El Santuario Resort & Spa
Resort in State of Mexico
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this resort
Offering luxurious suites with private pools and overlooking Valle de Bravo Lake, El Santuario is 10 minute’s drive from central Valle de Bravo. This well-equipped complex features a spa and sailing club.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of State of Mexico
Available Rooms
Master Suite King Size
1 King • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 Queen • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Master Suite Double
2 Double • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Suite with Garden View
1 King • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Suite - Disability Access
1 Single • 430 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.0 / 5.0
Las vistas y el personal muy amable. Las vistas del hotel y la comida muy rica, a pesar de que se tardaban un poco en traerla. Además de la alberca en la habitación.
El costo de la comida y que no estaban incluidas con la estancia. La ubicación de las albercas no se me hacía muy cómoda ya que estaba frente al restaurante. Muchos mosquitos y arañas en la habitación, por lo que estaría bien que pusieran un insecticida, además de aire acondicionado ya que la humedad en la habitación llega a molestar.
1.5 / 5.0
Cuarto bonito pero aire sin funcionar
Comida,servocio albercas sucias no funcionaba el sauna, ruidoso por remodelaciones
4.5 / 5.0
Es un hotel muy bonito, con mucho silencio, comida deliciosa y personal muy atento y amable
Que hay muchas escaleras
4.5 / 5.0
Las nuevas habitaciones tienen un diseño innovador conservando la vibra del Santuario.
Las habitaciones no tienen aislamiento del sonido por lo que escuchamos todo lo que ocurría en las habitaciones de alrededor.
Sería bueno que contaran con cafetera en la habitación o un servicio de café sencillo en la mañana. La única opción disponible era un buffet o esperar horas a que hicieran un café y recibirlo en la habitación.
2.0 / 5.0
La ubicación y el paisaje. Excelentes vistas a la represa.
Tuvimos una situación con el aire acondicionado pero el personal nos ayudó con un cambio de habitación.
Vale mucho la pena las habitaciones con alberca.
Destacar el servicio de José en los restaurantes! Muy bueno
El restaurante tiene precios elevados para la calidad de la comida.
El buffet del desayuno cambia de precios según el día y no te avisan. En domingo llega a costar 700 pesos y entre semana 420. Tener eso en cuenta.
Algunas albercas se ven un poco deterioradas y deberían tener más sombrillas para tener sombra cerca a las albercas.
4.0 / 5.0
Lugar perfecto para pasar con la pareja; el cuarto tiene casi todo lo que necesitas para pasarla super.
Hubo pequeñas fallas (teléfono; agua por un ratito) nos tocó ver un pequeño alacrán…
Pero fuera de eso, muy bien todo.
3.5 / 5.0
The pool area was amazing and the views at the hotel are spectacular. It’s such a unique property.
Accessibility around the property was limited. There are stairs for everything. With rain it can be quite slippery. No AC in the rooms so you need to leave the sliding door open and use the fan. If you want to visit the town you have to take a taxi.
4.5 / 5.0
Good food and a nice restaurant
Pool in my room
A great bed room
Really friendly staff
It’s kinda expensive for what you got.
1.0 / 5.0
in our opinion it has not a lot in common with a spa hotel, we could not sleep because there was constant noise at night as the heating generators for the pool run all the time. also the rest is completely over prized. breakfast was stated at 440 $mxn, they wanted 700 $mxn for the brunch which was not really a hit
4.5 / 5.0
The facilities are beautiful, it makes you feel like you are in a real sanctuary. the view from the bedroom is so calming and even more enjoyable from your private pool inside the bedroom. The (climatized) pool area also nice.
many activities available to complement your stay, some free, others at a cost.
Food is ok but not great.
5.0 / 5.0
It's like heaven on earth
The wind in hallway kept making the door shake which sounded like someone's trying to break in
3.5 / 5.0
Food is really really good
Room is a bit run down...
5.0 / 5.0
so different, amazing
we should plan more time to enjoy it better
1.5 / 5.0
- amazing view from the rooms
- due the design of each room there is an open gap at the door between adjoining rooms. this means there is a lot of noise if your neighbours are noisy, as ours were for the entire stay
- food overprice
- very limited healthy food selection (disappointing for a spa)
- generally very noise from large groups or issues with the rooms. not a relaxful experience
- no English spoke with the staff
5.0 / 5.0
view, room, pool
4.5 / 5.0
it’s very nice and relaxing place. The food quality and taste exceptional.
the sound proofing of the rooms it’s not the best. it can be improved.
2.5 / 5.0
the restaurant, the location and the personnel are really nice. people are attentive . the location has a great view to the lake. the food at the restaurant is really delicious, and it is presented very nicely.
the pools and rooms need maintenance. In our room the thing that protects you from the mosquitoes but it does not close well, so an animal came into our room and ate some bread we had there…
5.0 / 5.0
Everything was wonderful, the place, the people, the food. I want to come back.
nothing
3.0 / 5.0
the pool in the room, the view
the mail pool is not well maintained, its a expensive hotel to have such old and not well maintained facilities, towels with holes, it’s under construction and no one told us at 9 am we woke with hamers and construction noise it’s completely unacceptable!
1.0 / 5.0
The view to the lake is great.
The hotel is too noisy, normally it is expected that this is a place of peace and relaxation but in the contrary there are repairs in the hotel the whole time from every side and also noise from the street. Also from one room to the other you can hear everything, even the conversations as there is no real division among the rooms. The roof in front of the room was falling apart making a lot of noise and they took 2 days to “fix” it.
The pool at the room is not safe, due to no mantainace you can cut with the tiles inside that are quite sharp. The menu for room service and in the restaurant is too short, after 2-3 days you need something different. On top the prices at the bar and restaurant are way too high (even more expensive than in Europe), the value for money is really bad.
At first glance and in the pictures the hotel looks beautiful, but if you observe carefully there are a lot of misplaced nails everyone making it not safe for everyone especially not for children. So you hear hammer noices the whole time.
This hotel should be rated with 3 stars maximum, unfortunately prices are as of a 5 stars hotel.
Due to the noise we had complaint 9 time during 1 week, so the only offer we received was a free breakfast that at the end we never got.
FAQs
How much does this resort cost compared to others in State of Mexico?
The average price for a rental in State of Mexico is $88 per night. This rental is $154 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at El Santuario Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at El Santuario Resort & Spa. Enjoy the water!
Is El Santuario Resort & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at El Santuario Resort & Spa?
We found 13 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, fireplace, and parking.
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