It exceeded our expectations of staying at Grandma's house

Not being able to flush toilet paper and shower floor needed better cleaning

The hotel was clean, cosy and very homey. A really lovely stay, with a home cooked breakfast that was great. I have food allergies and I'm vegan and they were very helpful and accommodating. The pool and garden area is lovely and the rooms are well looked after and lovely.

The pool wasn't heated but the area is lovely and it was still enjoyable.

Casa de la Abuela is simply fabulous! The owner, Gabriela lives onsite and is always making sure everything is great for her guests. Her entire staff is friendly, courteous and helpful as well. Gabriela will cook you breakfast to order every morning from a large selection of choices and her cooking is awesome, especially her French Toast and Huevos Rancheros!

Friendly staff. Nice pool. Good view from patio. Convenient to town. Adequate plumbing. Air conditioning worked.

Can’t flush toilet paper. Cheap, boring, small free breakfast. Immediate neighborhood is shabby. Building is old and could use an upgrade.

I love the family that runs the hotel. They are all very friendly and helpful. The breakfasts are great. The food is delicious and there is a lot of it. The room was comfortable and spacious with an incredible view of the lake. Great location with a short walk down the hill into the center of town. I highly recommend Hotel Casa del la Abuela to anyone.

Wonderful and delicious breakfast, fresh juice, and home made incredible pastry !!! AWESOME!!!

Staff, Food, Cleanliness, Quiet.

Breakfast was "to order" and very good. Family owner / managers were helpful and efficient. Garden was quite nice.

Location was dated and up a cobblestone road that would be difficult to for someone to navigate that was not in good condition. Inadequate lighting in bedroom and bathroom. Shower was difficult to adjust water temp and floor had heavy soap film.

The room and the entire hotel was clean, the bed was great, the workers were extremely nice and helpful. The garden is a little oasis with a great view to the mountain. The breakfast was delicious (we had chilaquiles). La habitación y todo el hotel estaban limpios, la cama era estupenda, el personal era muy amable y atento. El jardín es un pequeño oasis con una gran vista de la montaña. El desayuno era delicioso (comimos chilaquiles).

There is nothing I would complain about. We strongly recommend to visit la casa de la abuela and have nice time there. No hay nada de lo que me pueda quejar. Recomendamos encarecidamente visitar la casa de la abuela y pasar un buen rato allí.

Great hotel...nice people...nice view of the lake

Everything was very nice

The breakfast was excellent, staff was very helpful, room was extremely clean. Safe parking.

They’re very Polite and hace all the disposition to help.

There’s a lot of flys around.

fabulous friendly helpful staff !! peaceful , tranquil & quiet grounds !!

A smart TV is needed yet coming soon they said. pool was full of algae & dirty & we could not use it while there . was a main reason we choose this hotel.

is vey nice and clean!!

La atención fue excelente mil gracias por la bienvenida y por estar al pendiente de todo The attention was excellent thank you very much for the welcome and for being aware of everything

Todo fue perfecto All is perfect Recommended absolutely thank you

The room was excellent and very comfortable. A/C was a bonus! The grounds are charming and there is a very very tiny lake view. Breakfast was excellent and cooked to order. Note that Ajillic streets are very long so the number of blocks is deceptive. Try doubling them to get a truer correspondingly normal walking distance. I would absolutely stay here again

Very comfortable surroundings and amenities. Breakfast is wonderful

Very firm bed. Unpleasent smell came from the bathroom shower.

We loved the breakfast! Especially the french toast and the service. It was fun to chat every day with Carlos and the other wait staff. The breakfast menu was varied and we tried several entres, liking all of them.

very comfortable room, lovely grounds with beautiful plantings and partial view of the lake, nice swimming pool.