Grand Gardenia
4.2
Excellent(242 Reviews)Hotel in Atlixco
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Located in Atlixco, Grand Gardenia features free bikes and free WiFi. Built in 2016, the property is within 8 km of Hacienda San Agustin. The accommodation offers room service and a tour desk for guests.
Amenities
Pool
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Atlixco
Available Rooms
Studio
1 Queen • 1 Sofa • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Villa Premier
1 Queen • 1 King • 1 Sofa • 968 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Loft Villa
1 Queen • 1 Sofa • 699 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Family Villa with Roof Garden
1 Queen • 1 Sofa • 1 King • 1399 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Three-Bedroom Villa
1 King • 1 Queen • 1 Queen • 2 Sofa • 1399 ft²
Sleeps 10
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.2
Excellent(242 Reviews)100% verified reviews
4.2
Great facilities, pool heated, kind staff, good value for money, nice and vast food. Well equipped rooms and comfy beds. You have everything you need. Overall nice Friendly place
I enjoyed everything and my 4 year old as well
No complaints about this place.
4.2
Spacious apartment with spacious balcony.
Clean.
Comfy beds.
Included parking area.
Included spacious barbecue area.
Helpful staff.
No nets at windows to protect from mosquitos. No AC, so we were sweating at night. Nice place, but didn't sleep well because it was too warm. The nets would upgrade this place a lot.
Kitchen not well equipped. To cook something, we had to buy even knives.
Missing space to hang long clothes or wer towels. Wardrobe is not an option. Neither the balcony as there is a lot of ashes flying around.
Balcony always full of ashes. I know that it is not the hotels fault, but wanted to mention it.
Minibar was too full. Had to empty fridge in order to be able to put food in it.
4.2
The studio with 2 bedrooms has a nice size, the kitchenette is practical, big fridge. The terrace is quite big, lots of chairs, huge dining table. The pool is kept very clean despite ashes from the volcano.
Minibar: well stocked, high priced, you pay for every bottle of water or do yr own shopping. Terrace: Roof is textile, not water proof. Drenched after the rain. No AC, only 1 fan for the whole space. No bread knife. No tissues. No chair in bedroom. No mosquito netting anywhere! Noise from the nearby road can be very loud. There should be a curtain to give more privacy to small bedroom-bathroom area. No restaurant during the week.
4.2
The room was clean.
There is no air conditioning, the room was so loud and was unable to sleep past 7AM, the full glass front is not a good idea. Other guests were lounging on the chairs in front of my room and were noisy.
4.2
location
floor plan access to 2nd bed
4.2
Nice and clean place
The curtains didn't work properly and there was no hot water in the morning. There are beverages and snacks that seem to be at your disposal as a welcoming package, but be careful, they're not... even 1 bottle of water is extra charge.
4.2
Quiet stay .very relaxing as only four other rooms had guests.had the pool to ourselves for a few hours.
We have been here about 12 times over the past three years or so and this time we saw need to invest in maintenance. Our apartment we noticed had damage to the walls and floors that need to be repaired, the pool has a number of missing mosaic tiles missing on the bottom of the pool that I think is a safety issue.This is not a inexpensive place to stay.I paid 2000 pesos for a night and you can pay up to 3000 so you would expect basic repairs to be made..The staff are nice but please update and repair what needs to be fixed. The Internet needs to be improved family one apartment by reception was very poor very intermittent signal with poor security using old encryption.
4.2
Was excellent!!!!
Just a suggestion, a little bit more degrees in the pool could be cool!!!!!!
4.2
We never used it, but it was nice to see breakfast and lunches were available.The kitchen has been closed the past year due to Covid restrictions.We Normally rent rooms with hotplates so we normally do our own cooking but the loft and studio accomodations have no cooking facilities.
The pool was colder then it normally is
4.2
Because of covid situation, there was no resturant /breakfast service, that was not a problem as we had 2 hotplates and a microwave, a number of other aparments ( studio and Loft) have no cooking facilities ,something to think about when booking.At the moment there is a reduced capacity , so it was less crowded, people kept their distance, we felt safe, we had the private balcony with the table and chairs
The door leading outside to our private patio area, once closed you could not open from outside,.I was locked out for 10 minutes while my partner was having a shower, I can imagine the the first time when you arrive and all the members of your group went outside at the same time, and all being locked out.we had to put an ashtray on the floor to stop it closing .So do a test to make sure your door can open once it is closed.keep someone inside to open if you have same problem
4.2
The location and the rooms inside. This time the outside was dirty and a mess because of the actions of some guests.
Had our first really bad experience. Had a group booking of over ten people staying at the same time, drinking around the pool area playing loud music and making it impossible for anyone to try to have a nice time there.The Staff were not answering the reception phones and when we finally got in contact they were at first reluctant to do anything. You can pay over 3000 pesos for some of the accommodation options. The Music was so loud it made it almost Impossible to sit outside on our balcony. Eventually the staff asked them to keep it quiet but some of them were so drunk that they were urinating in the public spaces, and the next day the pool was filthy Beer, cans and who knows what else was in the pool... You could see Brown scum being cleaned out of the pool the next morning. This is the 6th time in one year we have stayed, but security needs to be looked into and staff trained in how to stop drunken idiots spoiling others time there, to make sure it never happens again.
FAQs
How much does this hotel cost compared to others in Atlixco?
The average price for a rental in Atlixco is $73 per night. This rental is $26 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Gardenia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Gardenia. Enjoy the water!
Is Grand Gardenia pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Grand Gardenia?
We found 11 amenities for this rental. This includes pool, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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