Comfort Inn Cancún Aeropuerto
Hotel in Cancun
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
Comfort Inn Cancún Aeropuerto is 5 minutes’ drive from Cancun International Airport and offers a free airport shuttle from the airport to the hotel (one way). There is a 24-hour front desk, free WiFi and free parking.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Map of Cancun
Available Rooms
Double Room
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard King Room - Non-Smoking
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room - Non-Smoking
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room - Disability Access/Non Smoking
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
2.0
Dasayuno pobre.
La ubicacion era ceecana al aeropuerto,.
Ducha pesima (3 hilos de agua). No funcionaba el televisor ni tampoco la caja de seguridad.
Nos dieron 2 toallas y fuimos 4 personas.
Pagamos 150 Dolares americanos por un hotel que no lo vale. Las fotos que figuran no son las del hotel.
0.5
They will confirm the booking for a lower price and charge you at the property a higher price, saying that are “taxes”. And when I arrived in ‘my room, there’s no remote for the TV, when asked, they will just say that the whole Hotel is without the TV service. Worst hotel I’ve been.
4.0
Cómodo para llegar en la noche
El desayuno un poco limitado
1.5
Me dejo muy mal sabor de voca esperaba un poco mas
Mal limpieza , mantenimiento , lo que decía en publicidad nada
2.5
El servicio gratuito de traslado al aeropuerto y el desayuno
No tenía televisión por cable, el wifi mala conexión.
3.0
Ottima posizione, e prezzo basso
Vicino c’è un supermarket è il money change.
Purtroppo lo staff non parlava inglese e abbiamo fatto fatica a farci capire.
1.0
The bed was comfortable
I booked this hotel because of the airport shuttle. I contacted the property about my arrival time/flight number etc, but when I went out in the Cancun airport there wasn’t any transportation, the driver didn’t respond, the hotel reception as well. So I had to pay for taxi (60 dollars for 10 min ride). The hotel didn’t even say sorry for this situation.
The facilities are really old, not so clean. shower, faucet and toilet work bad (room 111). It’s extremely loudly
0.5
Almost nothing except the hotel is pet friendly, we could say it is a plus
Lack of commitment from the Management
Bad conditions of the facilities in general
Lack of response from the Management
We scheduled a transportation from the airport to the hotel and the transport never showed up, the customer service just limited to say it was not in his hands and the Manager was not present at the time, the subcontracted transport company representative said it was her day-off and she was sleeping (lol!) and that was the final answer! No one cared if the issue was resolved or not… this same situation happened to more than one customer
2.0
Good location near the airport
You could hear everything in the hallway (loud noises, door slams, people shouting), bathroom was kind of unclean and bed was uncomfortable
1.0
Good for just sleeping one night
The facility never answered me before arrival and I never knew if the shuttle had been correctly reserved
0.5
Closeness to the airport.
Breakfast was good.
Theres wasn't phone communication from room to lobby, so I had to go all the way down to ask for anything, I was on floor 4.
There was not free transportation from airport to hotel as they said in their services offered.
They didn't answer their phone as I called multiple times at different times before my arrival.
Breakfast started at 7 which is late as I normally have had at 6 in other hotels.
3.5
If all you need is a clean room with a comfortable bed and friendly staff near the airport this is perfect. If you want anything more, don't book. A breakfast is included which all 4 of us liked (ages 8 to 70). The choice is very limited but what is there is nice (always subjective). And an airport pick up is included but we didn't get to use it as we had to book on the spot because out other bookings front desk was close.
Nothing, because all I wanted was a clean bed.
3.5
It didn't change anything in 10 days
4.0
The location is perfect, close to the airport for a quick overnight layover. Collection from the airport and good communication with staff prior to pick up.
It is very basic, clean and simple so no major negative. Could do with a bit of upgrading.
3.0
Shuttle service. And location.
Bathroom was clean but one shower door was missing. The shower in the room that I stayed needs new faucet. I didn't like it.
2.0
the closeness to the sitpory
it was dirty
2.5
The location.
The internet and television doesn't work. El internet y la televisión no funcionaban en el piso 3 varias personas se quejaron.
0.5
Nothing. Very dirty
The room was disgusting. Stains on the walls. Rooms were 90+ degrees when we walked in. Yellow stains around the bottom of the toilet. Cracks in the walls. Smelled of must. The doors next to my room had been kicked in and not fixed. This was worst experience I have ever had
0.5
Lied to me about airport shuttle.
Lied!!!
2.5
location close to airport
poor breakfast
4.5
great place to stay when you need to rest and take a flight the next day very early
a bit old but everything good
4.5
Close to the airport. Free pickup from the airport. rReturn trip to the airport can be arranged at the hotel for a reasonable price.
The hotel is in an industrial area.
5.0
close to airport, breakfast, staff
0.5
When I arrived 3 couples were already complaining at the front desk how they all got scamed in getting picked up from the airport, they payed and nobody showed up and the hotel does not pick up the phone or give refunds..
2.0
close to the airport
the transportation fare to the airport kept changing
3.5
Clean, comfortable bed. Slept well.
Close to airport.
Felt safe.
Had a restaurant. I didn't try it.
Felt like the reliability of a chain hotel.
It's a bit run down. The airport transport claims to be 500 pesos when it is 10 min drive. I wasn't sure if it was true. They told me 530 there but the email said 500. I still wonder if I could have gotten a bus or an Uber.
1.5
it was located 5 minutes from the airport
washrooms wasn’t clean; shower leaked to the bathroom. property is listed to offer free shuttle from the airport and we were asked to pay for it.
0.5
Advertised as a airport hotel it has no shuttle to the air port.the cartels have taken over the transportation and charge 30 dollars for the one mile ride.total rip off .you should have warned people who trust your site ,l never will again.
2.0
restaurant had reasonable food, but very plain. The room was clean
The shower was dangerous, no safety bars anywhere, the water was cold,
1.5
Nothing
The rooms smelled like mold, the a/c was lukewarm at best. The food in the restaurant was overpriced and awful. The wine selection was one bottle. I could not drink it as the bottle was open for too long and the wine was off. The wings were overcooked and the nachos were in a sea of plastic cheese.
The pick up we were booked for at the airport did not arrive. We were told we could have a drop off at the airport in the morning, then told we would have to pay for a taxi. Taxis cost us over $100! So much for the service that was supposed to be provided.
3.0
The location is good. The woman in the restaurant was helpful and dlowightful.
The night staff was not helpful.
The place was very dated. The WC in the bathroom kept running and no one came to fix it.
3.5
comfy
no shuttle service when there should have been. nothing done to compensate .
2.5
location was great. room was comfy and clean.
promised shuttle from the airport. it didn’t happen even though we followed all the steps. then we asked for a shuttle from the hotel to the airport. no one seemed to know how that would work and finally we were told Confort inn didn’t have a shuttle service even though the van was parked out front and at the airport they told us which stall they park in. it was chaotic and hugely expensive!
FAQs
How much does this hotel cost compared to others in Cancun?
The average price for a rental in Cancun is $123 per night. This rental is $57 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Inn Cancún Aeropuerto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Inn Cancún Aeropuerto pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Comfort Inn Cancún Aeropuerto?
We found 7 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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