The Crystal VAYA Unique

Spa and wellness centre/facilities, Swimming pool, Swimming pool

4.4

Excellent(929 Reviews)

Hotel in Obergurgl

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsSki in / Ski out, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The 4-star-superior hotel The Crystal VAYA Unique is located in Obergurgl in the Ötztal Alps. Rooms feature large windows and balconies, and some offer mountain views.

Amenities

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Ski in / Ski out

Family friendly

Map of Obergurgl

Nearby attractions

Stuibenfall

17.8 mi

South Tyrol Archeological Museum

Available Rooms

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 484 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 624 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

The Crystal VAYA Unique

$$$$

4.4

Excellent(929 Reviews)

Hotel in Obergurgl

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsSki in / Ski out, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The 4-star-superior hotel The Crystal VAYA Unique is located in Obergurgl in the Ötztal Alps. Rooms feature large windows and balconies, and some offer mountain views.

Amenities

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Ski in / Ski out

Family friendly

Map of Obergurgl

Nearby attractions

Stuibenfall

17.8 mi

South Tyrol Archeological Museum

Available Rooms

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 484 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 624 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.4

Excellent(929 Reviews)

100% verified reviews

4.4

Oct 2024

Super schönes, ruhiges Hotel mit herovorgadenem Essensangebot und Saunalandschaft.

Sehr große und feine Essensauswahl - auch für Kinder und Veganer extra Angebote. Nachfrage bezüglich Zimmerservice wurde innerhalb weniger Minuten erledigt. Super schöne SPA, Sauna, Schimmbäder, Außenwirlpool mit Panoramablick.

4.4

Sep 2024

Schönes Hotel mit Abstrichen

Wer Ruhe sucht und schöne Wanderungen unternehmen möchte, ist in Obergurgl richtig. Man muss sich bewusst sein, dass die meisten Hotels/Restaurants im Sommer geschlossen sind. Das VAYA-Hotel liegt am Anfang des Ortes und ist in zwei Häuser aufgeteilt, die durch eine Brücke/Überführung (geschlossen) miteinander verbunden sind. In einem der Häuser ist ein Mini-MPreis im EG, im Zentrum nahe der "Hohe-Mut-Bahn" gibt es zusätzlich einen Sparmarkt. Die im Preis enthaltene Ötztal-SummerCard ist ein großer Bonus, wir haben sie täglich genutzt. Wir hatten eine Maisonette-Suite im Haupthaus, in dem sich auch das Restaurant befindet. Das Zimmer war modern und ansprechend gestaltet. Der Wellnessbereich ist im Nebenhaus und sehr schön ausgestattet. Dort standen kostenlose Getränke und Obst bereit, Badetücher waren immer ausreichend vorhanden. Das Personal war häufig dort, um alles aufzufüllen. Das Essen war sehr gut. Das Abendessen bestand aus Suppe, Salat und Zwischengang in Buffetform, der Hauptgang und das Dessert wurden serviert. Es standen drei Hauptgerichte zur Verfügung, Fleisch, Fisch und vegetarisch bzw. vegan, die man morgens per Ankreuzen auf der Menükarte, die auf dem Tisch lag, auswählen konnte. Leider lagen nicht immer Kugelschreiber dafür bereit. Das Frühstücksbuffet war reichhaltig. Das Personal war sehr freundlich.

Die Matratzen waren leider schon etwas durchgelegen. Die Sauberkeit im ganzen Hotel hätte etwas besser sein können. Das Zimmer z.B. wurde nicht täglich gesaugt, in der Toilette (getrennt vom Bad) wurde während des ganzen Aufenthaltes von einer Woche meines Erachtens gar nicht geputzt und die Oberflächen im gesamten Zimmer waren z.T. sehr staubig. Die Mülleimer wurden nicht täglich geleert. Die Fenster waren sehr schmutzig. Beim Buffet war es gut, sich Tassen, Teller und Besteck genau anzuschauen, manchmal waren die Sachen nicht richtig gespült. Für den Frühstückskaffee standen zwei Automaten bereit, wovon einer ab dem dritten Tag unseres Aufenthaltes nicht mehr funktionierte, er wurde auch nicht mehr repariert, sodass sich vor dem verbleibenden Automaten Schlangen bildeten. "Überraschend" war, dass fast das gesamte Personal nicht deutsch sprechen konnte und man im Restaurant auf Englisch angesprochen wurde, das hat uns doch sehr gewundert und ist bei unseren bisherigen Reisen in Österreich noch nie der Fall gewesen. Die Bar war meistens nicht besetzt und mittwochs sogar überhaupt nicht geöffnet. Sehr schade. Alles in allem erscheint die Einstufung als ****S doch etwas schmeichelhaft.

4.4

Aug 2024

Uitstekende hotel ervaring met uiterst vriendelijk personeel.

Het totaalpakket eigenlijk, prachtige ruime kamer met mooie grote badkamer. Heel verfijnd dinner (hoofdgerecht en dessert) met voorgerecht in dagvers buffetvorm. Uiterst vriendelijk personeel zowel aan de balie als in het restaurant. Prachtig uitgebreid ontbijt (continentaal) met ruime keuze aan broodsoorten, charcuterie, vers fruit en groenten,... Ook de Wellness is een aangename aanvulling in dit prachtig hotel waarin de moderne huisstijl van dit hotel is doorgetrokken. Het hotel ligt niet in het centrum van Sölden waardoor het savonds relatief doods is, maar overdag is het een perfecte uitvalsbasis voor tal van prachtige bergtochten. Met de Summer Card neem je ook vlot het openbaar vervoer naar alle nabijgelegen plaatsen in het Ötztal.

De parking was het minst bevredigend. Er zijn twee ondergrondse parkeergarages en een achter de gebouwen, maar beiden waren ontoereikend om iedereen een plaats te geven. Neem daarbij nog eens het feit dat niet iedereen het even nauw nam met de parkeerlijnen en je krijgt een halvering van de capaciteit.

4.4

Aug 2024

Leider definitiv kein 4S Standard.

Tolle Lage in Obergurgl, SummerCard Ötztal mit wirklich guten Leistungen inkl.

Bei weitem nicht mehr das „The Crystal“ wie früher. Tw. Hilflose und überforderte, junge und zusammengewürfelte Mannschaft. Kaum Struktur, Hilflosigkeit und Nachlässigkeit an allen Ecken und Enden. Beispiele: Sauberkeit Teppich im Restaurant, Fenster wurden augenscheinlich ein Jahr nicht mehr geputzt, Service (wobei die jungen Mitarbeiter:innen am wenigsten dafür können) Zimmer renoviert, aber kein Standard 4S, Balkon wie 1* vom Pflege- und Erhaltungszustand.

4.4

Mar 2024

Wir haben den Aufenthalt genossen

Lage, SPA, Personal,

Das Menü sollte auf Gluten hinweisen, bzw. Alternativen bei Gluten Unverträglichkeit bereitstellen.

4.4

Mar 2024

Ideale verblijfplaats voor hotelgasten die de faciliteiten ten volle willen benutten.

Uitstekend ontbijt & keuken. Ruim voldoende keuze & variatie.

Oostenrijk verliest veel van zijn gekende gastvrijheid door buitenlands personeel. Voorkomen en taalbarrière vormen veelal een probleem.

4.4

Nov 2023

Insgesamt ein tolles Hotel

Die Nähe zur Seilbahn und die schöne Ausstattung

Das Personal im Restaurant war sehr freundlich aber noch ein wenig unstrukturiert

4.4

May 2023

Exceptional

room

4.4

Feb 2023

Good food, rooms and lift access. Poor location, cold uninviting public areas.

The actual room was modern, spacious and very well equipped. The location of the hotel is fine in terms of accessing the lift. The Spa is excellent. Staff in general were very helpful - especially in the restaurant which I thought was very well run and the staff here were superb. The food was simply excellent.

The dining room was cold - very cold. Most people seated in the area where we were originally sat asked to be moved because it was so cold. The hotel had placed a plug in fan heater at the one end which was a pathetic attempt at resolving the problem. The bar was also generally cold which is probably why it was so dead every night - not an inviting place to be when you've been out skiing all day. Generally I felt the hotel lacked atmosphere and this is not helped by the disjointed layout. Our room was over the fly over so we had a long walk to get to reception, the dining room or the bar. There is another bar on the other side of the road which was just odd! It was very poorly signposted and difficult to come across. It seemed to be open just at apres ski but again it was cold and the one night we went there we were literally the only customers there.

4.4

Feb 2023

our first hotel family ski trip and we all had a really fantastic time. The hotel was perfect in every way and we would

great location and access to Skiing. great rooms, great spa and pool and really nice and varied breakfast and dinner. The staff were also excellent

nothing

4.4

Feb 2023

Very good

Spa, breakfasts, close to ski lifts

Lack of evening activities, Solden is better

4.4

Feb 2023

Exceptional

It was a great stay and we definitely coming back. Thank ypu very much to the staff for the warm stay!

4.4

Jan 2023

Exceptional

Super location. Good breakfast.

4.4

Dec 2022

Exceptional

One of the best hotels we've visited in Austria, ski in - ski out, perfect location for a perfect holiday, excellent meals - fine dining, high quality staff, high quality facilities

4.4

Dec 2022

Lovely hotel

Very stylish, professionally run hotel. Very clean. Delicious, varied food, excellent service at dinner/breakfast, almost to the point of silver service. Food service was fast even when catering for lots of people the food was very good and we did not have to wait. They had a good range of milk alternatives at breakfast. The freshly cooked breakfast was excellent, they clearly have good chefs. Staff were friendly, helpful and engaging with our children, bringing them colouring whilst we had dinner and talking to them. The children loved the adult and children's menu and thoroughly enjoyed their food. The pools were lovely, and great to have when we needed to relax inside. All the staff were very professional, the bar staff were attentive. Very good service. The dining areas and bar area had a lovely atmosphere. We really enjoyed our stay and then moved on to Haus Gurgl which was very disappointing, if you have the choice between the two, The Crystal VAYA Unique is far superior.

Ski store a bit of a walk and no individual units/lockers. Paid for parking and limited space in the car park. The room was slightly too small for a family of four and moving around it, there wasn't much room around the beds. No hair conditioner.

4.4

Dec 2022

Passable

We had a large modern comfortable room, the spa is lovely and the hotel is close to the ski lifts and pistes.

The hotel did not have enough staff and many of the staff were inadequately trained. The room cleaning was inconsistent and the waiting staff (with one notable exception) were very inexperienced. The food, especially the main courses at dinner, was very patchy.

4.4

Dec 2022

Very good

Wellness area very big, hotel position is great if all slops are open. Good breakfast and dinner.

We were there at season opening and there were not quite ready. Long waiting time due to many new employee who were in learning phase. There is only one ski depo for both building which make difficult to use it.

4.4

Sep 2022

Exceptional

Absolutely amazing. The staff is above professional and friendly and goes beyond what is necessary. We were welcomed after a long exhausting ride and immediately felt like V.I.P. guests, it was a truly premium experience. We will definitely return. Thank you Marco!! The hotel is amazing, clean, modern, luxurious.

4.4

Sep 2022

good stay but felt overpriced for what we got.

the spa area and outdoor pool

the architecture and facilities were out of date for the price. we stayed there with a dog - and although the hotel allows dogs, it was not very dog friendly - not allowed in the eating area, not even a bowl was provided and the hotel charged an extra 30 euros per night for that. normally, this would cost less than 10 euros in other hotels and they would provide a dog bowl, even a dog bed and will allow the dog to come to breakfast and dinner in the restaurant (we’ve stayed in other hotels even in Austria that do that).

4.4

Aug 2022

Exceptional

Absolutely perfect hotel, place, view from the balcony, staff very helpful and kind. Especially delicious breakfast. We would like to come back again and again :)

Late check in (16.00) and early check out (10.00)

4.4

Aug 2022

Ok hotel with nice pool and good food.

Great location high in the mountains in the Ötztal, close to the Timmelsjoch. Good food, nice pool and Sauna. Attractive interior design in most areas.

This is a ski resort, build for tons of people, not a boutique kind of hotel. Food is good, breakfast with good variety and eggs to order. Service quality varies, most staff from Hungary, some speak German. They do their job, but will not walk an extra mile. Rooms is nice, but not all lights working. lack of responsibility.

4.4

Aug 2022

Exceptional

everything was perfect ! above our expectations !

nothing ! the mattress of our room was a bit too firm

4.4

Jul 2022

Exceptional

everything great

4.4

Jul 2022

Top mountain hotel

Everyting was excellent. Very kind staff, big comfortable room, excellent breakfast, car parked in the garage (supplent charge!!). The hotel has 3 swimming pools (indor, outdoor, relax one just for adults) + sauna. We have got also Otztal summer card which was very convenient the second day for use of lift to the mountains.

Nothing.

4.4

Jul 2022

Very good

Staff was very friendly and attentive. Area is beautiful. The pools in the spa area were amazing. Room and bathrooms were clean and luxurious.

If you do not have a car snd are using public transportation the bus from the train station takes 1.5 hours.

FAQs

How much does this hotel cost compared to others in Obergurgl?

The average price for a rental in Obergurgl is $261 per night. This rental is $2 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Crystal VAYA Unique. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Crystal VAYA Unique. Enjoy the water!

Is The Crystal VAYA Unique pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Crystal VAYA Unique?

We found 12 amenities for this rental. This includes pool, pets allowed, internet / wifi, smoking allowed, and parking.

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4.5

Excellent(53 Reviews)

Hotel Edelweiss & Gurgl

The Crystal VAYA Unique

Hotel in Obergurgl

Reasons to book

About this hotel

Amenities

Map of Obergurgl

Nearby attractions

Available Rooms

The Crystal VAYA Unique

Hotel in Obergurgl

Reasons to book

About this hotel

Amenities

Map of Obergurgl

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Obergurgl?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Crystal VAYA Unique pet friendly?

What amenities are available at The Crystal VAYA Unique?

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