixed but nobody came in 3 days to fix it. It was horrible to sleep without a fan. Customer service is very poor. They don’t revert you and if they do then they don’t provide service for it.
8.0
It is huge and modern.. well located also.
I had to put in a deposit to get my key number.
7.0
Spacious and easy check in
Stinky bathroom from the siphon (pipe system), very unstable kitchen table and it would have been nice to have some basic kitchen stuff like salt, pepper or oil
7.0
Large apartment near metro and shopping.
Noisy neighbours partying very loudly at 2am for hours waking us all up.
4.0
The beds were comfortable
It smelt like human poo, I mean this literally
Throughout the whole apartment and the smell would not go away
8.0
Location was good
Only one bathroom and second bed was not comfortable at all.
2.0
We can't review our booked apartment because Smartflats changed our booking venue the day of arrival on an international flight without informing us. They gave us a new address in a central restaurant district and placed us on first floor with loud revelling happening all night - very noisy and caused lack of sleep.We rrsearched and booked a specific apartment that met our needs for 5 adults and were given a different apartment that slept 4 and the 5th had to sleep on the couch which was not a sofa bed. The apartment was very poor- broken chair- only 3 chairs to sit on, dishwasher broken, toilet seat broken, no privacy because others had to travel through one bedroom to get to toilet and the first couple had to travel through second bedroom to get to shower. Doors to bedrooms had holes in them. Door handles were broken. Poor communication- downgraded us to a poorer and cheaper apartment with previous poor reviews without notice. I will not trust Smartflats with any booking in future.
8.0
The check-in process was automated, allowing us to provide all necessary details before our arrival. We received the door codes in advance, ensuring a smooth and hassle-free entry. The location of the place is conveniently close to the metro, and there are plenty of food options available nearby. Additionally, the rooms are spacious and comfortable, providing ample space for a pleasant stay.
While the toilet was newly constructed, it was slightly compact in size
8.0
Massive main room and big bedrooms. Having the kitchen with a fridge was excellent. No air con but you can open the big windows to get a breeze (also brought in the sounds of the city). Even though not in the centre of town it is a lively shopping district with a short walk to metro and tram stop.
Both shower rooms had a bit of a Brussels pong to them, but we got used to it. Mattress was really hard and uncomfortable. The small single pillow per person didn't help (though we did find spare pillows in one of the bedrooms at the end of our stay).
6.0
No air conditioner, inhuman staff, did not contact us to find out how we were doing, we could be dead in there!!!, address given to get there wrong 1/3 instead of 2/4 capitaine crespel, the fan was not working the heat in the flat unbearable even with all the windows open. We did not sleep for 4 nights, they emptied our bank account by taking €300 twice and didn’t tell us until we could not get money from cash machine. They did not even apologise for it, they were saying it is not our fault and you are not the only ones. Can you imagine!!! Us if it was our fault they took our money twice…..
10.0
The appartment was very spaceious with good views of the city
Non
7.0
good location
no basic stuff like body wash , shampoo etc and also it’s hot inside and no alternative other than opening the windows …no air conditioner.
FAQs
How much does this apartment cost compared to others in Saint-Gilles?
The average price for a rental in Saint-Gilles is $100 per night. This rental is $2 above the average.
Is parking included with this apartment?
Parking is not specified as an available amenity at Smartflats - High Street. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Smartflats - High Street pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Smartflats - High Street?
We found 6 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, dishwasher, hot tub or spa, and tv.
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