Krystal Ixtapa

7.7 / 10.0

Very good(1,301 Ratings)

Hotel in Ixtapa Zihuatanejo

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Providing an ideal beachfront location in the center of Ixtapa's hotel district, this hotel offers on-site dining options along with comfortable accommodations and friendly, multi-lingual services.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Ixtapa Zihuatanejo

Nearby attractions

Letras IXTAPA

0.4 mi

La Isla De Ixtapa Zihutanejo, Playa Coral

3.5 mi

Cocodrilario Playa Linda

2.9 mi

Playa Larga

7.6 mi

Available Rooms

Standard room with Ocean View

1 King or 2 Double • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Room with Sea View

2 Double • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Room with Garden View

2 Double or 1 King • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Double Room

2 Double • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Krystal Ixtapa

$$$$

7.7 / 10.0

Very good(1,301 Ratings)

Hotel in Ixtapa Zihuatanejo

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Providing an ideal beachfront location in the center of Ixtapa's hotel district, this hotel offers on-site dining options along with comfortable accommodations and friendly, multi-lingual services.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Ixtapa Zihuatanejo

Nearby attractions

Letras IXTAPA

0.4 mi

La Isla De Ixtapa Zihutanejo, Playa Coral

3.5 mi

Cocodrilario Playa Linda

2.9 mi

Playa Larga

7.6 mi

Available Rooms

Standard room with Ocean View

1 King or 2 Double • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Room with Sea View

2 Double • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Room with Garden View

2 Double or 1 King • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Double Room

2 Double • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.7 / 10.0

Very good(1,301 Ratings)

100% verified reviews

10.0 / 10.0

Aug 2024

ESFUERZO POR DAR ATENCION AL PUBLICO

LOS DESAYUNOS ESTUVIERON BIEN , VARIADO, HIGIENICO Y BUEN SABOR

EL AGUA DE LA ALBERCA UN POCO SUCIA, SERIA POR QUE ERAMOS MUCHOS, EL PERSONAL DE LAS ACTIVIDADES DE LOS NINOS, MUY AUSENTES, Y CUANDO ESTABAN EMPEZABAN LAS ACTIVIDADES MUY DESFASADAS DE LOS HORARIOS ESTIPULADOS

8.0 / 10.0

May 2024

Krystal

Tienen restaurantes de especialidad, están muy ricos los platillos qué sirven, sobre todo en el restaurante con temática Mexicana.

En ambos restaurantes de desayuno tienen poca variedad de comida y los horarios son muy limitados, ya que antes de las 11 empezaban a quitar charolas de comida, si llegabas 10:45 al restaurante ya no alcanzabas a tomar varias cosas

5.0 / 10.0

Jan 2024

No fue lo que esperaba!

La vista al mar, la playa

El servicio al principio, ya que se nos dió una habitación totalmente distinta a la reservada con anticipación, el costo tan elevado que nos manejo la agencia de Booking para el servicio que se nos brindó. La comida muy repetitiva en desayunos, comida y cena. Pocos eventos nocturnos en fin de semana.

8.0 / 10.0

Sep 2023

Vacaciones regulares

Ubicación

La comida y las bebidas

8.0 / 10.0

Sep 2023

Es un buen hotel, pueden mejorar

La cama es muy cómoda y la zona de Starbucks está excelente

La comida del restaurante, que el agua de la alberca estuviera caliente, nosotros teníamos crédito abierto, no compramos el todo incluído y si notamos una clara preferencia por los que si tenían el todo incluído a pesar de que nosotros estabamos pagando los alimentos y si dejábamos propina por educación pero los meseros ni sé nos acercaban, a todos los hoteles que he ido si necesito que me cuiden la llave en recepción lo hacen pero en este hotel recepción se negó a brindar ese servicio (como andábamos en combi lo hacía por seguridad pero no quisieron)

4.0 / 10.0

Sep 2023

El personal NO ES AMABLE

Me gustó que está en playa, la alberca amplia. La comida es buena y de acuerdo relación calidad precio en la comida

Que en general todo el personal es nefasto, no son amables, ni en recepción ni en restaurante la gente que trabaja allí pareciera que está enojada todo el tiempo. Te contestan súper de mal modo. La verdad. El lugar está bien.. pero el personal lo hecha a perder todo. Nunca los ví sonreír.

9.0 / 10.0

Sep 2023

Excelente relación calidad precio

Las habitaciones son espaciosas y cómodas, las vistas del balcón son excelentes

Que el check in sea hasta las 4 pm

5.0 / 10.0

Aug 2023

Passable

The staff was friendly and it was convenient to stores and restaurants.

The bed was not comfortable, and the blanket was itching. The food was terrible. They had the same food every day, plus we got sick from eating their food at the buffets. Also, too many kids and the lobby floors were always wet from people using the pool.

7.0 / 10.0

Aug 2023

Good

The service was great

Overcrowded

8.0 / 10.0

Apr 2023

Very good

The food was fantastic. Real mexican food and tasty. My kids loved playing in the ocean with the waves more than Cancun because the water was clean and no rocks to step on. We even went for a run barefoot early in the morning. The sand felt great in your feet.

Elevators closed on us a few times so we had to watch for it. Miscommunication between departments. They need a better customer service by phone and by e-mail. There was a misunderstanding with my payment and supposedly they cancelled my reservation but other department said they didn't do it was very stressful before getting there. Once I was there it was a good experience but the misunderstanding and stress prior to it would have been better if they would have communicated better between departments and if they had a prompt response team.

6.0 / 10.0

Apr 2023

Staff was great, but the place needs a lot of updates and needs to be rid of the bugs in rooms.

The breakfast was ok, food was cold like pancakes and French toast, but the staff was amazing.

The staff was very friendly, and Victor who worked the pool service area was amazing

8.0 / 10.0

Mar 2023

Nice and fun stay for the family, great food but really bad drinks :P

The location was great, the hotel very nice, the food very good (mostly Mexican in the mornings and afternoons, and some international cuisine as theme dinners at night), and the pool pleasantly warm and not cold at all. As a Mexican myself, I can say that I enjoyed my stay here very much and my whole family feels the same way. The hotel organised many activities, such as a free dolphin show, dance classes, etc.

The drinks were not good at all, I've been in many all-inclusive hotels and I can say the drinks were bad bad bad. So this really downgrades a bit the full experience of an all-inclusive hotel.

3.0 / 10.0

Feb 2023

Not again, overpaid drastically.

The beach and the pool was nice.

I bought all inclusive package, the food was horrible none of it looked fresh(buffet style). The restaurant that we ate dinner as part of the package were supposed to be gourmet. They were sub standard. I would rate their restaurants 2 out of 5 stars. Not good. As a matter affect we became I’ll several days. The building is definitely showing it’s age. Had a leaky toilet, one of the faucets didn’t work. I called to get it fixed and it wasn’t.

9.0 / 10.0

Feb 2023

confortable and good resting

good food, great room view

there was a big cockroach in my room :/

8.0 / 10.0

Jan 2023

The staff was very friendly and accommodating and the location very convenient to anywhere in town and along the beach.

location

inconsistent elevator operations

3.0 / 10.0

Jan 2023

Do not recommend at all look into something else

Swimming pools were great and the drinks although they used poor licors

The rooms are absolutely hideous, the food is gross

9.0 / 10.0

Dec 2022

Superb

Great location, comfortable rooms, nice staff, close to shopping and restaurants

No coffee pot in the room, plug in the bathroom didn't work and no washcloths in the bathroom

5.0 / 10.0

Dec 2022

I don’t think I would return.

The location was fine but a lot of the food wasn’t very good.

The room was dingy and the air vents have not been cleaned on a long time. It felt really old. The bed was decent and the room was clean otherwise. The pool towels were very old and raggy.

6.0 / 10.0

Nov 2022

Pleasant

location

so old, worn down, not kept well at all…

7.0 / 10.0

Nov 2022

good location

location

the noise of the next rooms

8.0 / 10.0

Nov 2022

Nice vacation at the beach

The service is impressive, impeccable. Thanks to Candido that welcomed us and made us feel at home, thanks to Hilario and Nadia for making everything possible so that we could make the most out of my boyfriend's family visiting us. Shout-out to Aranza for making a special evening possible; we will share these memories forever. Thank you. The rooms are a good size, the view is great, the bed is so comfortable, the shower has good pressure, hot water.

The bathrooms at reception and close to the gym are not the cleanest, and the pool area is very busy, because it's a small place for the number of rooms. Victor and Juan were great for service, though. And I loved the slide!!!! The food is ok: the buffet so-so and the one close to the beach was closed so I don't know if that would have offered us more options. The ceviches around the pool were very good, and the snack bar is ok too. The best is without a doubt the specialty restaurants - the Italian one was just great. We really enjoyed Bogart as well, beautiful and good food. I think the price we paid was a little high, but they seem to have deals and discounts so taking the time to shop it would clearly make it a better deal.

10.0 / 10.0

Oct 2022

Exceptional

everything

10.0 / 10.0

Oct 2022

krystal hotel is really nice and modern, our honey moon was really pleasant.

the breakfast was a buffet style, ready good. the location was perfect to walk to the local stores and private entrance to the beach.

everything was fine except the room service ended too early.

7.0 / 10.0

Sep 2022

Good

The pool area, the beach.

Have to wear the stupid mask around the pool area, specially when they force you to wear a mask to get your drink, which is freaking ridiculous, when the pool bar is just 10 ft away 🤷🏻‍♂️🤦🏻‍♂️

FAQs

How much does this hotel cost compared to others in Ixtapa Zihuatanejo?

The average price for a rental in Ixtapa Zihuatanejo is $163 per night. This rental is $53 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Krystal Ixtapa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Krystal Ixtapa. Enjoy the water!

Is Krystal Ixtapa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Krystal Ixtapa?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.

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1 king bed

Pool · Air conditioner · Internet / Wifi

This inviting Resort in Ixtapa Zihuatanejo can fit your needs for many types of vacations, at $112 per night.

$$$$

Krystal Ixtapa

Hotel in Ixtapa Zihuatanejo

Reasons to book

About this hotel

Amenities

Map of Ixtapa Zihuatanejo

Nearby attractions

Available Rooms

Standard room with Ocean View

Superior Room with Sea View

Standard Room with Garden View

Standard Double Room

Krystal Ixtapa

Hotel in Ixtapa Zihuatanejo

Reasons to book

About this hotel

Amenities

Map of Ixtapa Zihuatanejo

Nearby attractions

Available Rooms

Standard room with Ocean View

Superior Room with Sea View

Standard Room with Garden View

Standard Double Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Ixtapa Zihuatanejo?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Krystal Ixtapa pet friendly?

What amenities are available at Krystal Ixtapa?

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