Palace Downtown Florence
Apartment in Florence
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Right in the centre of Florence, set within a short distance of Uffizi Gallery and Palazzo Vecchio, Palace Downtown Florence offers free WiFi, air conditioning and household amenities such as a microwave and coffee machine.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Balcony or Patio
Dishwasher
TV
Family friendly
Map of Florence
Available Rooms
Three-Bedroom Apartment
2 Single • 1 Queen • 1 Queen • 1291 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.0 / 5.0
Washing machine and dishwasher was great.
The place was not very clean. Many of the plates, cups and silverware was dirty, they hade food still stuck to them.
4.0 / 5.0
1. The instructions to get the were not provided timely
2. One of the bathrooms had a water leak, the bathroom got flooded
3. The washing machine did not work
2.5 / 5.0
The apartment is in a great location. It was quiet. There are good curtains which block out the light for sleeping.
We requested another set of keys and the owner sent one within the hour (although didn’t actually reply to the message).
We were unable to check in at 5pm as agreed. We had to wait 45 minutes from calling the host with issues to be able to check in; she was very difficult to communicate with and also said it would be 10 minutes (I was also with my 80 year old father in 30/85 degree heat, if she had been honest I would have had him go to a nearby cafe and wait).
We were unable to use the washing machine as it was clearly not working (stagnant water in the base). The cleaner did come back within 1 hour to fix it and so it could them run. However, we had to go buy bleach and manually clean out lots of dark black mould from the machine, which was pretty gross.
There were not basic supplies provided- no dishwashing soap, laundry detergent, paper towels/ kitchen roll, insufficient toilet paper.
There was also a huge amount of mosquitos and other bugs in the flat .
1.0 / 5.0
Location close to ever and sites
First, we waited for 2.5 hours after our scheduled time to check-in. Host said prior guest would check out at 11, need 3 hours for cleaning, we could check in at 2:00. Upon arrival, cleaning staff had just started. Couldn’t get into the apartment until 4:30 which left no time to get ready for our 5:00 food and wine tour.
Second, upon coming back from the tour on night 1 we found tons of bugs in the back bedroom. They were coming in via a hole under the window sill. Termites and ants, mostly but others too. My husband spent a ton of time killing them, cleaning up, then plugging the hole with a bleach-soaked rag. We called and requested an exterminator at first thing in the morning. Don’t thing one ever came (because the rag was still where we put it) but staff must have come by because the cleaned up the pile of dead bugs we left for them.
Third, washing machine didn’t work. It had standing, stinky water in it when we arrived. Tried to run it through a cycle to clear it out. it ran forever then just flashed an error message. So we were forced to hand wash our clothes in the laundry sink until 1 am - in the dark with a cellphone flashlight because the laundry room light was burnt out.
Fourth, “River View” is a bit misleading. The windows may face toward the direction of the river, but because you’re on the ground floor (or practically underground on the river side) the windows are at the height of people’s ankles walking by. The view of the river is totally blocked by the brick wall beside the river. If the apartment were higher you would be able to see it, but because it’s on ground level, not so much.
I could go on with other little details- bedroom lamp burnt out, water in pitcher in fridge which appeared to be very old….but you get the idea
2.0 / 5.0
Good location
The room was not ready in time, the hot water stopped working the last day, the washer locked up with our clothes inside and there was no coffee machine.
3.5 / 5.0
No cleaning during the week
2.0 / 5.0
Old apartment with dirty walls and furniture .In bathroom smelled bad. Two bedrooms are semi-basement rooms, below road level.There ‘re very noisy.
This apartment needs renovation.
Very high price for this apartment.
The price doesn’t correspond this apartment .
4.0 / 5.0
The location was great. The unit was clean and comfortable. The manager allowed us to leave the suitcases in the unit until 2 p.m. due to unforeseeable circumstances.
Everything was good. Except, the third bedroom is extremely small with a small double bed with no closet or dresser. We had to place two dining room chairs inside the room to place the suitcases.
3.0 / 5.0
location
room format
lack of instructions, welcome letter
communication
couldn’t check in til 6pm then expected to leave by 1030
AC needs servicing
washing machine doesn’t spin fast enough
photos of property are taken some time ago. beds are just white sheets.
only 1 light works in hall out of 3
laundry light broken.
walls are damp. smell and appearance. very close to river.
2.0 / 5.0
Location was convenient. Near Santa Croce. Accommodation were disappointing. It was on the ground floor but the only windows were at street level. The bathroom for two of the bedrooms was on the far end of the apartment, next to the front door. Photos taken made the apartment look bigger than it was.
FAQs
How much does this apartment cost compared to others in Florence?
The average price for a rental in Florence is $101 per night. This rental is $1 less expensive than the average.
Is parking included with this apartment?
Parking is not specified as an available amenity at Palace Downtown Florence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Palace Downtown Florence pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Palace Downtown Florence?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and balcony or patio.
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