The Serai Cottage Downtown Hotel

The Serai Cottage Downtown Hotel Hotel in Terengganu, Malaysia

3.2 / 5.0

Average(570 Ratings)

Hotel in Terengganu, Malaysia

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Kuala Terengganu, within 8.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Family friendly

Map of Terengganu, Malaysia

Available Rooms

2 Queen • 236 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 King • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

The Serai Cottage Downtown Hotel

$$$$

3.2 / 5.0

Average(570 Ratings)

Hotel in Terengganu, Malaysia

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Kuala Terengganu, within 8.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Family friendly

Map of Terengganu, Malaysia

Available Rooms

2 Queen • 236 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 King • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.2 / 5.0

Average(570 Ratings)

100% verified reviews

2.5 / 5.0

Nov 2023

For short staycation just nice

The location near to airport and work, near to restaurant and clinic. No breakfast provided if booked through booking.com and if no peak season

The toilet door is broken and no mirror inside the room

3.0 / 5.0

Oct 2023

Didn't expect our room is a wooden chalet. Nyamuk banyak sebab sebelah hutan kecil. Swimming pool ok

Shower..air kuat. Tp water heater bilik master rosak.

Nyamuk banyak..nasib lepas mntk extra ubt nyamuk n ridsect xde nyamuk dah. Lampu cozy sangat..xde lampu yg terang kecuali dlm toilet.

0.5 / 5.0

Jul 2023

Pretty bad

Pool

The room, the facilities, clealiness

0.5 / 5.0

Jul 2023

Bad and horrible hotel

1st room allocated was not clean. Bed full of ladies hair and sperms stain. Bathroom shower was leaking and room was smelly. They changed us to another room which has same bed conditions and air conditioner was full of dust and looks like never cleaned / serviced before. Phone was disconnected and put on a tray. Toilet ream was not cleaned and underneath was so dirty. Not to say the broken iron board and the cups full of stain. Curtains were not fixed properly and full of dust. Had sleepless night due to mosquito disturbance. Too many money plants were kept outside the room which has full of water leading to mosquito breeding.

Nothing.

0.5 / 5.0

May 2023

Bad

Very dirty

4.0 / 5.0

May 2023

Very good

GREAT PLACE.

2.5 / 5.0

May 2023

2.0 / 5.0

Mar 2023

you can check-in to sleep but don't expect more

comfortable bed, adequate facilities like fridge, iron with ironing board, electric kettle, basic amenities like shampoo, tea & coffee. suitable for those who only stay to sleep. please don't expect more than that. but if you are looking for comfort to spend a lot of time in it, this is not the place. there is also a swimming pool, but you need to ask the management first if the pool is open to visitors because if there is a swimming class at that time it is not open to visitors. The hotel is actually a shop lot so it has a parking lot in front of the hotel

I have never seen a hotel room where the bathroom had no windows or ventilation. At first, when we walked in, there was a very strong musty smell that bothered us. makes me not want to use it at all. but after several uses by other family members, the smell disappeared. I believe the musty smell is due to the bathroom not having a ventilation system. The bathroom door was also damaged but could still be closed. that's why I say this room is not suitable for those who are a bit fussy. The level of cleanliness is also not satisfactory. I hope the management will find a cleaner who is diligent and can really do the job. Try to clean the stains on the sheets and pillows. that is the most important thing. Guest pay to sleep. if the bed can't be prepared well, why are we willing to spend money. we don't expect the best facilities. with a worthwhile price, it is enough that it is clean and can be used.

3.5 / 5.0

Mar 2023

Not bad.

Like the location, there's parking and easy to go to the nearest store.

The staff didn't meet our expectation at first. And the room is a bit messy until we ask to be change to the other room.

2.5 / 5.0

Feb 2023

value for money(spend for shopping a lot!)

its a hotel budget but have swimming pool and strong water pressure in bathroom.

can hear neighbour’s bathroom,swimming pool a little bit dirty,room provide 1 plug.i stayed for 3 nights but no cleaning service.have to request for new towels everyday.

4.5 / 5.0

Feb 2023

Superb

The rooms were very comfortable, the staff was very helpful and the food for breakfast was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting KUALA TERENGGANU.

Cleanliness can be improved in future!

3.0 / 5.0

Feb 2023

Quite downtown. Nice place

Price n friendly staff

Mosquito. Too many insect (mosquito)

FAQs

How much does this hotel cost compared to others in Terengganu, Malaysia?

The average price for a rental in Terengganu, Malaysia is $39 per night. This rental is $3 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Serai Cottage Downtown Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Serai Cottage Downtown Hotel. Enjoy the water!

Is The Serai Cottage Downtown Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Serai Cottage Downtown Hotel?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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The Serai Cottage Downtown Hotel

Hotel in Terengganu, Malaysia

Reasons to book

About this hotel

Amenities

Map of Terengganu, Malaysia

Available Rooms

The Serai Cottage Downtown Hotel

Hotel in Terengganu, Malaysia

Reasons to book

About this hotel

Amenities

Map of Terengganu, Malaysia

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Terengganu, Malaysia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Serai Cottage Downtown Hotel pet friendly?

What amenities are available at The Serai Cottage Downtown Hotel?

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